Vonage: Need Help With Story

Posted by: Olga Kharif on April 11, 2007

I have a question for current Vonage customers: Are you concerned enough with the company’s well-being in light of the Verizon ruling to start shopping for alternatives? Whether you are, or are not, I’d love to talk to you for a forthcoming story. Please e-mail me at olga_kharif@businessweek.com. Thanks for your help!

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Reader Comments

Philip Carter

April 12, 2007 08:46 PM

I use vonage for my business telephone service and am not concerned at all about the health of the company. I have had absolutely no problem with the company or the service and it was easy enough to set up that a switch would not be that difficult.

I will be disappointed if they do go out of business though, because I am tired of verizon dominating every market in the U.S. I want to have choices that are more innovative and can change more quickly because they are not so big.

I own a small, but growing software company, and I value the time I have had before growth, as it gave my company the chance to make huge strides in software development that we will not be able to accomplish so easily with an influx of new customers.

By the way, if you are looking to do a story on business management software, our software is the most innovative on the market today for businesses from 20 to 300 users. visit out website if interested and contact me (president/ceo) directly.

Thanks,

Philip Carter
Marketplace Software, LLC

vic

April 13, 2007 08:12 PM

I'm not a Vonage user, but I'd like to comment that things seemed bad for Vonage weeks ago... now it looks really bad since the CEO stepped down. VoIP will have a huge void in terms of service providers if things keep going downhill for Vonage.

http://nationwideLD.com

john

November 25, 2007 04:31 PM

If i was a vonage customer i would be very worried bc i dont know if vonage will be around the high speed internet anymore. http://t1survey.com

romie mays

February 27, 2008 11:53 AM

yes, i am worried abut vonage not being around because i am still trying to get my money back from cancelling the service that i had with them. they told me that it was the easiest and best on the market.B**( S)(#@. if you happen to get service, it last a short time, if you don't then you join the rest of us and try to reach someone who speaks ENGLISH who tell you that it will take weeks to fix your problem that they don't belive you are having. you are fed this line until you either hang up or wait on the line for hours just to be told that a ticket has been issued and your problem will be fixed in a week....which never happens. Then when you've had enough and decide to cancel you wait for ever and they still send you bills for services that you have never recieved. Other than that I hope they drop off of the face of the earth.

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BusinessWeek writers Peter Burrows, Cliff Edwards, Olga Kharif, Aaron Ricadela, Douglas MacMillan, and Spencer Ante dig behind the headlines to analyze what’s really happening throughout the world of technology. One of the first mainstream media tech blogs, Tech Beat covers everything from tech bellwethers like Apple, Google, and Intel and emerging new leaders such as Facebook to new technologies, trends, and controversies.

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