Amp'd Files for Bankruptcy

Posted by: Olga Kharif on June 4, 2007

Amp’d just filed for Chapter 11 bankruptcy protection. The company hopes to rise up from ashes and yet become a hot wireless services provider, a la Leap, which emerged out of bankruptcy in 2004 and is revving up its engines.

The question is, Will Amp’d’s users stick around to see this turn-around, if it happens? Churn at Amp’d looks to be awfully high. If you use Amp’d, could you please e-mail me at olga_kharif@businessweek.com? Thanks!

Reader Comments

Lucious Frierson

June 7, 2007 7:12 AM

I am an Ampd user and also a dealer that sells Ampd in my stores. I am so disgusted with this company, from not being able to get product to sell, to waiting an hour and a hald on line for customer service for my personal phone issues. The product is successful and I love my phone yet the company seriously sucks. It is managed poorly and has not spent its monies wisely.

Jason Smith

June 21, 2007 9:10 PM

I have Ampd THe phone is great but the service and customer service is horrible. I still dont know how to use the phone completly and there is no help service @ all.

John Doe

June 29, 2007 6:28 PM

Im a ampd user and when i bought my phone i got a $100 mail in rebate and sent it off march 2007 and haven't received it yet. Lousy customer service.

Kris

August 26, 2007 6:14 PM

AMP'd is horrid, I hope someone better focused on customer service buys them out and revamp's everything. There customer service closes at 6 p.m. pacific time, not to mention they take over 2 hours to answers calls to the customer service line, and they wonder why people just don't pay their bills. I got so sick of trying to get ahold of a rep, I just gave up on them!

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Bloomberg Businessweek writers Peter Burrows, Cliff Edwards, Olga Kharif, Aaron Ricadela, and Douglas MacMillan, dig behind the headlines to analyze what’s really happening throughout the world of technology. Tech Beat covers everything from tech bellwethers like Apple, Google, and Intel and emerging new leaders such as Facebook to new technologies, trends, and controversies.

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