Nationwide job satisfaction is currently at the lowest ever recorded, down 26 percent since 1987. In addition, only 45 percent of US employees are satisfied with their jobs, and less...
Small business owners may not realize that their companies are only as secure as the last e-mail they sent. It is for good reason that small businesses are being held...
For the first time ever, smartphone and tablet shipments beat laptop and notebook shipments in the fourth quarter of 2010. Many of the mobile devices available today can start at...
What problem does your business solve? That's the question you need to answer if you want to turn your business into a book that attracts a whole new set of...
When designing and launching a new website, many small businesses assume they don't need to address Web security since they are not "prime" targets. They could not be more wrong....
Review the impression you are sending customers and prospects at all touch points and make sure your message is clear and consistent. In addition, make sure you have the ability...
Make sure you and your team agree on your company vision and have established clear goals and objectives for the upcoming six months, 12 months, and two years. Consider both...
It's difficult to think of customers as simply not worth your time, and firing some—especially when you're a new business owner—seems preposterous. However, there are going to be (if they...
Common thinking is that employees need to be controlled, managed, and monitored to ensure productivity. Smart small-business owners are adopting the employee-driven workplace philosophy that translates into dramatically lower turnover...
Tablets—especially the iPad—are inundating businesses. While there is growing acknowledgement that they need to be managed from an application and security perspective, drilling down into what impact these devices will...
E-mail marketing is an essential part of any marketing mix for businesses looking to further connect customers with their brand. When done effectively, e-mail drives a site's return visitors and...
Sure, you want the phone to ring off the hook with new customers. After all, new customers mean more sales revenue, right? Whether you own a restaurant, spa, or CPA...
Don't forget that the elderly are an increasingly important target market. And don't forget that the elderly forget more than younger people do. Researchers at the University of Michigan and...
Many business owners miss some areas in which tax planning could help them save. If you are looking for cost-cutting ideas, here are four tax planning tips that may result...
If not for the emergence of design thinking, some of the world's most innovative companies might not have the edge they do now. There are 10 tools that I teach...
When designing and launching a new website, many small business owners assume they don't need to address Web security since they're not prime targets. They could not be more wrong....
If you are a business owner who is not an expert in Web development, finding someone you can trust to build your website is critical. To help with the vetting...
If your e-commerce site isn't performing as well as you'd like it to, go through your checkout process and make sure your site is optimized to successfully lead people through...
Cybercrime has become big business and cyber criminals are looking for new targets. Bubbling up to the top of the list are small and midsize businesses. Why? Small businesses usually...
Whether embarking on a new concept or re-evaluating an existing business, entrepreneurs have to constantly revisit who they are and where they are headed. We need to continually feed that...
No matter how big your business, nothing can get done without communication. Implementing an intranet system is a fast, reliable, and secure way to communicate within any business. If you...
Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.
To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.