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Mercedes-Benz Scores Zero in Consumer Reports. Ouch!


We all know vaguely that Mercedes-Benz had had some quality “issues.” But whenever J.D. Power and Associates come out with their Initial Quality Study, or some other ranking that shows Mercedes falling, we get the Mercedes spin machine bad mouthing the methodology.

But then Consumer Reports comes out. And it’s ugly if you are a Mercedes fan. You know how many Mercedes-Benz vehicles the magazine recommends? Zip. Zero. Nada. Zilch. The methodology is flawed, you say? Skewed to the lower-end of the car buying public? Then how is it that the magazine does recommend nearly two-thirds of BMWs and 45% of VW-Audi vehicles. CR went out of its way to indicate that a used 1998 LS400 would be a better buy than a 2006 Mercedes ML500. Actually, it says that the 1998 Lexus had fewer problems than last year’s ML, but you get the idea.

Among the least reliable used cars ranked by CR: The MB SL, SLK, CLK, CLS, E Class sedan, R-Class, M Class.

The magazine was also brutal on the new Chrysler vehicles, engineered on the other side of the company. Though, if you pay attention to last year’s Dr. Z campaign, the company wants us to keep in mind that Chrysler’s are engineered by the same company that produces the fine Mercedes-Benz vehicles.

Among the “Most Disappointing” vehicles among the 2007 models based on reader surveys: The Chrysler Sebring, Dodge Nitro, Dodge Caliber and Jeep Compass. CR mentioned five vehicles in this category, and four of them are from Chrysler. Ouch. Among the six vehicles CR said were “Most Impressive” among new 2007 models: Hyundai Entourage, Kia Sedona, Hyundai Santa Fe.


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