AP News

News Summary: AA blames employees for cancelations

GROUNDED FLIGHTS: American Airlines has seen an increase in canceled flights and delays, which it blames on pilots calling in sick and crew members filing maintenance requests.

LABOR TURBULENCE: Pilots and other employees are unhappy with American because the airline has cut jobs and benefits and changed work rules as it reorganizes under bankruptcy protection.

TRAVEL TIPS: For passengers, the best thing about American's troubled operations this week is that they occur during a slow period for travel. You've got a better chance of finding another flight if yours is canceled. Or you can ask for a refund.

The Good Business Issue
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