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Featured Video
Credit Card Practices
The Fed cracks down on unfair and deceptive practices in the credit card business. We look at tricks of the trade like hidden fees and unexpected hikes in borrowers' interest rates
Today's Tip: Sales & Marketing
—Colleen Edwards, President and CEO, The PowerMark Group
IN YOUR FACE: RISING FOOD COSTS
Reader Daniel Writes:
"There's little that the U.S. government can do about rising oil prices short of price setting. As for food, they could stop subsidizing production of ethanol, which raises food prices."
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Featured Podcast
Improving Customer Service
Small businesses can differentiate themselves from competitors by providing excellent, consistent responses to customers. Ashu Roy, CEO of software company eGain, gives tips for improving service by e-mail, Web chat, or phone
The Debate Room
Unpaid Interns: No Such Things
College students who serve as unsalaried interns in order to train for their desired professions are not being exploited. Pro or con?
CEO Guide to Technology
CEO Guide to Virtual Worlds
Moving beyond Second Life marketing, many companies are infiltrating virtual worlds for employee meetings, mixers, and recruiting
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Top Small Business Stories
Centuries-Old Family Businesses Share Their Secrets
Other enterprises can benefit by borrowing strategies from these companies that have prospered generation after generation
SBA Loans Plummet
The total of the agency's flagship 7(a) loans is down 18%. The agency blames the economy; others cite the flight of banks from the program
From Junkie to Software Success
Accidental entrepreneur Bob Williamson's personal turnaround led to the creation of his 180-employee, $26 million company
Best of SmallBiz Magazine
What Your Handshake Says About You
Determine Your Company's Worth
Basics for Seasonal Business Owners
Entrepreneurs Fight a Recession
How to Sell Overseas
Getting Started
How Angel Investors Get Their Wings
Intrapreneurs and Adaptive Persistence
A Conversation with Michael Gerber
You Don't Have to Ditch the Day Job
Alumni Networks: Knotting the School Tie
Small Business Financing
Business Bankruptcies on the Rise
- Plus: Entrepreneurs Fight a Recession
- Plus: Entrepreneurs Hoard Cash
- Plus: What Surveys Say About Recession
Let Your Customers Do the Financing
- Plus: Using Barter to Grow
- Plus: Buy Local—With Town Currency
- Plus: Whole Foods and the Celebrity Farmer
Using Barter to Grow
Busting the 'Free Money' Myth
Will a Stranger Lend You $25,000?
Small Business Sales & Marketing
How to Build Brand Friendship
From Bricks and Mortar to Digital Music Master
- Slide Show: A Brick-and-Mortar Record Shop Adapts
- Plus: From South Asia to iTunes
- Plus: The Big Record Labels' Not-So-Big Future
New Pitch for a Sports Marketer
Low Prices Are Not Always Your Friend
Business Advice for Artists from Artists
Small Business Success Stories
Four Driven Chicago Entrepreneurs
Fresh Entrepreneurs
Where Women Attorneys Get Ahead
Chicago's New Source of High-End Spirits
An Entrepreneurial Path to Peace
Small Business Leadership
How to Make Meetings Matter
Finding Your Company's Great Thinkers
Remembering Jeffry Timmons
Should You Pay Your Student Intern?
- Slide Show: How to Hire an Intern
- Podcast: How to Conduct an Interview
- Podcast: Recruiting Gen Y Workers
Are You Losing Control of Your Business?
Small Business Technology
Do Reputation Management Services Work?
- Slide Show: Managing a Company's Online Reputation
- Plus: A Conversation with John Battelle
- Plus: What to Do When a Customer Complains
Business Software for Free
How to Foster Tech Entrepreneurship
The Apps Small Biz Needs Now
A Web Site in a Jiffy
Reader Poll: Special Issue
Smart Answers
Three Easy Ways to Cut Costs
Start by taking a fresh inventory of your fixed assets. Then try to use more e-mail and less gasoline. Here are some tips to get started
Communications
Your Customers Are 'Predictably Irrational'
The central argument of a new best-seller can help you present your products or services in the most appealing light
Growth Strategies
Protecting Your Intellectual Property
Be a stickler about contracts: Employees and contractors must agree that anything they create or enhance on your behalf is owned by your company
Entrepreneur's Journal
Celebrating the Small Stuff
The founder of a financial services media company regrets not enjoying his accomplishments, both major and minor. Now it's part of his routine
Featured Special Report
Entrepreneurs Deal with the Downturn
Entrepreneurs Fight a Recession
To find out how small businesses are faring in a faltering economy, we went to the source
Entrepreneurs Hoard Cash
What Surveys Say About Recession
Why Loan Scams Are Increasing
Don't Let the Downturn Get You Down
Raising Capital in an Economic Slowdown
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