Coming in September: Better 3G In The iPhone 3G

You think iPhone sales are hot now? Wait 'till the reception issues are resolved! Of course, AT&T service always sucks anyway, but at least the iPhone will work better. Apple long! It's a steamroller.

News report is legit but you ought to stick to the news about the release. Could a company do better than Apple has done (both in terms of public perception, product development and raising the bar)? Instead of always looking for problems, how about some kudos?

Re: "Hopefully, Apple will fess up and explain the situation to its customers long before then."

Huge fan of Apple products, but regrettably, most of the historical evidence -- especially recent evidence -- doesn't support this. If it explains the problem at all, I'd bet the explanation will be dismissive, incomplete, and arrogant. Again, love the products and have many friends there, but I think Apple's external communication lately has been abyssmal.

I look forward to the fix, and will buy an iPhone as soon as [1] the fix is confirmed and [2] there's a 32GB model available. We could all be dead, however, before Apple chooses to "fess up."

I hope very much to be proven wrong.

I am on my third iPhone 3G. Apple just replaced it again. I pray this one works, but I have to tell you I doubt it. This is my LAST try. If this one gives me trouble I will return it for a refund!

Here are the details of my problems as I have outlined for Apple in the many emails and support calls I have made.

Crashing and Quits
Apps bought from App Store quit constantly. Many times when one app quits, then none of the others will launch anymore. Does not seem to matter which app or how many I have installed. Deleting and re-installing the apps does not help. Only a total restore and syncing the apps get them to run again. Until the next time they quit.

Sometimes an app will quit, killing the iPhone, leaving me with a white Apple logo. Once this happens nothing but a total restore will help. Holding down the Home key, restarting the iPhone or hard reset of the iPhone does not allow the iPhone to boot normally. Of course I am then left without even a phone.

Sometimes deleting or installing apps directly on the iPhone will crash it leaving you with white Apple logo that only a total restore will fix. I no longer install or update directly on the iPhone.

Running the iPhone without any apps from the App Store. iPhone still experienced problems with the Mail, Settings, Contacts, and Safari quitting. Lagging keyboard, slow scrolling, and slow Contacts (I have about 300) still present.

I have had to restore my first iPhone 3G about 22 times and I have restored this one about 9 times already. Most every time the iPhone has crashed I have lost the pictures I took and had to restore it as a new iPhone as iTunes tells me my backups are corrupted.

I have restored this using three different Intel Mac running Leopard 10.5.4 and iTunes 7.7.1, did not matter. I even went as far as uninstalling iTunes, setting up a new account and reinstalling iTunes, re-downloaded the iPhone firmware and the apps I bought, did not matter, still crashed and apps quit within a day.

The longest the iPhone has ever worked without needing a restore is 3 days. Usually I get a day, maybe two. I have had it crash twice in the same day.

3G Reception Problems
iPhone constantly switches between 3G and EDGE even in a strong 3G area like North Jersey or NYC. This results in dropped, garbled calls and slow Internet. Sometimes I must restart the iPhone to let see the 3G network.

iPhone iPod Problem
After syncing the iPhone and adding about 300 purchased music and video tracks, a few audiobooks and some podcasts the iPhone says there is no music on it when I launch the iPod app. Yet if you connect it to iTunes you can see the content and under Settings -> General -> About on the iPhone it shows the that the iPhone is almost half full.

iTunes 7.7.1 Problems
It takes forever to backup the iPhone, only to find out that the backups are useless as iTunes reports they are corrupted when trying to restore the iPhone.

iTunes has NO idea when an app has an update available. It reports updates when none are needed, it sometimes reports there are no updates when there are. Sometimes it wants to install 6 or 7 copies of the same app when it reports an update.

iTunes has a serious bug in that it does not delete or overwrite old app files it just re-creates them! Looking in the iTunes -> Mobile Application folder I found many versions of the same app, loading up my Macs hard drive with incremented numbers. This is true on three different Macs I have tried to sync with. Itunes does not overwrite or delete old version of the apps. At one point I had over 1 GB of files when it probably should have been one third of that.

If the iPhone is syncing with iTunes and a phone call or SMS message comes in, the iPhone sometimes either stops syncing or crashes that it needs a restore.

I have had to change my iTunes Store password over 20 times this month as iTunes or the iPhone will tell me my password is no good. I then reset it and a few days later it says it is no good again.

MobileMe Problems
Can not sync subscribed calendars. Mail outages.

Sometimes Mail app will report I have emails, but when I open the Mail app I have to manually hit the refresh button to see them.

I have also seen the quitting apps and crashes on my iPod touch running the latest software, so swapping out the iPhone 3G may end up just being Apple's way of pushing you out of the store until they get around to a software fix that may or may not fix all the problems!

Lets hope it's indeed a software issue and not the chipset itself ...

http://tinyurl.com/5vog9y

I'm sorry that so many people are having issues. I got my iphone about 2 weeks ago and the only issues I'm having is a lagging keyboard and the signal strength.

Ohh... I think people are just rediculous to not LOVE the iPhone 3G. I have both the first version and bought the 3G when it came out. I was sad to see my first one get put on the shelf because I loved it SO much, but my husband was sure that I'd like the 3G even more. He was absolutely right. I don't know why people complain SO much. Nothing is perfect, but this dang phone is the coolest thing EVER. I got my husband one for our anniversary and he is shocked that he loves it even more than he thought he would. It just makes life soooo enjoyable and SO much easier. For him it connects ALL the missing links between work, music, movies, phone, visual voicemail, high speed internet for websearching, and now the downloadable apps. are just SO cool. Makes me feel like I have a new toy everytime I download a new application. And is SOOO Stink'n quick and easy, not to mention... a lot of them free. Well, needless to say... this IS the coolest phone ever. I don't know how anyone will ever even compete with it, besides well... Apple, itself.

Unbelievable that I NEVER had a problem with my 2G and FREE apps downloaded from ziphone.org, but let apple take over the app business and it sucks

this phone is not ready for prime time users. its a toy. the phone is a bad joke. apple should be ashamed. what a hoax. when i complained about the battery life, among other issues, the clerk said with an air of pride that she almost gets a day's worth of power.
its a disgrace!

Well, I hope they also fix the increasingly widespread problem associated with its 3G phone mail app. If you use Microsoft Outlook Exchange (server) and have a deep mailbox with multiple folders, it appears ActiveSync cannot handle this -- and the application crashes. Repeatedly. It just freezes and you have to delete the account and start all over again. I have deleted and re-entered account information say....20 times. I am now carrying a blackberry and the iPhone, but as CEO of a large enterprise, I will not be doing this for very long.

A great product for consumers, but useless to business executives unless this gets fixed, and quickly.

Best,

My first iPhone actually I am waiting for Sony Ericsson Xperia but it takes so long before the release date. I usually use Pocket PC. This phone easy to use, no brainer but lack in a lot of things compare to Pocket PC. The technology is far behind, except for multimedia. Apple has too much control to their third party software and no flexibility to the user unless if the phone is jailbroken. I am still afraid to jaibreak my phone because I am not that familiar with apple product yet, but I will do it eventually. Another thing I do not like the iPhone, there is no A2DP. I am hoping Apple will add A2DP to iphone 3G, otherwise this phone will go on craigslist or my daughter.

I have had to charge my 3g at work pretty much half way through most days. My 2g hardly had any issues. The battery lasted for days (jailbroken amongst other things). I replaced it with a 3g for the battery life that I was promised an improvement on. So I picked up the 3g, sold my iPhone coz I needed the cash. I've fell in love with the 3g like I did the 2g and I'm keeping it legit. My only issues are battery life, keyboard response, apps quitting, random crashes. I'm installing the new update, if that doesn't fix it I'll call apple, or maybe, regrettably, get a blackberry bold.

Can't say I have experienced any of the problems that you guys have to be honest, I have had my iPhone for a month now and its been perfect.

I don't understand the battery life either, I charged mine last night to full, its now 4.30pm, 16 hours after I charged it, and my battery is 1 bar off full...