With MyRetirementShop.com, AXA chose to offer retirees and pre-retirees a portal focused on their lifestyle needs rather than product
The smartest strategy is to understand the needs of your potential customers and to earn their trust
—Patricia O'Connell, Management Editor
Does a soft-sell approach make you feel more inclined to buy a company's products?
An emerging ritual to measure performance 90, 100, or 120 days into a top manager's new job can stave off disaster or reinforce excellence
AIG owes it to the taxpayers who gave them a $150 billion bailout to review its board, some of whose members are dangerously overstretched
He wrote in 1946 that GM should evaluate practices that could become obsolete. What would he say about a bailout? A crutch is a bad idea
As the ship sinks, "creative destruction" is too simplistic. Only a "creative response" can rebuild a U.S. auto industry
Western companies face changing dynamics as multinationals from emerging markets play a bold new role in the sweep toward globalization
In today's hyperconnected world, power increasingly is derived through people—through relationships, authenticity, transparency, and openness
In this meltdown, people in its center can positively influence the outcome. Those of us watching from the outside can learn to be better leaders
Leaders can learn a lot from Obama about power that comes from the bottom up, not just from the top down
I know it's not right, but there's some pleasure in watching my high-achieving former classmates squirm
"HIPAA's privacy rule actually allows disclosure of private medical information without consent to anyone for 'treatment, payment, or healthcare operations,' thereby eliminating privacy."
Tell Us: Is E-Healthcare Better for Employers Than Employees?
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Split the company in two: Hive off Chevy, Buick, and Cadillac, and then liquidate the rest, including the lumbering, old high-cost setup
See the expanded version of BusinessWeek's exclusive listing of the world's top executive recruiters
ExxonMobil and its brethren have enjoyed record profits recently, but they continue to lag when it comes to charitable giving, writes Curt Weeden
Ten things to do now to help keep your job in this tough market—and 10 tips for getting job-search ready (just in case)
Don't be demoralized when an employer turns you down. The reasons behind a rejection usually have more to do with the company than with you
A new Accenture study on working women underlines the importance of talent management for companies in both established and emerging markets
Contests such as Peter Diamandis' X Prizes offer big purses for breakthrough ideas. But can prize money do more to stimulate innovation than existing incentives?
Marcus Buckingham speaks with Senior Editor Diane Brady about his new book, The Truth About You. His message: Play to your strengths instead of trying to manage your weaknesses
It's been a rough year for CEOs worldwide. Who would you nominate as the best—and worst—managers of the year?
Got a career question for our workplace expert, Liz Ryan? Let Liz help with your trickiest job search, networking, or workplace problem
Amid economic crisis, people have been learning to appreciate what they have, and who they know, making this a special Thanksgiving, indeed
Amid the economic slump, don't feel bad about saving instead of spending. In fact, it's unethical to squander money you can't afford to spend
There are common factors to such crises as the current financial mess, the collapse of Enron, and the bursting of the Internet bubble. We should heed the warning signs next time
A shortage of innovation isn't always senior management's fault. We marketers deserve some blame for not having the right processes in place
Board service is more than a matter of desire and qualifications; it's about our future
Feedback means different things to different generations. When boomers ask for it, they are probably looking for an evaluation, while Gen Y is likely expressing a desire to learn more
Boston Consulting Group's Harold L. Sirkin argues that America must bolster the productivity and inventiveness of its work force
If the President-elect fumbles in putting together a team, his ability to meet the other challenges facing the U.S. will be compromised
Tips on elevating the service you provide to customers by creating a lasting, emotional connection, led by the author and business consultant
Plus: How the Ritz-Carlton Hotel Company Is Redefining the Gold Standard
—Jena McGregor, Management IQ
Obama's pick of Emanuel, someone whose strengths are very different from his own, says a lot about the President-elect as a leader, points out John Baldoni