Self-Insurance Can Cut Health-Care Costs If You Can Handle the Risk
A step-by-step guide for the uninitiated
Rising health-insurance costs got you down? Self-insurance, an alternative
way to finance health benefits, might provide some relief. Under a self-insured
plan, as opposed to a fully insured plan, your company, rather than the
insurer, pays medical claims directly. Though self-insurance isn't feasible
for all small employers -- financial stability is a sine qua non -- it is
receiving some rave reviews. "It has saved us about 40% per year in health-care
costs. The added flexibility has been valuable, too," says Tom Ancona,
Jr., president of ProLam Products, Inc., an Evansville, Indiana-based manufacturing
company with 35 employees. Ancona has taken advantage of the freedom from
state insurance regulations to tailor the plan to his young workforce.
For example, Ancona has set the co-pay for all doctor visits at $10, making
it possible for all employees to afford regular care for their children.
GETTING STARTED. To set up a self-funded plan, small employers
need to work with two partners: a Third Party Administrator (TPA) and a
stop-loss carrier. The TPA handles the paperwork and finances. Based on
your expected claims, the stop-loss insurer will recommend how much to
put aside each month to cover the claims that you'll pay. If the claims
go above a predetermined limit that you've chosen for both the company
as a whole and any individual employee, the stop-loss insurance coverage
kicks in. For a 50-person firm, stop-loss limit would typically be set
at $10,000-$15,000 for each employee. For the whole firm it might range
between $65,000 and $200,000 depending on claims history, demographics
and plan design.
Since your broker probably won't know much about self-funding, your
best bet is to contact a TPA directly. Most TPAs will, in turn, help you
choose a stop-loss carrier, giving you price quotes for at least a couple.
The Self-Insurance Institute of America (800-851-7789; www.siia.org) provides
a list of TPAs free-of-charge. You might also try looking in your local
Yellow Pages under "employee-benefit administrators."
Since self-funding can be complicated, you'll need to find a TPA you
can trust. Don't settle on the first one you contact; it's worth investing
the time to shop around. You might ask for references such as the names
of current (and former) clients about the same size as your firm. "Selecting
a TPA is an intimate business decision, like hiring a lawyer or CPA. Chemistry
counts," advises Fredrick D. Hunt Jr., president of the Society of Professional
Benefit Administrators, a non-profit trade association based in Chevy Chase,
Maryland, that's composed of more than 400 leading TPAs.
MAKING THE RIGHT CHOICE. A TPA's main function involves processing
claims after first checking both the employee's eligibility and the medical
appropriateness of the care received. Thus, they should also be able to
respond sensitively to your employees' concerns. "A good TPA becomes an
extension of your HR staff," says James A. Kinder, president of the Self-Insurance
Institute of America. TPAs are also responsible for hooking up your firm
both with a preferred-provider organization (PPO) network and a utilization
review service, which monitors those expensive hospital stays. Though the
monthly administrative fee charged by TPAs ranges from about $12 to $18
per employee, price isn't everything. Those on the high end of the scale
may be more technologically sophisticated, relying more on electronics
than on paper to process data. In the final analysis, however, quality
of service is key. Ask about the claims backlog -- when they languish over
20 days on average, that's a sign of trouble. (Some TPAs won't even be
able to provide this information because they don't log in claims promptly).
In addition, make sure that their own insurance coverage is adequate --
say, in the million-dollar range -- because a major error can be very costly.
Furthermore, look for a TPA that offers you as many choices as possible
when it comes to banking arrangements. Typically, you'll have two accounts:
a savings account and a zero-balance checking account. You'll deposit a
set amount every month into the savings account and claims will be paid
from the checking account. Some small employers prefer setting up a 501
c (9) trust account, which protects both the reserves and all accrued interest
from the paws of the IRS. This savings vehicle, however, has the drawback
that excess funds must all be earmarked for health-care expenses.
In most parts of the country, TPAs are required to apply for a license
from the state insurance department. However, licensing by itself doesn't
guarantee anything. "A TPA without a license is not necessarily a bad TPA,
" says Karen Barber, senior vice president of Robey-Barber Insurance Services
Corporation, a Tampa, Florida-based TPA (800-749-7409; www.rbis.com) that
serves small employers in over 30 states. A TPA doesn't need a license
in a particular state if it does less than 5% of its business there. If
a TPA handles only self-insured plans, it's regulated by the Department
of Labor. To be safe, you might check with the appropriate regulatory agency
to see if any complaints have been filed against a given TPA.
ONE STOP SHOP. A simpler way to self-insure is to sign up with
a "one-stop shop" that houses both a TPA and stop-loss insurer under one
roof. The two major national players are Great-West Life and Annuity Insurance
Company, based in Denver, Colorado (800-537-2033; www.gwla.com) and licensed
in every state but New York; and American Medical Security, Inc. of Green
Bay, Wisconsin (800-232-5432; www.amschoices.com), which serves small employers
in about 35 states. They both require that you use an agent, but they'll
track one down near you. You'll lose some choice -- you'll no longer be
able to handpick your stop-loss insurer, for example. No matter which route
you take, self-insurance may still offer a Prozac-free antidote for your
health-care blues.
By Joshua Kendall in Baltimore
To: STAFF & BENEFITS
|