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FCC Now Looking Into Apple's Rejection of Google Voice App

Posted by: Arik Hesseldahl on July 31

The Federal Communications Commission has sent letters to Apple and to AT&T and Google seeking information about the rejection of the Google Voice Application from the iTunes store.

The letters ask why the application was rejected, and whether or not Apple removed other applications like it. I just downloaded copies of the letters from the FCC’s Web site, and have included links to them below.

In the letter to Apple’s Catherine A. Novelli, Vice President for Worldwide Government Affairs, the commission asks: “Why did Apple reject the Google Voice application for iPhone and remove related third-party applications from its App Store?… Did Apple act alone, or in consultation with AT&T, in deciding to reject the Google Voice application and related applications? If the latter, please describe the communications between Apple and AT&T in connection with the decision to reject Google Voice. Are there any contractual conditions or non-contractual understandings with AT&T that affected Apple’s decision in this matter?…Does AT&T have any role in the approval of iPhone applications generally (or in certain cases)? If so, under what circumstances, and what role does it play? What roles are specified in the contractual provisions between Apple and AT&T (or any non-contractual understandings) regarding the consideration of particular iPhone applications?”

But the inquiry goes further that just the Google Voice matter. The commission asks about other VOIP applications that have been approved for the iPhone and about what other applications have been rejected generally. It then goes on to ask what the standards are for approving or rejecting applications and about the approval process. Apple has been directed to answer by Aug. 21. Apple declined to comment citing a policy for not commenting regulatory matters.

The Commission’s letter to AT&T asks about what role if any AT&T played in considering the Google Voice app, and what role it plays if any in applications generally, and if any such roles are spelled out in the contractual relationship between Apple and AT&T. It also seeks copies of any communications between them on the subject as well as copies of communications between Apple, AT&T and Google, including summaries of meetings or contacts on the matter.

The commission also asks what I think is a key question: “Please explain whether, on AT&T’s network, consumers’ access to and usage of Google Voice is disabled on the iPhone but permitted on other handsets, including Research in Motion’s BlackBerry devices.” I have Google Voice on my Blackberry, which I concede runs not on AT&T but on Verizon. But if AT&T — theoretically speaking — can insist that Apple disable a Google Voice app on the iPhone, but can’t insist that Research In Motion, or another handset vendor do the same then I have a problem agreeing with the conclusion that this decision was taken at AT&T’s behest. What’s good enough for the Blackberry is good enough for the iPhone.

An AT&T spokesman repeated his company’s position that all decisions relating to applications for the iPhone are Apple’s and Apple’s alone. “We have received the letter and will of course respond to it. AT&T does not manage or approve applications for the app store,” a spokesman just told me minutes ago, and he otherwise referred me to Apple, who as you know has so far declined to comment.

The Commission’s letter to Google, asks for what explanation if any was given to Google for the rejection of the application. It further asks what other Google applications are available and if there are any others pending. It also asks what the standards are for considering applications for the Android platform.

One other interesting point that appears in all three letters: “Blanket” requests for confidentiality in this matter, are deemed unacceptable, which means that we will get to see at least some of the answers from all three companies as a matter of public record.

FCC’s letter to Apple.

FCC’s letter to AT&T.

FCC’s letter to Google.


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Reader Comments

Bob Jones

July 31, 2009 08:55 PM

All those large donations from Google to the Obama Campaign/Administration ... are starting to pay off. Politics as usual.

Steve Jobs

July 31, 2009 10:41 PM

Hey Bob, we actually donated more if you really wanted to know. But your current position in the company restricts you from obtaining such investment information of our company.
And I would like to remind you that, even out of good intention of trying to help our company's damaging reputation, if you get caught spreading stupid rumors, you are on your own, buddy!

Steve Jobs

July 31, 2009 11:00 PM

yeah, Bob watch out about your comments or I'll have iphone wiped clean, remotely, right from my desk.

Pan Zhao

August 1, 2009 12:44 AM

What Bob said is only personal comments only. You should not blame him. AND That's not a rumor. Even if it is, we are not that stupid to believe one's side of the story. Freedom of speech...

Bill Gates

August 1, 2009 01:10 AM

I told you Steve, you stupid punk. Shoulda listened to me. I'll own you before they read your will, buddy.

Linus Torvalds

August 1, 2009 08:16 AM

I think we all just need to calm down.

Cathy Novelli

August 1, 2009 08:22 AM

I am so totally screwed right now.

Argyle Sox

August 1, 2009 12:55 PM

I'm just glad if anything this will solicit an official response from Apple on what standards they use to determine what gets an app into the store and what doesn't.

RMS

August 1, 2009 02:08 PM

Cast off the shackles of your iPression!

Idiots Inc.

August 1, 2009 02:40 PM

It's a friggin' telephone, OK! Let's all make calls, text and play with meaningless
"apps", while Rome Burns! Wake up America,there's far more important matters to deal with.

Chic

August 1, 2009 02:52 PM

Very interesting exchanges in the wee hours...

JP

August 1, 2009 03:05 PM

While I agree with Idiots Inc. (Yikes never thought I'd say something like this), for the most part - that there are more important things than just phone apps, it is about time someone stood up to these arm-twisting types (Apple, AT&T etc.)....
JP(jyothiprakash.wordpress.com)

Telecom Veteran

August 1, 2009 07:14 PM

It's a stragedy (pun intended). The Symbiotic marketing and integrated platforms between AT&T, Apple, and Itunes explain it all. AT&T subsidizes the cost of the Iphone so it sells at prices consumers can buy. Iphone likes this deal, because it makes their phone cheaper for consumers. And it makes it a "store" for consumers to access Itunes and buy more crapware and tunes. Is this so hard to understand? It stinks for sure but that's the "new apple." And yes, Google Voice and ALL VOIP services should be allowed via the Iphone - even if Google's donations to Obama are creating some anti-trust concerns. Welcome to the new normal - stragedies on many levels. Only the rich suckers need apply.

Sergey Brin

August 1, 2009 08:17 PM

See, none of this would've happened if you had just accepted that Google is going to control... er, help you find... all your information. Yes, including every word you ever said on the phone. :) It'll be free, too... that's why you want it!

Chris Kraynik

August 1, 2009 08:19 PM

Apparently, no one moderates the Moveable Type comments on these articles over the weekends. ;) This is fun.

JScott

August 2, 2009 05:09 AM

This IS fun. I'm a media guy, trying to guess the next wave as best I can. Personalities and riches aside, we're looking at two opposing biz models...pay 1000 code-writers, then lock down the code, vs open code with 100,000 "developers" who submit their brainchild for approval. Jobs was pretty smart with that one. The whole Control of Web Content thing is the concern. It's all fun-n games 'til someone loses an eye, and if we let a machine get in place that falls into the wrong hands...

bevo

August 2, 2009 08:55 AM

A better government investigation perhaps from the FTC: Why does Apple restrict installation and use of Macintosh OS on only Apple made computers while Microsfot does not restrict installation and use of Windows OS? Smells like a restraint of trade and violation of fair use.

Aidan

August 2, 2009 02:15 PM

sounds good to me

Christian

August 2, 2009 03:15 PM

It's funny that they are going after Apple for refusing to do business with Google - which I believe is legitimate. If someone wants the Google app so much, they can buy a Blackberry. What consumer interest is preserving by assuring that ANY software works in any handset. Funny... funny... Nobody goes after Microsoft on why they do not support Explorer for Mac anymore. Nobody went after AT&T, Verizon and others on why cell phones do not have answering machines on the cell phones like some old Motorola models from the 90's (hint: you are using your minutes when you call to AT&T and Verizon's voicemail; you would not use them if the message was stored in you phone). Pick and choose, pick and choose... who has more money? Those corrupt politicians don't care about the public. They care about who is donating for their campaigns, special interests and whatever other illicit benefit they may get from companies and lobbyists. Shame on Ms. Novelli. Why the heck does she care about this damn application anyway? Go do something that the public really cares about... like the charges for text messages and near monopoly in telecom.

Chic

August 2, 2009 04:21 PM

Some of this is getting more than a bit repetitious

Holy Cow

August 3, 2009 10:48 AM

WTF is going on here ?? Do I know these people ?

Randy Steve

August 3, 2009 07:35 PM

I am very confused. I thought the agency was called FC&C

Rick Glowe

August 4, 2009 06:33 AM

ATT's restriction (to wifi only) of the long awaited, excellent Slingbox Application for the iPhone keeps me away from Apple and ATT (even though I'd love an iPhone and have made my living for decades installing servers for the Apple enterprise crowd.) ATT's coverage and bandwidth are awful in the LA metro area. Parts of UCLA & Westwood can't get service. Forget about crowded events & venues such as the Rose Bowl and Sports Arena. I've been running Slingbox (streaming TV (I use Direct TV) from one's home to one's computer or phone - no monthly charges) for years and get a great pict on an old moto Q phone. I fire up my powerbook on the road and connect wirelessly via bluetooth to the net via my Moto Q on the best, fastest Verizon EVDO network. While ATT's reputation gets worse by the day by denying these fairly basic items for their network AND by continuing to have the worst service for the iphone, charging outrageous fees, Verizon preps for a system wide upgrade 2010-11. Prices are reasonable (sans text charges that all carriers rip us off with-low bandwidth text usage - how do they get away with that?) I suspect that unlike ATT capital expenditure planning, Verizon will see the value of word of mouth and actual service performance. What part of this simple concept do ATT's corporate centric and Apple's customer centric C's (CTOs, CFOs, CEO's) not get?

Oh, did I mention you could actually make phone voice calls without fear of signal acquisition issues and dropped calls on Verizon?

sheesh... if you are going to build and market an Apple iPhone to be the best option out there, these corporate bumbling issues need to be fixed fast! Commoditization creep will begin. Don't they realize the damage they are doing to their Brands? You can't restrict technologies. If you try, eventually you will lose. Lessons that should be obvious to Apple as any music or film executive will tell you.

I for one will keep all clients and anyone else that will listen, away from ATT and forgo the iphone so that I can watch HDTV and tether my powerbook to my phone allowing internet data usage for a fraction of the cost of ATT - no usb $$$ dongle & $ervice thank you. I hope that the Google G-phone / Android OS model to be released this fall will begin to emulate the functionality of an iphone and along with open-source applications allow me ongoing access to the newest technologies. It is very important my business and personal lives stay on the cutting edge all while using one of the oldest tech functionalities ...
>>I can at least make phone calls

ATT is killing Apple and Google is not the reason - especially if Apple still thinks it can still control the flow of water.

Rick Glowe

BTW- I am not affiliated with any wireless carriers.

v3lvet

August 10, 2009 04:54 AM

In my opinion AT&T is really messing things up. Take this GV Mobile application by Sean that was pulled from App Store as an example: http://www.seankovacs.com/index.php/2009/07/apple-admits-att-pulled-all-gv-apps/

Elrage

August 18, 2009 10:16 PM

Its not actually Fair on Apple's Part, a couple of months ago Apple did another crazy thing, but rejecting the Opera mini to be downloaded from App store and now its Google Voice. Apple is one Arrogant Company!!

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A blog on the daily doings of Apple and the many companies in its orbit, with insight and analysis by two longtime Apple-watchers BusinessWeek Senior Writer Peter Burrows and BusinessWeek.com Senior Technology Writer Arik Hesseldahl.

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