Blackberry's Heins on Q10, Z10 Phones and Strategy

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April 29 (Bloomberg) -- Thorsten Heins, chief executive officer of Blackberry, talks about the company's Q10 mobile device, return rates on the Z10 phone and Blackberry's market strategy. He speaks with Bloomberg's Willow Bay at the Milken Institute 2013 Global Conference in Los Angeles on Bloomberg Television's "Lunch Money. (Source: Bloomberg)