Posted by: Catherine Holahan on June 6, 2008
Amazon had an outage June 6. Still no word yet on why, but the calls are out to the eCommerce giant.
The site went down nationwide sometime before 2:10. It was back up, intermittently in San Francisco by 2:20. It is up now in New York after about two hours of downtime.
Site outages are always terrible for any Web company, but a shut down before a gift-giving holiday amidst graduation is pretty bad news for an eCommerce company. Think of all the graduation gifts and early father’s day merchandise that could not be purchased while the site was down. Or, worse, all of the transactions that were nearly completed when the site shut off.
The folks at AdAge estimate the company lost at least $1.8 million from the outage, based on predictions of how much Amazon will make this year. I think it could be higher since there is a reason to shop this weekend.
This isn’t the first time Amazon has had an outage. The site went down Feb 15, taking out thousands of Websites that use its hosting, data storage, and cloud computing services. Microblogging service Twitter was apparently one of those affected.
A second outage raises questions whether Amazon can handle running its Web site and thousands of others.
Amazon issued a statement on its developer boards:
Greetings from Amazon.com,
We are currently investigating an issue that has impacted the availability of the Amazon.com website. Engineers are actively engaged in resolving this issue and we will provide an update once the issue is resolved. We appreciate your patience during this time.
Technical Account Management