Magazine

Now for the Hard Part

Posted on April 02, 2009

The first two weeks after completing an acquisition are critical to setting the right tone for the difficult transition period. Here are a few dos and don'ts to make those two weeks as productive, and painless, as possible

DO...

• Have a detailed transition plan in place.

• Identify your must-have relationships with customers and meet with them immediately.

• Sit down with each employee to reassure and motivate them.

• Examine each area of the business independently, such as production, development, marketing, and sales, to see how they can best be integrated into your existing business.

DON'T...

• Underestimate the amount of management time it will take to conduct the transition. You can expect it will require as much time, if not more, than closing the deal.

• Change pricing or other customer service policies.

• Forget your vendors. They are just as critical to your business as employees and customers.

Return to the BusinessWeek SmallBiz April/May 2009 Table of Contents

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