Successful delegation requires granting both responsibility and authority. Too often, the two are split—one person or team controls the resources, while another is held accountable for getting the job done. When there’s a stumble, a leader’s first impulse is to wonder why the two can’t work together more effectively.
Yet looking in the mirror is a better first move: It’s the leader’s role to empower his or her people to accomplish the most good in the most elegant manner. When you delegate responsibility for both the outcome and the oversight of resources to the same person or team, you create conditions for ingenuity and success.
Executive Coach and President
Palm Springs, Calif.