Skype's No. 1 Priority: Ease of Use
Posted by: Olga Kharif on April 21, 2008
Skype’s new CEO, Josh Silverman outlined his plans for the company for the first time today, a few months after assuming the position in February. He says that his No. 1 priority is making Skype easier to use.
The focus on ease of use starts with the download and ends with video features, he said. Today Skype also announced its new unlimited subscriptions plans, which allow users to make unlimited calls to landline phones in Mexico for $6 a month and to landlines in 34 countries for $10 a month. Many Skype power users will breathe a sigh of relief, as they now won’t have to constantly recharge their Skype credits.
So, I’ve been putting together my wish list for what changes I’d like Skype to make. One idea: Why can’t Skype do away with the download altogether? After all, we can already use Skype calling buttons on eBay. So why can’t a fuller set of functionalities be available in the same manner, through a Web page? A lot of people worry that downloading programs onto their computers would lead to security breaches. So it seems to me that getting rid of the download would lead to an explosion in the service’s user base. I am not a programmer, of course, and am not sure if that’s even possible to do. What do you think? And what’s your wish list of Skype improvements?