Wireless Carriers Help Jobless Consumers

Posted by: Olga Kharif on April 22, 2009

Lost a job? Your wireless carrier may be able to help you out.

According to a story in the Wall Street Journal, Verizon Wireless and Sprint Nextel can move people who’ve lost their jobs to lower-cost service plans without charging extra fees. Virgin Mobile USA has recently announced it will wave three months of service charges to certain customers who become unemployed.

Clearly, all these carriers figure it’s better to make less money off their users than nothing at all. The moves could also increase user loyalty for when the economy recovers.

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BusinessWeek writers Peter Burrows, Cliff Edwards, Olga Kharif, Aaron Ricadela, Douglas MacMillan, and Spencer Ante dig behind the headlines to analyze what’s really happening throughout the world of technology. One of the first mainstream media tech blogs, Tech Beat covers everything from tech bellwethers like Apple, Google, and Intel and emerging new leaders such as Facebook to new technologies, trends, and controversies.



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