J.C. Penney Should Apologize to Customers: Pedraza

J.C. Penney Should Apologize to Customers: Pedraza Play

April 29 (Bloomberg) -- Milton Pedraza, CEO of the Customer Culture Institute, discusses the outlook for J.C.Penney and actions they can take to win back consumers. He speaks on Bloomberg Television's "In The Loop." (Source: Bloomberg)

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