Walmart Should Decide What Kind of Company It Wants To Be.

Posted by: David Kiley on June 1, 2007

One can see the dilemma facing Walmart CEO H. Lee Scott. Walmart rose to riches based on a certain set of business principles: relentlessly cut costs, torture vendors into submission, locate stores where a Walmart will draw customers from several downtowns, and keep store employees “down on the farm” as much as possible when it comes to pay and benefits.

Scott’s dilemma is figuring out if Walmart can grow and prosper under those same operating guidelines, or whether some of those bulding blocks are working against the giant retailer with a new generation of buyers and in some developing markets around the world.

Take the lawsuit that was certified to a class action in New Jersey this week: some 80,000 former and current employees who charge they were forced to work off the clock among other onerous practices.

Walmart has already lost one such class action in Pennsylvania.

Store managers who forced or otherwise compelled Walmart employees to punch out and keep working, or skip breaks, so they could meet performance and profit targets, weren’t free-lancing. Anyone who has ever worked in a big retail chain like Walmart knows that certain practices like that get institutionalized as store managers move around, attend their periodic meetings and swap stories.

Walmart says that suveys show that less than 1% of people surveyed indicate they have stopped shopping the stores because of reputational issues. I think it’s more complicated than that, and that measuring for reputational weakness will almost always yield misleading results because the people at the company doing it are staked in the negative results being low.

Walmart is in the fabric of what has become the U.S., not unlike McDonald’s and Ford. Scott, besides making important strategic changes to merchandising, store design and product offerings, also must decide and set a direction for what kind of company Walmart wants to be—how he and the board want Walmart to be perceived and seen in the heartland as well as the cities it is trying to penetrate.

The direction for how store managers treat employees gets set at the top. Certainly, policies about health benefits and hours allocated to employees that determine if they get coverage is set at the top. How Walmart procures goods abroad, and how careful it is about enforcing fair labor practices, is set from the top.

All these issues are becoming more and more important to consumers who make choices on where they shop every day and every week. They maleady make those decisions sub-consciously based on feelings about Walmart welling up inside them. Add to all that baggage Walmart’s strange participation with the business media writing about its investigative prowess when it comes to employee behavior, and a profile of a very odd company gets held up to the light. Why exactly do you want everyone to know you treat employees like they are Will Smith in “Enemy of the State.”

Will a consumer who shops at Target or a hardware store instead of going to Walmart necessarily articulate in a survey, phone poll or focus group why they did that? Maybe it’s just a feeling, a negative feeling toward the brand, that’s hard to convey. After a while, it becomes like the way an individual feels toward a particular political candidate.

“Do you like Hillary Clinton?”

“No”

“Why?”

“I don’t know. I just don’t.”

One of the big measures of a political candidate today is…”Who would you most like to have a beer with?”

Walmart, it might be said, should never lose sight of its prowess for cost cutting, distribution efficiency, etc. But CEO Scott increasingly might look at whether Walmart is a brand we want to have a beer with. For a lot of people—shoppers—it’s just that simple.

Reader Comments

Katherine W

June 5, 2007 9:09 PM

What kind of surveys is Walmart using? Who are conducting these surveys and how are they being evaluated?

Walmart has some decisions to make about what kind of company it wants to be and what kind of company it wants to portray to the public. These two things need to be cohesive and I certainly hope they result in more encouraging, positive actions from the company. Isn't it obvious by now that a large number of people are disgusted with the way they treat their employees? It's time for change!

mary jones

July 23, 2007 7:04 PM

Walmart in Lafayette is a valued friend to the
meny schools and clubs in our county. It is forever giving to and or letting them set up out front to sale their goods or request donations.Walmart is a big part of our
hometown family. Leave the business to the CEO.If you are not happy with your job quit,someone is waiting to take your place.

mary jones

July 23, 2007 7:12 PM

A good company cares about the workers, the quality of the products,and the service offered
the customer.
Walmart in Lafayette does just that.
JUST THE FACTS

Linda King

August 25, 2007 3:52 PM

on my walmart receipt yesterday it said,"Please complete a survey about today's store visit at: http://www.survey.walmart.com

I have tried many times to get the survey. All I get are walmart sites, but can't seem to find where to complete a survey.

Linda King

elaine torrey

September 3, 2007 12:00 PM

the store is being made larger.I and other friends will really like to have a grocery store with wallmart so we can have a one shop store.people our so friendly and helpful.thank-you so much.E.TORREY

Minnie Prior

September 3, 2007 4:09 PM

Also have tried numerous times to reach the site for survey. Ha, no such place. Surely, someone needs to take a closer look.

Kenneth W. Kelley

September 4, 2007 9:16 AM

I also tried to find the survey site that was on my Walmart reciept to no avail.

Betty Edwards

September 5, 2007 10:49 AM

Our Wal-Mart in Gatesville Tx is a laugh. You go to buy a product you have used before and it is not in stock, or not on the shelf or they don't carry that item anymore. Also this store is a Super Wal-Mart. Ha! Ha! The store is only about 2 years old.

K. Rayle

September 7, 2007 9:16 PM

We were shopping in the store today, and only three check outs were open with lots of people lined up to be checked out. This is really disgusting. If we had another choice in our town we certainly would go elsewhere. Store #1416, ID#0625964, Password 8961

2


2

delphine irwin

September 7, 2007 10:44 PM

I too,have not been able to find a survey to fill out. Where is it?? I like the prices at Walmart and the fact that there is always someone availabe to help you when you need it.

v.keller

September 8, 2007 4:19 PM

I too found it difficult to locate the survey, I'll use this space instead, now that all the specialty stores have closed, mine included, our Walmart no longer carries the higher end, quality items we could find in specialty shops,[while these businesses were hanging on you shopped us regularly to be sure you were cutting our throats.] mens and ladies clothing, pet shops, shoe stores, even the department stores. You dropped the ball, our store is 40 miles from the nearest commercial center and you take advandtage of that, it is the only place to buy a spool of thread and you cut the assortment. I am a dressmaker, we drive the 40 miles to find fabrics and thread that are worth the investment of labor. As for your survey, you can take a lesson from Rit-Aid and Applebees

Jenell Napier

September 8, 2007 7:32 PM

I also have tried to do your survey but can't get it up either. Why don't you do something about this mess?

martha

September 8, 2007 10:46 PM

i cant find the survey either and it was also on my reciept today 09/08/07

Sandra Padgett

September 9, 2007 8:41 AM

I was shopping for groceries in the Woodstock store with my grandson. Upon checkout the clerk scolded my grandson and hit him on his hand because he was climbing upon the end of the buggy. First of all, NO ONE should scold my grandson and SECOND NO ONE should hit him for any reason. He was very upset and so was I.Needless to say that clerk should be fired.

Dennis

September 9, 2007 2:43 PM

Wal-Mart has completely turned it's back on it's associates. As a former "associate" I can tell you that they will keep you at no more than 28- 32 hours. And I've seen notices that anyone who gets ANY OT will be written up (coached). How do they expect their own employees to buy their products when so many are on food stamps, welfare and living in government housing, etc. It's sickening! A once great American success story (Sam Walton) has turned into pure greed!

Kathy

September 9, 2007 4:47 PM

At the store in Tyler (Troup Hwy), prices posted are not consistent with prices that ring when checking out. Sure you can have someone check, but this is so time consuming that it is not worth it after you have already stood in line forever to check out. There are never enough checkouts open. Just ridiculous.

veda moody

September 10, 2007 12:12 AM

the walmart in houlton, maine what can i say, you have so called female cm's yelling a the phyical handycapped cashiers, just because he had to go to the bathroom,and yelling at him in front of the customers, (not good) you have so called female cm's standing around into everyones else's business, and not tending to their own.not to mention that the so call female cm's are too young to be into anyones businees let alone knowing there own. and where to heck is that survey, false advertisement is agains't the law you know.

Linda Mason

September 10, 2007 1:25 PM

As I was reading above it is impossible to take the survey that is included on the receipt when you buy something at Walmart. I have a receipt with all the information on it and there is no where to answer the survey on your website that you include on your receipt. Like all of the above people that tried to take the survey I feel that we are just being made a fool of. If you really wanted to know about how our visit to your stores were you would let us do it but you really do not want to know or you would find out how we really feel about your stores.

Jenny

September 10, 2007 4:09 PM

I found the website for the Walmart survey! Go to www.walmart.com Click on "HELP" in the upper right corner. In the left column look for "RELATED INFORMATION" then click on "USE YOUR STORE RECEIPT TO TAKE A SURVEY". This brings you to the survey, which takes at least 15 minutes, but may take up to 30 minutes.

alice fisher

September 10, 2007 6:58 PM

I for one love our Wal-Mart, which we waited for a long time to get. I can do my shopping a lot cheaper than at our only other store. I also can not find the survey which is on my shopping list. Probably wouldn't take it anyway.

SHIRLEY HERDISON

September 11, 2007 12:51 PM

I'll just be happy when the Target Store is built
in Fort Smith,Arkansas, giving us a choice, amen.

jan Umphrey

September 13, 2007 1:32 AM

I found the survey and took it as it was on my receipt today. It is a long one. So I will see how that turns out. My gripe with Wal Mart is people like myself that aare handicapped, having trouble lifting heavy objects into my basket then having to unload the backet in the parking lot myself. Why is there not someone there who could at least lift just the heavy things from my basket into my car and I could unload the remainder of the baket. I have waited at least 20 - 30 minutes waiting for someone, whom they told me had been called, to come and help me. Finally giving up I did it myself. A 25 lb bag of dog food and even a gallon of milk is very hard for me to lift. Of course there are other things that aaaare heavy also. I'd like to know I can have some help with this items but have yet to see it happen. I live alone so therefore I can't remove the items from my car when I get home except for items that would spoil overnight. The lady they send to clean for me will always get them out of the car for me. Can't something be done? At least come and tell me not to wait any longer becaust no one wants to dot it for me.
My store # is 0247. ID# is 9635576. Password is 8645. I love Wal Mart but am beginning to get disgusted with so few checkers and problems loading and unloading my basket. It's seems more like the clerks on the floor are having fun while the lines pile. Why does it take 4 - 8 perole to be around the supervisors desk standing in the hall behind the registers? Thank you for listening to me and my complaints.

Hoatson

September 13, 2007 9:03 AM

I keep trying unsuccessfully to fill in your survey

Ronald J. Valent

September 13, 2007 9:11 AM

I have tried to get the survey with no results.Pleas inform me why.

sarah

September 13, 2007 11:04 AM

Sure see a lot of coments like the way me & my husband feel about our wal mart, plus sam walton said "made in america", you can hardley find a thing that is made in america there now. I have a sister and a neice and a friend used to work there and none of them have a favorable word to say about their employer. Also they just remodeled our store and now you can't find enything, not just location wise but they no longer carry fabric and a lot of other things like pen & pencil refills and lots of other things. We would shop elsewhere if we were within resonable distance but driving 50 miles a week to shop is too much the way gas prices are.

Nelda Dollgener

September 13, 2007 2:20 PM

Seems everyone is concerned about food safety. Well, someone needs to go and watch those who work behind the counters in the meat and deli departments of the Walmart Store in Sahuarita, AZ. I know that this isn't the only store with this problem. Oh, yes, they wear gloves, but they are known to rub and/or touch everything with the same glove that they handle the meat with, that your are purchasing. Can't anyone do anything at all about this practice or am I the only one who seems to notice or care? I know enough about food safety to know that nothing and I do mean NOTHING but food (not counter tops, or replacing the side of the weight scale, the sliding glass door on the meat case or rubbing any body part) is supposed to be touched with the gloved hand. If this is unavoidable, then for crying out loud, simply put on a new pair of gloves.

marilynhunsinger

September 13, 2007 8:12 PM

i was fired from walmart because of aviolation is their away tobe able to be hied again i really learned a valuable lesson. they reject by application always. mhunsinger

Kathy H

September 14, 2007 6:56 PM

Well,Well,I have conqured everyones problem on taking the survey. I to could not find it, But have NOW! I called 1-800-Walmart, they swore it was on here. I found the problem to be that I put the email address,www.survey.walmart.com in the wrong place. You must type it in the address bar at the very,very,top. Not in the search engine, where the little magnifing glass is.DAAAAA!
Good Luck to you all.

sherymiller

September 15, 2007 1:27 AM

survey a scam/cant seem to locate this.there is a big problem with this corp. we the people have let them control us if we came together as united boycot the stores they could tell the differrence in the warehouses when we buy a product it is scaned and the bar code is sent to the warehouse the product is pulled and shipped to the store were it was purchased at. they would see a decrease of sales in that area if we the people would come together and stop buying from them.

Patrice

September 15, 2007 11:16 PM

I cannot seem to get onto the link for find the survey. I have tried many times to get it on but it doesn't work...

bill

September 17, 2007 7:32 PM

you give me a survey to fill out and you can not fine it

rose jones

September 20, 2007 8:53 AM

Ireally enjoy shopping at walmart stores Icannot find your survey Ican not enter if Ican not find rose jones september 20,2007 9:50

Alice Reis

September 20, 2007 11:14 AM

cam't get Survey

We Shoped at Wal Mart 9-19-2007 For Store 5159 ID 1656288 Password 1893 For my time I could Receive one of Five $1000 WalMart Shopping Cards.

John E. Isbell

September 22, 2007 11:22 AM

I can't get the survey to come up.I shopped at
store # 1158 on 9-22-07. ID#1615977.Password 1062.

John E. Isbell

September 22, 2007 11:25 AM

I can't get the survey to come up.I shopped at
store # 1158 on 9-22-07. ID#1615977.Password 1062.

margo seawright

September 22, 2007 2:27 PM

WHERE IS THE SURVEY? In birmingham,al the pricing of the food {meat] are too high.Piggy WIGGY IS DOWN THE STREET THATS MY STORE.

michelle alvarado

September 23, 2007 7:03 AM

keep up the good work walmart.

B.K.White

September 23, 2007 3:59 PM

I have been shoping at this wal mart a lot. They do not keep the grocery shelves or the freezers stocked. Nor do they keep pet supplies stocked. I can never find what I am looking for. The checkout is also a big hassel.Also I can't find where to take the (survey)

Margie Branch

September 26, 2007 6:17 AM

I can't locate a survey to fill out! what a
dissapointment.

Dorothy Yarboro

September 26, 2007 6:15 PM

If it wasn't for walmart, I don't know what I would do. go there two to three times a week

Bob W

September 26, 2007 6:44 PM

I found it but I am convenced they don't want you too , the truth hurts, Walmart is going the way of KMarts, we need Sam back again, Go Target

A.G Fox

September 29, 2007 4:47 PM

The receipt that I received after my purchase states we value your opinion! Then proceeds to entice you with the visit Walmarts survey website to enter to win one of five $1,000 shopping cards the store ID# 3587 the ID# 7615340 and the password: 5379 , nowhere have I found under the URL address where to enter these numbers! On top of that I came out to my car and somebody keyed it on the drivers side of the door, I attempted to report it to the store manager , it was posted in the parking lot of Walmart that they have security cameras, ha ha, she then claims that these cameras will only give them a slight range of the people in the parking lot, I question the security of Walmart? Please beware when you are shopping at Walmart!

Betty Goth

September 30, 2007 1:42 PM

I bought some cat food and it made my cats sick.
Yesterday Sept.29 at 6:00pm at Wal-mart on Cifford
near White Settlement, Texas. I took it back what
I bought and they gave me a very hard time.
I got the cat food 4 for 75 cent and 4 for .50
It not like a lots of money. They said that
they didn't have the same kind but it was
skitty. I think it was sliced trukey and
they said that they said that they didn't
have that kind. The main thing is it made my
cat sick and they wasn't going to do anything
about it. I guess I should have since wal-mart
my bill for the pills I had to give my cats.
I was so mad that we left and when to another
wal-mart. The peoples are not frienly at the
Wal-mart on Cifford and I live near it but I
well go to Target or another Wal-Mart.
Betty Goth

sharon

September 30, 2007 4:39 PM

I bought a Ring for Fathers Day for my Husband, He had to have it sized and then it broke into, so I took it back to get a refund but i was told it was more than 90 days old, It was not our fault that it broke, but the Lady acted as if we were at fault. But needless to say I did not get a refund on it, It was only 28 days past the warranty. I will never buy another gift like that from Walmart.

Paul Bates

October 1, 2007 3:19 PM

I wanted to complete the survey in an effort to win "one of five $1000 Walmart shopping cards".
I found the survey virtually impossible to find, much less complete. This part of your website needs a common-sense overhaul.

Paul Bates

October 1, 2007 3:20 PM

I wanted to complete the survey in an effort to win "one of five $1000 Walmart shopping cards".
I found the survey virtually impossible to find, much less complete. This part of your website needs a common-sense overhaul.

D. THOMAS

October 1, 2007 6:06 PM

yOU NEED MORE PEOPLE IN THE PHARMACY - PEOPLE ARE STANDING IN LINE JUST TO GET THEIR PRESCRIPTIONS. LOOKS LIKE INSTEAD OF HAVING SOMEONE AT EACH DOOR ENTER AND EXIT YOU COULD PLACE ONE OF THESE PEOPLE JUST TO TAKE CARE OF HANDING OUT THE PRESCRIPTIONS. IT WOULD ALSO BE NICE TO HAVE A DRIVE THRU FOR PRESCRIPTIONS.

pat c

October 2, 2007 9:42 AM

what survey can,t find

Linda

October 2, 2007 6:09 PM

Today, Oct. 2, 2007, I was at Walmart on O'Neal Lane in Baton Rouge and there were only a few and I mean a few checkers open. I had to wait almost an hour in line and when I made a comment about it to the checker she told me that they wouldn't hire more checkers because the main office in Ark. said they didn't need them. I do most of my shoppiing there and I can tell you they do need more checkers. They was an older man in front of me and he was saying he was going to start shopping someplace else because he was tired of waiting in line. I have to agree with him. I don't have time to go do the shopping and then have to wait to get checked out. My time is limited. Yes that Walmart needs more checkers.

C Yearling

October 4, 2007 9:47 AM

I also could not find the survey listed on my receipt, Store # 1809, ID# 7669225, Password 0307. What gives?

CONSTANCE MCCCARTHY

October 5, 2007 1:29 PM

I ENJOY GOING TO WALMART

shirley

October 5, 2007 7:38 PM

YES YOU DO NEED MORE CHECKERS!!! PLEASE? I like walmart,but the wait sometimes is not worth the wait! Today when I went to the photo dept. the nicest women helped me make copies of three pictures,she was so nice and took the time to help me! I will go back for more pictures!!

Josephine Carnevale

October 6, 2007 2:12 PM

Store 1041
ID 2618492
Password 5332

I can't find your survey either. Is this a scam?
I thought Walmart was trustworthy.

N. Harmon

October 7, 2007 2:48 PM

I tried everything to find the survey also. Is this false advertising or someone's boo boo
Portsmouth, RI

Taiwana Godhigh

October 8, 2007 9:57 AM

I bought a few things at Wal-mart also and I too am not able to access this on-line survey for a chance to win 1 of 5 $1000 Wal-mart shopping cards.I mean what is this some type of joke to make people look dumb or is it just a way to keep people in your store buying more of your merchandise and hope to get another chance at FINALLY ENTERING YOUR SURVEY AND WINNING A SHOPPING CARD?I BELIEVE YOU GUYS KNOW THIS IS A BUNCH OF CRAP AND IF NOT PLEASE SHOW ME AND THE OTHER VALUED CUSTOMERS WHERE TO FIND THE REAL SURVEY AND STOP LINKING US TO OTHER SURVEY SITES!!! MY STORE NUMBER IS:0406 MY ID# IS 2673136 AND MY PASSWORD IS 6632.THANK YOU IN ADVANCE FOR THE NEW PURCHASES THAT I'M WANTING TO MAKE WITH ONE OF THOSE $1000 SHOPPING CARDS FOR MY HOUSE!

rick davis

October 8, 2007 1:11 PM

i have found that the store in Brewer has not enough cashiers on duty several times a week that i go there, asked one cashier, was informed that the store manager gets a bonus for using less cashiers , well i think i just might help him out , i will shop elsewhere , to day for example and yesterday for that matter the store was so crowded with shoppers from Canada, could move , i gave up and came home , will go back late at night to shop or not at all , someone needs to followup on this long lines and No cashiers avail . if you have 20 cashiers open and are busy and the lines are long that's one thing but when you have 5 cashiers open and long lines then that's totally wrong. we will have competition soon , then walmart store will get involved sorry the store needs some front line managers helping out . have a great day.

P Meadows

October 8, 2007 1:55 PM

I also could not find the survey listed on receipt, Store#1763, ID#3665023, Password#3853.I shop here for everything weekly.

wiliam l stimpson

October 9, 2007 7:43 PM

I have always thought alot of walmart until tonight at 7:18 myself and my wife have always shopped at walmart instead of shopping online or at other discont stores but after tonight I don't think we will be going back to the walmart on the west side of athen ga. If this is the way your comp. intends on training it's management and employees I have never been treated SO rude in my life and I think that the other customers (judging)by the comments they made feel any different.SO GOOD LUCK with the store on the westside.I know of one familiy that will never do bussiness there as long as it's being managed the way it is. WILLIAM L STIMPSON 706-354-3876

C. WILLIAMS

October 9, 2007 9:08 PM

IT BOTHERS ME THAT WAL-MART WOULD ADD THIS SURVEY TO THE RECEIPTS AS IF THEY CARE AND THEN IT TURNS OUT BOGUS. WAL-MART PRICES ARE GETTING WORST THAN THE LOCAL GROCERY STORES. FROM ONE STORE TO THE NEXT IS UNDERSTANDABLE AS FAR AS PRICE DIFFERENT BUT WEEK TO WEEK ON NON SALE ITEMS. ALSO THERE ARE A LOT OF PRICES MISSING SO YOU DON'T KNOW UNTIL YOU REACH THE COUNTER AND THEN YOU MUST PRAY THAT THE COMPUTER HAS BEEN UPDATED. SEVERAL TIMES I'VE NOTICED IT'S NOT ESPECIALLY IN YOUR LARGER STORES.

Esther

October 10, 2007 10:34 AM

I was asked to complete a survey, but I can not find it.

Monica Orient

October 10, 2007 10:41 AM

I think walmart to lower their prices alittle bit lower and make things a little bit more attractive for the customers. doefawn05@yahoo.com

A. Pacarro

October 10, 2007 4:34 PM

The survey about today's store visit is full of crap......I have tried for days...keep getting everything else but the survey....I'm still trying to get a $l000walmart shopping card...you guys are full of it!!! I have store #'s, ID #;s, and password #'s up the yazoo...what a PLOY! Target here I come!! Aloha

Gloria McCormick

October 11, 2007 10:55 AM

I was so excited about the new Walmart store that has opened up #4298, until you shop there. Oh the store is clean and the employees are nice but alot of the grocery shelves are empty and after shopping about 45 min. to one hour, I am ready to check out but there are only two checkers for the check out. So guess how long I had to wait? Well it's not worth the waiting, when I have two grandchildren (5 and 6yr olds) that I am raising. And the prices keep going up each week. I'll go to Krogers or Randalls where the wait time is so much shorter. What a shame, you know I'm not the only one.

Jewell Turner

October 12, 2007 12:48 PM

wal-mart, hurt a lot of families by stoping the lay-a-ways, only way we can efford to get school clothes & christmas for our children, You hurt your bussiness bad for that. we have to find another stor that has a lay-a- way. I have used wal-mart over 30 years. Please think about this
jewell turner white settlement tx.

jewell turner

October 12, 2007 12:58 PM

i also could not find a wal-mart survey ither.
at store#0284 ID#4699856 password 4523
I have not found one for my home area ither.
store#3773 ID# 9676056 password 3540 I shop at both area. this and not having the lay-a-way is making me want to find another stor to shop at. Jewell Turner White Settlement TX.

D Burns

October 15, 2007 10:19 AM

What survey? Looks like a bunch of baloney to me.

Spectre

October 16, 2007 12:38 PM

Wow I get a kick reading all this fuss about the survey and the problems here. Every busniess has problems. To make such a big deal of all this is very pathetic. life goes on.

Jestre

October 16, 2007 12:54 PM

Ive read all comments and i agree that walmart has problems with service and quality. But this is a business that makes a lot of money and will continue to do so. They dont have to care about the customers or consumers... why? Because so many people complain, and so many people are unsatisfied with Walmart, but they will continue to shop there and help walmarts profit raise. Nothing will be done about the problem. How many people will really stop shopping there? Most are open 24/7 and it is convenient to be able to go when an emergency comes up etc. Uness you stop using walmart completely, the stores will not make changes.

Erik Norton

October 20, 2007 9:47 AM

Wal-Mart has gone to the birds. It is quickly becoming Americas biggest Joke. This country was built by hard work and Honest people who care about the consumer and thier experiences inside there businesses, Wal-Mart could care less. In other companies where employees get treated well the company flourishes and the difference can be noticed by the consumer. Just the opposite at Wal-Mart. And judging by the comments on this site I am not the only one who feels this way.I take my business to Kroger and other places because I dont need the headaches in my life. I have enough problems I will not let Wal-Mart add to them. My time is valuable And I work hard for my money I will not spend it at a company like Wal-Mart because I will not promote the Loser Attitude of a greed based company that pushes people down and could care less about my business . I will not be taken advantage of by your company anymore and I will get more for my money anywhere else I go. I can read write and do arithematic I dont need Wal-Mart to save Money because I wind up wasting my money in this establishment and do not get better prices I can tell when I get twice as many groceries from Kroger for the same amount of money. As Soon as the rest of America catches on to your scam Wal-Mart is going to go down and quickly.

Dirty Harry

October 21, 2007 12:27 PM

I worked in their pharmacy and they limited my hours to no more than 32 with no health benefits. How do they expect a frown person to make it on this? Maybe that's it. Pretty soon Wal-Mart will say "we can't find anyone wanting to work. We need some illegal immigrants". They'll work for sub-human wages...

Jacqueline Lay

October 21, 2007 2:58 PM

I have read the above comments. Some are valid some seem like sour grapes. It is true that when you shop there are not enough checkers. I was a grocery checker for 19 years. Worked for Safeway, Crown Super market, Mayfair. In Southern California I worked for FedMart for 13 years.
I believe one of the best ways of keeping clients happy is to give good service. I would suggest a training session at least once a month for about 15 minutes. Maybe at the beginning of their shift or the ending. Just touch on the basics, like answering questions in a nice manner instead of saying "I don't know, or I'm to busy go to the courtesy desk. Saying something like go to the Courtesy desk and they can assist with whatever your needs are. It makes people feel that their questions are important. I once thought of going back to work and appling at Walmart but several people said its not a great place to work????
I don't have any real problems with them and understand that they are busy also. However it should be impressed on them that if they are carrying on a conversation with another employee and the lines are backing up that they need to drop their conversation and take it up during a slow period and not when it's so busy. The front line supervisor just seem to stand there and talk to other employess and not keep track of the lines and when assistance should be called for.
Thank you for the chance to state these facts. I Will continue to shop at Walmart.
Jackie Lay

Alan R.Brown

October 21, 2007 3:44 PM

I too received a receipt today (21 Oct. 2007) from Walmart with a take the survey and you could win a $1000 Walmart Shopping Card. It was at Store# 1111, ID# 2696595, Password 3710. All I could find at this site was a chance to win $100 if I agreed to receive email from about 100 companies. I already receive so much junk mail that it takes up all my time I have for the computer deleting it. I definitely don't want to sign up for more. I hope you forward all these comments to WallyWorld.

Lisa Groves

October 23, 2007 10:55 AM

I used to be a devoutly loyal customer of Wal-mart. At the time when Mr. Walton was alive it seemed he strived to please his customer's in any way it took.I only shopped at Wal-mart.
Then the poor man died and customer service at Wal-mart died with him. No more lay-away because since a small percent of customers used it, lay-away wasn't profitable any more. (Profit before customer service.) Then I began to notice my favorite products would be out of stock sometimes for months and sometimes they were eliminated completely, because once again the small percent isn't profitable.(profit b4 CS)Then the produce went rotten literally. Plus there are more rude and careless cashiers than ever b4.
Well it has become ovious Wal-mart is no longer loyal to it's customers, thus I am no longer loyal to it and I know I'm not the only one.
We have an old run down K-mart that used to only fill 39% of it's parking lot, even at Christmas, but since Wal-mart has gone down hill I've noticed K-marts lot is now 90% full at Christmas.

maria

October 23, 2007 1:45 PM

walmart is very important in this family.

Horacio Lacayo

October 23, 2007 7:40 PM

I do not know what URL # means, I shopped wit you often al store #1547; ID#6602585; Password #5846 I also been triyng to coplete the survey, My addres is 10601 E. 250 N. Lafayette, IN, 47905; My DOB:7-18-54, Please answer me and direct me on how to fill it properly, Horacio Lacayo

Ruth Daup

October 23, 2007 8:02 PM

I too tried to find the link for the $1000 survey. Nothing. Is this how you do business? Also, the check-out lines take forever. Never enough checkers. I do enjoy shopping at Walmart as it has everything I need but I may pass on my next shopping trip. My time is valuable also.

James DeHart

October 25, 2007 2:20 PM

I too am a shopper at Walmart. The shelves dont have the products you want. they are always out and speaking to an employee is useless (no Help)out of 20 items you want, if there are 15 in stock you have had a good day.
Store# 2808
ID#9641219
Password: 5982 The management STINKS

Betty Ott

October 29, 2007 6:45 PM

I also tried to get the Wal-Mart survey with no luck, is this some kind of scam? I also want to complain about the manager at my WAl-Mart He is very unfrendley, and no one that works there has one good thing to say about him ---I know as (I) Once worked under him. Since he has taken over the store it is VERY messy, has one person over 3-4 dept's. NEVER anyone to help with a ques. I have seen people walk out as there is no oe to help them. The manager is ALWAYS on vacation when asked to see him ! This is store #2867 at the Eastwood center E. Lansng, MI. I loved working for WAl-Mart and was so proud of my store when we first opened , you can ask anyone about me, I even talked to Union people about our store. But now I am ashamed how it looks and is run !!! When I worked in shoes and fabric the dept. looked so neat, now they are a mess :-( Shame on Jacob Watkins. Thank you for taking the time to read this, Betty Ott 210 St Ives Lan. Mi. 48906 517-702-1262

Darrell H

October 30, 2007 5:15 PM

I shop at store # 0333 Beaver Dam ky.
they are out of half of everything I need
I did the servey 1 time and there is no place
to tell them the problems
OH I did not winn

Pat Bell

November 4, 2007 6:53 AM

I also have tried to seek out your survey to no avail.
Why do you have your reciepts posting a website for the survey when there is no such site!!!
Another Wal Mart Flaw!!!
You have changed our stores around for the better you say,unfortunately we disagree.
We can't find what we are shopping for unless we spend several hours in your store and that is time I do not wish to spend in your store when I have other errands to run so I primarily use it for groceries now and nothing else. Is this what you wanted from your consumers?
You also took out your layaway....Bad Deal if you ask me...Many people on fixed income and cannot afford to buy Christmas for their children or school clothes. WalMart use to have a heart/What happened??
Has it gotten to the point where WalMart cares more about their pockets then their patrons? Another bad mistake on your part.
If Sam Walton were alive today,I do believe this would have never happened. HE CARED!!!!
I for one,will shop target when it is available to us. You took my choice away and my money will go elsewhere.

Lillian Turner

November 4, 2007 11:26 PM

I was in store 1606 in Pensacola,Fl. and found half the shelves empty. This is not the first time,so it's really starting to get out of hand. Plus their was a young white guy pushing a stocking cart while trying to hold up his over-sized sweat pants. And he looked a hot mess,Why do you aloud stockers to dress like thugs.
I am ready to find another store to shop,If you payed your employees more, you could keep better workers.
Most of your workers look like they were hired off the block.

JOE MAMA

November 7, 2007 7:48 PM

WELL, LOOKS LIKE ABOUT 95% OF THE PEOPLE WHO SAID THEY COULDN'T FIND THE SURVEY HAVE A PRETTY ROUGH TIME SPELLING, SO THEY MUST NOT KNOW HOW TO READ THE INSTRUCTIONS ON THE RECEIPT EITHER, IT'S PRETTY SIMPLE. AS FOR SHOPPING AT WAL-MART, I DON'T MIND IT AT ALL. IF I DID HAVE A PROBLEM WITH IT, I WOULD SURELY HAVE SOMEONE WHO KNEW HOW TO SPELL SIT DOWN WITH ME SO I COULD WRITE A CREDIBLE COMPLAINT.

Emma Echols

November 8, 2007 11:12 AM

I Agree with all who has posted a comment here.It's like wal-mart is teasing the consummer i
have completed only two or three suvey out of maby 50. Never can find the right survey site.I spend as little money there as possible because they have lazy,rude employee's.If i do shop there
i try to all ways use self check out.Self check will one day replace cashier positions.When You pay peanuts you end up with monkey's working.

B. Johnson

November 10, 2007 5:45 PM

store#:2255 ID#:6676058 password:1175 Would like to say the new look at the Walmart store in Hazleton is great just took some time to go find things again. I would like to have more of a craft department so I don't have to run to Wilkes-Barre area to buy.

David Nobles& Claire

November 11, 2007 4:31 PM

THNX for putting a walmart super center in our little town! I read about the so many complaints in the other comments and i dont think alot of people realize the cost of running a big business and run it to satisfy the customers by saving them money! They dont realize you not only have to get the products as cheap as possible you hire many who would be jobless otherwise! and not to mention as there all sleeping or dreaming of other complaints theres a full crew working all nite to stock shelves,unload trucks,& clean the whole building! Ive also found managers who will give a percent off on some merchandise now if that isnt trying to work with the customer then what is? OH and thankyou for saving me gas money as i dont have to go out of town anymore. BUT I DO HAVE 1 COMPLAINT........... WHY DIDNT YOU COME SOONER!

David Walsh

November 12, 2007 8:40 PM

I love the store here in Kernersville, NC, however
one spot that needs attention is the Pharmacy. The ordering is fine, the medicine is getting made up and packaged but no one is trying to get the medicine out to the long line of customers.
I've been in the line and heard "I'm on my lunch hour but I can't wait this long", "my kids need to
be picked up I can't wait for an hour"..there often is just one clerk trying to get the people
thru..four boxes of medicine yet to be put up were still in bins which further slowed things up.
You're going to lose many fine customers if this issue is not addressed..I am one and have 6 other
customers (family) who will follw..please help.

Dean Youngkeit

November 13, 2007 12:45 PM

Your survey has been hijacked by other surveys for their benefit for shopping preferences. Walmart's interests have been displaced by the survey company

Dean Youngkeit

November 13, 2007 1:19 PM

The store has the opportunity to be unique with it's Greatest Value (GV) using sea salt instead of refined salt in it's many products. The mixture of various salts found within Sea salt is similar to the mixture of different salts found in human blood. Doctor recommendations to avoid sodium is really a charge to avoid purified salt. The blood pressure and menere’s disease problems go away when unpurified salt is used. The recent Campbell soup recipe change reflects this scientific discovery. Take advantage of their paid for research.

With so many of it's customers becoming diabetic, All of their CV breakfast cereals should be made without added sugar. This means other names for sugar intended to fool the serious customer. Sugar is within cane juice crystals corn syrup, fruitcose, and a myriad of designed to fool the reader terms. I am offended by the KASHI cereal components in this regard

rmcc

November 15, 2007 6:18 PM

people have a right to voice their opinions i found this site by accident but have read through some of the comments posted... wal mart does suck very much so. is their anything usa made in those stores?? i found that if i type in the search bar
products made in the usa i am able to pull up alot of companys, is it not time that the people here in the usa start buying from our own country and stop supporting other countrys because if ya"ll noticed thats just what wal mart does and therefore you the american people are helping! shame on everyone!!!! as far as most of the workers go from the few times that i have been in a wal mart store their hygine is bad i have always been one to look at one smiling first...don"t get me wrong their are a few good people as in every crowd.. i will pay the extra buck to keep it home!!!!

Jim

November 20, 2007 11:37 AM

I found this site by accident looking for the survey to win a $1,000 shopping card. I have shopped in our Bossier City store quite a lot. I have not had a problem finding what I was looking for. A store employ is a little harder to find. I have two gripes. One is the time vendors are allowed to stock their merchandise. I try to do most of my shopping early in the day to avoid the rude people. My second complaint is the lack of USA made products that are offered. I have been as guilty as anyone else when buying products made in other countries. I am changing that.

james tyler

November 22, 2007 9:16 PM

what a pain in the rear to think walmart had a survey 11-20-07

what a waste of my time

sandra

November 25, 2007 12:21 AM

I also shopped at walmart today and I can't find the survey:store#2694 ID#3696601
password:6707
What is this all about? Is this some sort of joke?

paul j. bucher

November 26, 2007 7:35 PM

no problmns shopping at walmart because it is easy and no pressure from employes.

sammy tanner

November 26, 2007 8:27 PM

I shopped at store #1097 today. worst shopping trip. Rude at the fitting room. asked for the store manager. that person was rude,ended up with a candy dept. mgr. that person was rude and told me i was rude when the person went on about how hard she was working and would not tell what she said to me. i walked off and said thats the way its going to be. i headed to the front of the store when ast.mgr. stopped me. i repeated what happened, all she said was i'll address it. no apology. called the store mgr.he answered by asking "what did i want." I then asked for the district mgr.#.

Lenora Soderlund

November 27, 2007 2:52 PM

We have a beautiful Wal-Mart Store 30 miles from home which we go to all most every week, I know most of your customers are teeny boppers but I wish you could put in a clothes line for the seniors. I didn't find the survey either Store #: 0790
ID: 2605460
Password 5572
Thank you

Orville

November 27, 2007 9:31 PM

Another joke by your Friendly Walmart about a survey.I will start looking at Target ads

X Q

November 28, 2007 11:55 PM

I worked for Sam's in the late 1980's , I had a chance to meet Mr Sam Walton and he was such a kind man . I know he would very upset and sad about the way his life long dream has been turned into a nightmare by Greed and the hunger for power.I enjoyed my job at Sam's I moved back to Iowa and started working at Wal-mart . I really enjoyed my work and was aiming for a career , except for a man that was set against me , He would lie to the client's and make them think they did not know what they were talking about . after I confronted him he made it very difficult for me . I asked security to monitor him as I went on break , because I felt he was sabotaging my work . after he was seen I told my supervisor , She told the district manager however nothing was done to him , due to the fact that he brought customers in with his false B@#$% S*#@ . He would call himself Mr. Wall Mart .. after that I was fired and he was promoted to a new store . He uses his same old crape to lure people in and that is Wal-Mart wants They want the money and they want the rotten people to get it for them . Thats how you get ahead with Wal-Mart . Did I mention that my supervisor was also forced to leave . I have boy cotted Wal-Mart since then, and I recommend to anyone not to shop at the Wal-mart supercenter in Corralville Iowa . Beware of Mr. Wallmart!!!

Eliene Gaylor

December 1, 2007 3:54 PM

I had a bad time at walmart today. I am hanhicapped and they had no one to help me to the car.store 1303 ID 3686376 password 7291. It is hard to put things in the car. I spent 233.53 dollars.

Ronald W. Willis

December 3, 2007 11:55 AM

The survey site on my check-out slip does not take me to a survey, but rather to a site where I am asked to join. This is not good!! Store #0685, ID 2606151, password 5745.

Ronald W. Willis

December 3, 2007 11:56 AM

The survey site on my check-out slip does not take me to a survey, but rather to a site where I am asked to join. This is not good!! Store #0685, ID 2606151, password 5745.

Jocelyn C. Gallant

December 3, 2007 3:07 PM

The Food Prices are way too, high at Wal-Mart as any other groceries stores in your negiborohood stores as well. Wal-Mart is no differences then any other groceries stroes.
If the have the kind of Gift Card that can be more benefitical to customers to beable to afford everyday life essencial needs that will make a big different in peoples lives.

Jocelyn C. Gallant
Salem, New Hampshire

There should be better kind of gift cards that will help people to afford their everyday needs, we cannot realie on the federal-and-state governments for food aid. The Food Stamp has been cut back in recient years.

It's time for new direction in the Gift Card Inderstrees that can approved everyday essencial needs.

Carol Trovinger

December 4, 2007 11:36 AM

I shopped for a few Christmas items and found Wal-Mart to have everything I was looking for today. The staff on all of my recent visits have always been more than welcome to help me find items if I am having difficulty finding them.
I hope to find this service again when shopping Wal-Mart. The store # is 1674, ID#0679897 and Password is 1698.

fran

December 4, 2007 6:18 PM

everytime i go to walmart, there is never enough help. today i was in line, with other people, and the girl turned off her light and told us she was closed. when i worked you stayed until you were done with your customers. i finally spoke up. they sent someone to take care of us. but this happens all the time. please do something. thank you

fran

December 4, 2007 6:25 PM

i'll try again. treated very badly today. no help, lines backed up. until i spoke up. this happens all the time.i wish you would take care of this problem. store # 0192, id# 2697669, password# 6830 thank you

fran

December 4, 2007 6:31 PM

my 3th time. bad service today as usuall. please help take care of the problem. thank you store# 0192,id#2697669, password# 6830

Donna Steele

December 5, 2007 12:31 AM

I was in your stor this morning and it was nice to be about the only shopper in the store. I was looking for the survey and I guess this is it. Thanks for being open all night. Your workers seemed happy and very cheerful.
Thanks Donna

jim

December 9, 2007 10:24 PM

I as well can not find the survey
store 3581 iwill not shop their as i have in the past

Elsie Long

December 11, 2007 8:31 PM

I could not find the survey, I don't know why they would put something like this on your receipt,to get your hopes up for nothing. December 11, 2007 8:28 pm

TJ

December 18, 2007 11:15 AM

I have worked for a few of the "Big Box" retailers and I can say without a doubt walmart treats their employees and customers worse then any other chain in my area. Also, at least in my area the employees are very poorly trained in the area of product knowledge. You know something is wrong when the person working in the electronics area selling computers is unable to answer simple questions that my 10year old nephew could.

Walmart could learn a lesson or 2 from companies like Best Buy on treatment of their employees and customers alike.

Alice

December 22, 2007 2:55 PM

I CANNOT FINE THE SURVEY....GIMMIC TO TELL YOU TO TAKE A SURVEY AND MAYBE WIN $1,000 and no place to take it. BOO to Walmart The receipt even gives password and ID number

bh16

December 24, 2007 2:45 AM

I live in Sahuarita, AZ. The new Super Walmart we have here...its awful. everything is cheap, yes, cheaply made. all in china. the food is AWFUL! the associates are rude, unhelpful. they treat their disabled employees terrible! and i work at the Subway inside walmart, i am there ALOT! and its sickening, they dont help customers with anything. they put most of their elderly disabeled people in the registers, the EXPRESS lanes!!!! and then they yell at them for going too slow. most of the employees here are disabled. they are open 24/7 their store is confusing and crazy and their customer service is not service, the employees cant afford to buy lunch, ive been back in their store room/cargo area and it smells awful! as if something died!! its dangerous and gross, and about a previous comment saying the deli people rub dirty gloved hands on everything, they do it on purpose!! they are sick people!!! the regular walmart that had been their since i was little wasnt really any better, but they had better products. different times maybe....it has to change. sincerly, bh, a 16 year old female, longtime dissatisfied customer, where else can i go?

Joseph Bottiger

January 1, 2008 10:38 AM

Have also tried to get the survey up? I blame it on myself, not enough knowledge about computers. Maybe it is Walmart-? We do use Walmart stores- they have the mdse., prices are right, clerks are friendly, but could be improved upon, but all of us could around Christmas Time. They do help in promotions in our community, and employ many people who otherwise would be in the soup lines.
Store # 1245
ID- 7656656
Password 9500

C. A. Thornton

January 2, 2008 6:10 PM

We've shopped at Walmart a lot and I've tried repeatedly to do these surveys with no success. I give up. Store #1051/ID #6615853/ Password: 2041
Thank You

MMary Holiday

January 6, 2008 6:49 PM

The same as the others. Ican't get to the survey. Nice come on.
Regarding one blogger's complaint about not enough cashiers--could be poor scheduling, sick calls in- or unhappy workers.
My store# 3560 ID# 4607096 Password 6226

laurie

January 12, 2008 3:16 PM

i too tried to find your survey. what a joke and waste of my time, only to be sent off to some other survey junk from somewhere else. you guys are going to have to shape up to start getting more people involved in your stupid surveys. all i want to do is give my opinion about what i think of your stores, as of this and other things about your stores my opinion is going down hill fast. store#4336 id#9634820 thanks for nothing what is the URL???

Jill Lewis

January 16, 2008 10:08 AM

I for one am very glad to have the
privelege of having a store in this
town and I was very pleased at the high
point of Christmas to get the item I
was seeking by simply ordering it online to be sent to our local store.
Not only did it arrive in a nice time
period, gas was not consumed by driving
everywhere. Also, the community supports a Christmas Star project in which churches and individuals adopt people or families to buy gifts as well
as a holiday food. Walmart is always
very good on what they call shop night
when volunteers gather to organize such
a huge effort. Walmart does a very
excellant job in doing this and I thank
them. I admit I would rather shop the
bigger Walmarts around us as they have
so much more to offer but that is understandable. I like the people that
work at the store and the store itself
helps the community in many ways by matching fund raisers and events.
I would like to see our downtown with
more stores though. I worked a retail
for 11 years and feel downtown is also
a vital part of the community. I feel
blessed to be in America and only wished
community stores and Walmart could exists, Yes... I have Walmart stock
too. but will continue to shop smaller
stores as well... The best to both.
I wished the store was
still open late at night as I did alot
of my shopping. Store #0506
ID#2615634 password 3945 Jill Lewis

Jill Lewis

January 16, 2008 10:10 AM

I for one am very glad to have the
privelege of having a store in this
town and I was very pleased at the high
point of Christmas to get the item I
was seeking by simply ordering it online to be sent to our local store.
Not only did it arrive in a nice time
period, gas was not consumed by driving
everywhere. Also, the community supports a Christmas Star project in which churches and individuals adopt people or families to buy gifts as well
as a holiday food. Walmart is always
very good on what they call shop night
when volunteers gather to organize such
a huge effort. Walmart does a very
excellant job in doing this and I thank
them. I admit I would rather shop the
bigger Walmarts around us as they have
so much more to offer but that is understandable. I like the people that
work at the store and the store itself
helps the community in many ways by matching fund raisers and events.
I would like to see our downtown with
more stores though. I worked a retail
for 11 years and feel downtown is also
a vital part of the community. I feel
blessed to be in America and only wished
community stores and Walmart could exists, Yes... I have Walmart stock
too. but will continue to shop smaller
stores as well... The best to both.
I wished the store was
still open late at night as I did alot
of my shopping. Store #0506
ID#2615634 password 3945 Jill Lewis

Mrs. Lucy Loper

January 22, 2008 9:13 PM

I do 98% of my shopping atWalmart.Being
a seamstress for over 30yrs. I have always found my needs at Walmart however
you have closed the fabric & sewing needs at the Gallatin,Tn. store. I have
been shopping at Hendersonville, Tn.,now
I heard that you plan to close their fabric dept.It is a real inconvience to have to travel 20miles to get fabric needs. This will mean I have to go in the other direction away from the your store and will likely stop at another grocery store on way. I really feel that Senior Citizens want and need Walmart and the ease of getting around in the store and the quality of merchandise you sell, but taking something out of a store means less going into that store as muchand hence spending less of our dollars. Your consideration would be appreciated.L.Loper Gallatin,Tn

C. Willilalms

February 2, 2008 6:01 PM

I,like many other Wal-Mart customers,
can NOT find the survey. Come on, Wal-Mart,is this just hype? And what about the chance to win one of the five $1000
shopping cards? How can I win IF I can not enter. Wal-Mart, you need assistance!

rrose kleckner

February 3, 2008 3:26 AM

clerk was very busy but but took time to be very frierny

james shackleford

February 5, 2008 12:06 AM

i go to a super walmart on 103rd st jacksonville fl. we dont get near the service as a super store,the place is not kept stocked up,you,most of the time you!the place is dirty!the check out line are long!no one seems to care as long as they have the customers!
james shackleford

Donald F. Hall, Jr.

February 15, 2008 4:32 PM

I am a Pearl Harbor Survivor and pres. of the local cdhapter at Merritt Island, Fl. Our assistant living location takes us by bus to our only Super Walmart. Except for the problem of the store having a terrible so-called fresh fruit section, with no local fresh orange or grapefruit that is worth buying, my only suggestion would be to have a small brochure that would be available, expecialy pointed towards seniors. Identify by badge the employees who can immediatly show us the proper location for any item. Just remember, a happy employee towards your customers make happy customers. Keep on trying, and especially to keep good cashiers in place. Many thanks, Don

Sandy

February 19, 2008 1:53 AM

And that isn't all: the store in Stockbridge, GA, has on more than one occasion done the following: While I, a middle-aged white woman,got in line WITH THE LIGHT ON, the black cashier ,when she got to me, said "I'm closed." When I complained to the black female CSM she said I'd have to go to another register. What is that supposed to be? Getting even? Exerting one's miniscule authority? How childish.

Also, several times the items have not rung up with the same price they were marked on the shelf. The GA Department of Agriculture would like customers to keep track of this sort of thing and turn it in so they can investigate. At least that's what they told me when I called to report it.

I'm a pleasant person according to my friends and coworkers; what's up with the rude cashiers? A lot of that sort of behavior goes on in Atlanta and quite a bit seems to occur at this particular Walmart.

Oh, and I couldn't find the survey at first, either. I would shop elsewhere but no one else is open when I get off work so I can do my shopping on the way home.

Marva

February 23, 2008 3:57 PM

Don't put the invite to fill our a survey if it's not available

shirley bradley

February 25, 2008 3:07 PM

i am still waiting for my 1000.00 card that i was told that i had won. what is going on at walmart? is this false advertizing? if so i am afraid you could be in trouble. please send my card i was promised.shirley bradley 618 saint francois road bonne terre mo. 63628

SALEEM SALIK

February 26, 2008 5:30 PM

Walmart is worlds biggest company and it need to have a bigger heart for the customers..which needs dedicated and loyal Associates.
To day Feb: 26th 2008,at about 1;12 pm I went to Glenmont NY store # 3583 ,ID # 0605714 password 4962, bought few items and it went smooth.
My second work was to return two out of three shirts which I purchased fron another store at Crossgate commons Albany.
I went to the Customer Service where I noticed all the three ladies (having no name tags on them)were busy chat iitially the lady completely ignored me and the other customer and aftr sometimes asked me the reason to come..I told her thet I want to return 2 shirts....She refused plainly and said that I have to go to the same store from where I bought the shirts because erroneously the cashier there twice scanned one shirt..
Itold her that I donot want to go another 20 miles in falling snow and she should call someone responsible. Well after reluctance one of the great ladies went a brought another lady...similsr looking like them..told her in advance and she denied my request....
Before going out dejected and depressed I went towards the stationery secrion..and saw one there..I narrated the whole wtory and though she was not involved in my episode,she called on fone and told me that Mr George the Manager is busy however madam Bonnie Asst Ngr will listen to me...I went again and came to know Bonnie was on lunch...
Luckily I saw one young lady with asst managers tag name Jeanne.I told her the whole story and she settled my problem there and then..I WISH THERE ARE MORE JEANNES IN WALMART..
i suggest that Jeane be conveyed my good comments and the ladies on duty at Customer service be reprimanded severely who are not sincere to the benefits of their employer nor seemed loyal.
Saleem

patsy shores

March 3, 2008 10:01 PM

i like being able to get everything in one store.but i think you should do more random drug testing after they are hired without advance worning.and more sever punishment when you catch thrm.

WILLIE THORNTON

March 4, 2008 1:25 AM

I have had bad treatment at one store while haveing a nice exsperence at another walmart store.I see that management in each store makes the deffernce.the older people care more for people and their JOB.

LEMUEL SNIDER

March 5, 2008 4:55 PM

NO LUCK ON FINDING SURVEY WEBSITE. STORE 5326 ID 6665870 PASSWORD 6258

karen widener

March 6, 2008 2:01 PM

march 6 2008
cant find survey. what gives?

Betty

March 8, 2008 7:51 PM

I had no problem finding survey, or filling it out. (it was 1st time doing so). Thanks to person who said put in address at top of screen instead of search eng. Found this sight by accident. As to coments made, Wal-Mart has seriose problems. But for complaints to be effective they need to go to Bentonville AK. We all choose to continue to pour our hard earned $'s into WM to keep it thriving. Our convienence outways our disgust w/ Quality of serv., price, dissatisfaction , ect. as long as we are willing to continue to support WM they will continue to take our $, w/ little to no change in there actions. Personal note: to warn all consumers, new WM Visa gift cards- big rip off... say they can be used most anywhere, when in fact are often declined & unusable on enternet. Only place you can use with little problem is WAL-MART! Any surprise?

Paula Valley

March 17, 2008 8:24 AM

I have put in http://www.survey.walmart.com and all I get is this comment page. What am I doing wrong?

Valeska Smith

March 20, 2008 10:23 AM

Yesterday I went to buy 2 turkey breasts on your sale till the end of March, price $1.51 a lb. There was only 5 Butterball breasts there and none under the sign $1.51. So I checked with the worker there and was told none left.Well the sale was not half over, and I had planned on buying 2 for Easter.She said to buy 2 butterball. which was $1.84 a lb.I said will you let me Buy them at #1.51 as advertised?

PISSED OFF

March 25, 2008 7:32 PM

The walmart that I go past everyday to get into work and then home from work, a brand new Walmart. Leaves a lot to be deired. SLOW service, their people don't seem to know anything, and every time I go up to the cash register to check out, 9 out of 10 times there is something that makes the register not work properly. Now with what they are saying with my recipt - go site and take a suvey- that's a joke too!
Now NOT only does Walmart NOT carry many items that are made in the USA but they also don't carry through with what they tell you on the reciept.
That's a Great American Company! I hope all my kids take note of what they are doing, It's a good lesson in what not to do!!

JOHN JETER

March 27, 2008 4:04 PM

I also tryed to find the survey what a joke. I had some tire work done on MAR. 27 2008 on the west side of Hamilton Ohio. I purchase 8 valve stims for rim and only received 6 and show the person in charge .he did not make changes, so for $ 3.50 wal mart lost a sale later on that would have purchase four sets of tires. SO WHO WAS THE BIGGEST LOOSER ? HA HA IT WAS'NT ME

confused?

March 27, 2008 8:43 PM

3-27-08 just got back from Wal-Mart a short time ago, tried to find the survey site, ended up Businessweek? there was no place to put the store #, nor to put in the I.D. #, or the password? If I could have found it I would have said my visit to the Wal-Mart here in Marietta,Ohio was very satisfying to me. Thank you Judith Hodge

confused?

March 27, 2008 8:44 PM

3-27-08 just got back from Wal-Mart a short time ago, tried to find the survey site, ended up Businessweek? there was no place to put the store #, nor to put in the I.D. #, or the password? If I could have found it I would have said my visit to the Wal-Mart here in Marietta,Ohio was very satisfying to me. Thank you Judith Hodge Store# 2078, I.D.# is:3661624 and the password was:4033

marg koerner

April 1, 2008 2:19 PM

3/30/08 went shopping at wal-mart for our granddaughter birthday gift. While looking at the bill: complete a survey about today's store visit. No web site it Goes to something else. ended up going to the business week too. no place for store #3631. ID #1629021. password 4065. What is going on? so pass it on.

Barbara

April 16, 2008 7:42 AM

4/16/08
Lately I am disappointed with walmart.
I tried to enter survey.walmart and like many others comments I have read
I can't seem to find the right place to enter my survey numbers.
I think you should take better care of customers AND ASSOCIATES I hear alot
of disappointmentand complaining. You cut hours so the customer get lousy service. I worked for Walmart at one time and I wouldn't go back if you tripled the pay I was getting. If there was another store in Naugatuck I would go there!!!!!!!!!!!!!!!!!!!!but alas.

mary davis

April 27, 2008 4:17 PM

no survay to be found, i shop walmart just about everyday, one in randleman, nc. the newest one in high point, nc. the sewing shop in high point has been discounitous, i have to go to store #2704. which they tell me that they are losing their fabric dept. why? people still sew! can't say keep up the good work. mary davis

Pat Berger

May 5, 2008 6:12 PM

Go to Yahoo page. Type inhttp://www.survey.walnart.com. Click on the one that says walmart survey $1000. then follow directions. Walmart is not as good as it could be about carrying products that the coupons are good for.They will give you a price check, for instance, if you find a product cheaper somewhere else, they will give the product to you for that price, but the catch is when they know the other store is selling it cheaper, they don't stock that product til the other store sells it higher.I don't know if this is true or not, but I always think when the other stores sell a product cheaper, Walmart takes it off the shelf til the sale is over at the other store.

Judith Wallen

June 17, 2008 7:22 AM

I cannot believe how many times I have had to take things back because they were defective.

Less then 2 years ago I bought a digital camera it came with everthing, now I go back and cannot get the ink jets or paper. I do alot of pictures, and they did not have anything. I ended up going to staples they did not have it either. I finally had to order it from Kodak and is costing me to ship it here.

People do not have gas money to go to the Claremont store, at the price of gas. I found we can order it from your on-line store and have to wait for it to come in then travel to Wallmart to pick it up.

Most of the people that go to Wallmart, are not well off thats why they go, I'm saying no choice, as things get tougher you will see less coming. They willbe making other sacrifices. Judy Wallen

P.s. I feel you should send me a complimentary supply of ink and paper my camera is a ditgital 933c

B E Weber

June 30, 2008 10:23 AM

Tried several different links to find the www.survey.walmart.com to enter the online ID no., etc. for $1000 gift card and could finid nothing.We really like the new Superstore in Comstock Park,MI; however, would have liked the yarn and sewing dept. available in the old store. We are also unable to find the Cherry Coke Zero, which is the only soda my diabetic husband drinks.

JONI D

July 2, 2008 11:40 AM

I HAVE SENT YOUR COMPANY COMMENTS AND SUGGESTIONS SOOO VERY MANY TIMES..I HAVE NEVER, NOT ONCE, EVEN RECEIVED A RESPONSE. IS ANYONE READING ANY OF THESE?
I CANNOT FIND THE SURVEY,(FOR THE NEW SURVEY). I WENT TO EVERY WALMART SITE ON MY PC.
I DID HOWEVER, ENTER THE OTHER SURVEY OVER 30 TIMES( I KNOW BECAUSE I KEPT COUNT)AND DIDN'T WIN. I HAVE ONLY KNOWN OF ONE PERSON WHO ACTUALLY GOT A GIFT CARD AND HER MOTHER IS AN ASST.MANAGER AT A WALMART STORE. IS THIS CONTEST, OR SURVEY DEAL A 'SHAM'?
NOT ONLY THE SURVEY BEING IMPOSSIBLE TO FIND, AND A WASTE OF VALUABLE TIME, I'M QUITE SURE, THE ONLY GIFT CARD RECEIVERS ARE EITHER STORE EMPLOYEES OR THEIR FAMILIES-KEEP IT ALL IN THE FAMILY?
EVERYONE, WATCH THE HBO SPECIAL AND DECIDE FOR YOURSELF. I AM QUITE ASHAMED TO ADMIT THAT I SAW THE DOCUMENTARY AND STILL SHOP THERE..
IF ANYONE READS THIS(FROM WALMART)-TAKE A FEW MINUTES AND LET ME KNOW..I'M REALLY CURIOUS.

JONI

July 2, 2008 11:50 AM

I AM STILL WAITHING FOR MY $1000 GIFT CARD FROMTHE 1ST SURVEY..I ENTERED OVER 30TIMES..IN FACT, I PUT UP WITH RUDE CASHIERS AND OTHER STORE EMPLOYEES(THE CASHIERS WIN FOR THE RUDEST) AMOUNG OTHER THINGS, JUST TO GIVE YOU MY MONEY-MY HARD EARNED MONEY, WHICH I DON'T HAVE MUCH OF..
NOW, I'M WAITING FOR MY GIFT CARD. SEND IT WHENEVER YOU WANT BUT, THE SOONER THE BETTER!!THERE'S ALOT OF THINGS I NEED!!

JONI D

July 2, 2008 11:51 AM

I HAVE SENT YOUR COMPANY COMMENTS AND SUGGESTIONS SOOO VERY MANY TIMES..I HAVE NEVER, NOT ONCE, EVEN RECEIVED A RESPONSE. IS ANYONE READING ANY OF THESE?
I CANNOT FIND THE SURVEY,(FOR THE NEW SURVEY). I WENT TO EVERY WALMART SITE ON MY PC.
I DID HOWEVER, ENTER THE OTHER SURVEY OVER 30 TIMES( I KNOW BECAUSE I KEPT COUNT)AND DIDN'T WIN. I HAVE ONLY KNOWN OF ONE PERSON WHO ACTUALLY GOT A GIFT CARD AND HER MOTHER IS AN ASST.MANAGER AT A WALMART STORE. IS THIS CONTEST, OR SURVEY DEAL A 'SHAM'?
NOT ONLY THE SURVEY BEING IMPOSSIBLE TO FIND, AND A WASTE OF VALUABLE TIME, I'M QUITE SURE, THE ONLY GIFT CARD RECEIVERS ARE EITHER STORE EMPLOYEES OR THEIR FAMILIES-KEEP IT ALL IN THE FAMILY?
EVERYONE, WATCH THE HBO SPECIAL AND DECIDE FOR YOURSELF. I AM QUITE ASHAMED TO ADMIT THAT I SAW THE DOCUMENTARY AND STILL SHOP THERE..
IF ANYONE READS THIS(FROM WALMART)-TAKE A FEW MINUTES AND LET ME KNOW..I'M REALLY CURIOUS.

Alice Barton

July 20, 2008 11:13 AM

I was trying to take the survey, but it is nowhere to be found, all I come up with is a bunch of crap that I do not need. I had taken a survey in Jan or Feb and was e-mailed last month that I had won but never got anything, so this time I am writing to you , little good that will do, this is the ID.#
3fvpbnnxH2Nr, I personally think that all wal-mart asso. should be trained to do a better job on customer service.

shirley

July 21, 2008 8:19 AM

give us back the old walmarts. i stood in the hot sun for 30 min. waiting on someone to load my topsoil. no one was at the reg, in the garden dept. they all walk around like floor walkers, cant find no emp. to wait on yu. and your survey is a hoax. cannot get to the page. store #0098 manager jose hurst

Coy Lynn

July 21, 2008 5:19 PM

I use the Gun Barrel City, Tex. location. I have found it to be poorly stocked most of the time. Today my wife only found a few of the produce items she was looking for, thus I had to go to Brookshires to complete our shopping. Next time we'll just go to Brookshires and save a trip. This isn't the first time this has happened.

B.WigginsWhere is the Survet

July 25, 2008 12:24 AM

Where is the survey?

Ed Bullock

July 29, 2008 3:53 PM

We visit the WalMart in Omaha just off of Military Ave by Irvington, managed by Jamie Thompson. We go for one particular reason ... sewing materials, the patterned cloth ... as my wife & I quilt etc. We were informed today that WalMart in this store and probably in the Omaha area is going to do away with this department. If this done, we will have no real regular reason to shop at WalMart ... as we go for material ... everything else we purchase there is incidental to shopping for material to make quilts out of.

TARGET and BAKER's is miles closer and sells everything else we need.

monica marshall

August 17, 2008 2:58 PM

I used to think that Walmart was the best,not any more.I was there last evening in Richland Center,Wis.,and I needed some fleece material that was new,(camoflauge with frogs on it).I rang the bell three times,until finally some one paged the person to go to the fabric department. Still I waited.10 minutes later,a man came around just as I was about to leave.Said someone would be there soon. I put the material on the table and said,You just lost a sale.I was going to buy 4 yards @ 7.47 a yard. Then I was going around the corner and he told the person from the fabric department,the person changed their mind. I told them both,I got tired of waiting, a total of 15 minutes. Then I went over to the juice section and needed the Walmart brand o Fruit punch flavor of powder mix.There was none on the self,a lady was stocking all the other kinds,I asked it they had the kind I wanted. The answer was,"I guess not." Didn't offer to go and see if there was any more in the back.Then I went to bird food section.I needed powder for my hummingbird feeder. I was there 3 weeks ago,they said they would have it the next week.Well,they still don't have it.I asked the man in that section,He said they would have to "order" it and it would be here next week. Is "next week" like tommorow,It never comes? Then I went to check out,there were about 7 customers waiting,and only ONE check out person.There were WALMART people standing around,but do you suppose one of them would get off there dead butts and help check out? NOPE. I used to think this Walmart store was the best,well I'm not going back there. I find that the fruits and vegetables and eggs and yogurt and ALOT of groceries are cheaper right at our SMALL grocery store in Hillsboro,Wis.I thought Walmart was supposed to buy in bigger lots,so they could give the customer a good deal,and make us want to come back.I figure Sam must be rolling over in his grave.The ID#: I got was 3fvwsBT7byqf. I really think you ought the do some thinking on how you run yourbusiness.Where I work people, also share my feelings. The quality of clothes and products are substandard from what they used to be,and what happened to made in the USA? That was something to be proud of. Let's start hepling the people right here in our own country,then worry about the people elsewhere. Target,Shopko,and K Mart are looking pretty inviting about now. I see from all the other comments I have been reading,that I'm not alone in my thinking. I'd like to see some positive comments and changeovers done,before the stocks start selling out from under the Walmart franchises.

Garry A.

August 21, 2008 2:32 PM

AUGUST 21 2008 It took me three trips to the Walmart store in Three Rivers MI to purchase 5.5 LBS of ground beef at the price I was supposed to pay. The Asst.manager needed to be contacted before I could receive all the refunds and discounts I had coming to me! The associates at the service desk just wanted to argue with me! WAKE-UP Wal mart, get your product pricing and computer scanners working together. And please teach your service desk associates not to argue with the customer but simply call the manager or other authority to resolve a complaint.

dorene bird

August 27, 2008 8:43 PM

i love walmart its my favorite store.

roseann

September 1, 2008 5:56 AM

I have look for this survey and could not find it, when you go on line to the Wal-Mart website to have to get reidrected nurmous time before you can find a place to log a complant. I went to Wal-Mart on 8-31-08 and was served by the most rude cashier in the 10 yhears I have been going to this store. Someone needs to give this girl some customer service training Store # 1921 OP # 00004548.

KEN PHILLIPS

September 1, 2008 9:31 AM

CUSTOMERS HAD BETTER START CHECKING THEIR RECEIPTS BEFORE THEY LEAVE THE STORE. IF YOU PURCHASE TWO ITEMS THEY WILL CHARGE YOU FOR THREE. IF YOU CATCH IT AT REGISTER THE CLERK CAN'T CORRECT IT, EVEN THOUGH THEY MADE THE MISTAKE YOU HAVE TO GO AND STAND IN LINE AT SERVICE DESK TO CORRECT IT. THEY DISCIPLINE THE CUSTOMER FOR CLERKS THE MISTAKE. (SORRY WAY TO DO BUSINESS)

cindy woods

September 1, 2008 12:59 PM

I live just 4 or 5 blocks from walmart and I have known a lot of people who have worked at this one and if it wasn't for the fact that there are so few jobs in our area most people would not work there. We always spend more time waiting in line to check out than what we spent shopping for all of the things we need. The prices on a few things are cheaper than the regular grocery store and it is in a convenient area especially for us but I would still rather go across town to buy most of my things. They seen to be training most of the people at this one on how to be rude to the customers or not training them at all for they do not know where most things are even in their own department. I used to love to shop at walmart but over the past few years they have gotten very bad. I also have shopped at other walmarts from arkansas to california and found them all laking in good customer service. Sam Walton would be ashamed of the way things have gone in his stores.

Renae Houston

September 11, 2008 11:24 AM

I can't find the survey eighther. But I will say I know a couple of people at the wal-mart I shop and the rest are trying to look busy and won't help. I took a tire into get it fixed, one I abought at wal-mart it was taken out of my trunk and when I got home it was not in my car. I had to drive back 18 miles to Blytheville Ar. and was told after they took it out of my trunk that I had to tell them to put it back. I never had to tell the ones at Kennett, Mo. to put it back after they took it out they just did it. I don't like the one or the employees there they are rude.

debraconner

September 30, 2008 5:49 PM

the washroom in the store that i shop at is terrible,the toilets are filty and the hands sinks stuff with paper towels .it stinks and the manergers dont care they said they were going to get to it and nerver did .it is rediculous that we all spends all kinds of money and have to put up with that type of mangement.chicago ill,ctry clubhills

Betty Crady

October 1, 2008 8:46 PM

As a clothing maker and quilter I find it APPALLING that Walmart has chosen to not carry Fabrics in the stores anylonger!!
FIRST you got rid of the layaway... BIG mistake for middle to poor class AMERICANS... especially in this day and time! And then those of us that like to save money and make our own clothing and household items are now also CUT OUT from having a place to shop for reasonably priced materials... This has led me to decide to open a fabric shop of my own so that I can REAP some benefit from your poor decisions in my area!

OK WALMART EXECS.... YOU ARE NOT ... MACY'S.... STOP TRYING TO BE and bring it back to what SAM WALTON ORIGINALLY had in mind... A PLACE for the REGULAR American to shop and save!!

George Hamm

October 4, 2008 6:29 AM

Having been a customer of Wal-Mart's for several years, I am most pleased most of the times with the available items. I do not like when items are allowed to run out without replacing them in a timely manner. It is most dfficult many times to locate a specific item because it has been shifted to another location. I do wish with all of the publication about the problems concerning items, etc. from China that Wal-Mart would immediately stop stocking items from that country. I am very concerned about the health and welfare of the American people's health, etc.

Coco

October 11, 2008 7:38 PM

find their surveys at survey.walmart.com

Curt Jackson

October 20, 2008 1:53 PM

The Ville Platte,LA store is a joke, prices posted are not there at the pay station. Does not have much of anything, boxes on the selves are holing the products.

ed marcuson

October 25, 2008 10:22 AM

oh! no problem getting to the survey. clear directions on the receipt. say's to issue a id# online. takes you to the same survey that they send you through the internet. i simply opted out when i saw that it was issued by a private company. you need to agree to being contacted by several groups wanting to sale you anything from bla bla to health care...yes sir, give us everything we need to know about you except the keys to your house. i never thought it would happen but the truth is is that over the last year i have gone to the local food store more than to my "very much missed", Sam's place. "goodbye yellow brick road".

Bonehead

October 30, 2008 12:56 AM

It seeems as if the "survey" is but a scam; I tried as well but am abandoning the whole thing. The Wal-Mart in Wenatchee gets a lot of my business, but a lot less since they stopped carrying plastic scale model car kits and supplies. I am an avid model builder and they were the last place in town to obtain Kits and paint. So I guess I will find a new hobby! And avoid the surveys.

Chester Witherspoon

October 30, 2008 1:09 PM

My visit at the West Memphis store was fine. but to find the right servey is very time consuming and who wants to go through all the trying to figer out which one is the right one.
Ihope this is worth my time.

Mrs.J

November 7, 2008 9:34 PM

I really don't understand why so many people are downing walmart .It is a great place to shop, and i will remain a loyal shopper and so will many of you that has so much to say. you will not find better prices on goods than walmart has.

dorothy congdon

November 22, 2008 4:47 PM

A very helpful young man in the electronics dept. asked me to fill out your (survey.walmart.com) so I dedcided do it for HIM. Myself and others who tried to find the survey on that website COULD NOT FIND IT!! You must know that by now. Why waste people's time!!! You look and see if you can find it. PLEASE RESPOND!!!

Charlotte Murphy

November 25, 2008 3:53 AM

Well, all I can say is Walmart in LaFayette, Ga. ruined my life and almost caused me to have another heart attack. My sons wife worked there for remodeling on third shift, and she met a
guy there and they began an affair. She
left my son and their two children for
this man, whom she now lives with. All this took place within a month. I feel
that Walmart should have some kind of
rules about employees dating and having
sex in the parking lot of their store.
These people have ruined my son's life,
not to mention the kids. Walmart should
have strict rules against their workers
making out in the parking lot instead of working, especially on night shift.
I think it's a disgrace and I no longer
go to Walmart. I shop at ShopRite and
Freds in LaFayette now. I want no part
of this immoral and corrupt store known
as Walmart, sin center of the South.

Charlotte A. Murphy

devonye tucker

November 29, 2008 9:21 AM

I visited a wal mart on Black friday. I checked on in the electronics. I looked at my receipt and told the lady she had made a mistake. She told me I had to go to Front desk. I told the lady at the front about the 2 tapes and I wanted my money. I had to show her all of my stuff in the sacks, 500$ worth. I did not have the tape she charged me $49.94 for. She said the lady at the back must have keep it. I told her why, she did not pay for it. I ask for a manager and got nothing. The lady gave my money back without the tape. My question, where is the tape, in her pocket and are they working together. You better all look at your receipts.
Devonye Tucker
receipt number4268 5976 2680 6345 4172 7

John H. Walden Jr.

December 10, 2008 12:47 AM

This is another way of being a sorry A--FORTUNE 500 Co. again like the microsoft hoakes that got all your contacts and their contacts and promised that they were going to pay for everyone that you e-mailed and everyone they mailed that was a crock of s--t just like this!!!! When you find a address that really works then maybe we can get the chance to win part of our hard earned $'s back crookes!! Just don't get your hopes to high .They didn"t mind rasing prices when we all were hurt back about 3 mths. ago you big co. better remember who made you what you are today don't be the next to price your butts out of a job!!!! Everybody feel free to stand up 4 what is right, we're only free if we watch out for ourselves!!!!

allen kramer

December 20, 2008 7:17 PM

I do not trade at Walmart. When a company becomes billioners. and there employees are at the bottom of the list.being a bilionare does not help the economy it is the buying power of the working people

betty german

December 22, 2008 12:11 PM

you keep telling i won $1000 gift but tryed to recive it and cant what a rip off that is why i shop kmart

Ken

January 7, 2009 3:57 PM

I found the survey ok but it did not take me long to realize it is just a gimmick to attempt to get in you pocket. I think walmart is making a h
uge mistake allowing some other company to use their name.

Bitsey

January 13, 2009 5:14 PM

First the people that say they get more groceries at Kroger,you are lucky!! The store here charges twice as much as Walmart.While the Walmart here lacks some choices of merchandise , the workers are really nice.I had a spell and almost passed out one day there and I had at least 4 of them helping me, they were all really nice and stayed with me until my daughter came for me. On the other hand- I applied for a job there and was told to come to work but when I did I was told that the person that hired me was not authorized to do so.I have applied there 3 times and I have a 20 year background of managing stores and could not get hired. I can't wait for the new Target to open here.I HOPE MY SPELLING IS OKAY AS I HAVE NOTICED THAT A LOT OF PEOPLE DO NOT KNOW HOW TO SPELL!!!!

Ed Harper

January 14, 2009 8:51 PM

Me and my wife went to walmart the other nite. we was out of coffee and creamer.before we left i remebered my wipper fluid was empty and we needed a new wipper blade for our car. i went to the auto section and there was no one around so i noticed a little comuuter machine and i looked up my car and the wipper blade size verry easley.i was surprized how easy it was! we went back to the electronics department and looked at battries for my recorder and i was aproched by a employ and he ask if we was finding every thing we needed ok? i said yes but i cant rember the battrie size.i rembered i bought it there.he helped me find the recorder and the size of battries.also he answered our questions about a memory card.all the time he was helping us coworkers kept calling his name wanting him to do somthing elese. we was very happy with his answer to them.his answer was im bussy.he was verry nice to us and took time to help us.as we were leaving i noticed the ones that were calling his name was not doing nothing but killing time.i think wall mart is a very helpful storeand i have price shoped and found wallmart prices cheaper than other stores for the verry same items !thanks walmart!ID#:799xk2gqqbm

Kristie Helm

January 18, 2009 10:29 AM

I went to walmart in ElReno Oklahoma on 01/17/09 and I got this servey attached to my reciept that said I could recieve a 1000 gift card if I completed a servey about my store visit.I went to what I thought would let me inter the id# that was on the reciept and to say how my visit was.It was a skam to get me subscribe to there advertisers Im so mad at walmart and I will be calling them today and I will never go into that dump again!!!!

CLARA COOK

January 20, 2009 6:33 PM

OVER CHARGED AGAIN THIS IS ABOUT THE 5TH TIME WITH A YEAR THE SIGN SAID 67 CENTS FOR A CAN OF CHILIE BEANS AT HOME I LOOKED AT MY SALES SLIP ONE CAN THEY CHARED .74 THE OTHER CAN .88 PLEASE LOOK IN TO THIS MUSKEGON STORE ON SHERMAN

Richard Prochnow

February 1, 2009 5:54 PM

What a ripp tryed finding wal-marts store survey everything but/ I always buy sams 12 pack cola it used to cost 1.98 now it's 2.58---thats .60 cents so instead of getting 10 packs I just got 4 raise the price that much I just buy less THEY LOOSE

Gail Applin

March 11, 2009 3:42 PM

The selves in the wal-mart on rankin highway and I20 in midland, Texas have not been stocked in the last month. And they never have enough cashers.3/11/09

John

March 19, 2009 12:48 AM

I tried to find the survey but found nothing but advertisements. I thought i was doing something wrong, but now see that there seems to be some kind of bulls*** going on. WalMart must be thinking of nothing but more ways to put cash in their pockets when they turn into shills!!! Shame on WalMart for this shameful treatment of customers.

Veronica

May 1, 2009 1:47 PM

I want to voice my experience of racial injustice that happened to me at the Wal-Mart Store # 1196 in New Roads, Louisiana on Tuesday April 28, 2009.

At about 2:20 pm, in the afternoon, I put in 4 prescriptions and was told by one of the clerks (I prefer not to give her name at this time) that my order would be ready in about 30 minutes, I don't understand why it takes so long, or maybe I do, because there are about 7 people working behind the counter. I proceeded to walk around and shop for those thirty minutes or more.

I suffer with a condition called peripheral neurophy, which causes extreme pain in my feet, legs and hands. So after about 40 minutes (about 3:15 p.m.) I could not stand walking any more so I went back to the pharmacy and took a seat on the bench in front of the pick-up window next to an elderly lady and told her how bad my feet hurt.

The reason why I sat down was because there was a lady already at the pick-up counter picking up medicine for two people and there seemed to be some confusion about the number of prescriptions and the amount to be paid for each person... This had been going on for about 10 minutes. Then another clerk started calling people to the consultation window to pick up prescriptions and so people who were there waiting started to proceed to that window; there was a man ahead and then the lady sitting next to me on the bench went next only to be told after waiting 30 minutes or more that they were out of her medicine. When she left the window I went up next, at that same time a lady was coming up the isle with a basket and the clerk at the consultation window rudely told me that I had cut the line and had to go to the back of the line which would have been behind the lady coming up the isle with the basket. I asked her why and she said because it was store policy that you had to be standing in order to be served. I became very upset with that and asked her to show me that store policy in written form. The reason why I was upset was because on many previous occasions I had witnessed people sitting on the bench and being called up to get their medications when other people were waiting.

Well you know she couldn't show me that policy. I stated that that was very stupid for her to say something like that and the lady with the basket asked if I was calling her stupid and I responded if the hat fits wear it.

Well by that time several people had arrived and I took my position at the back of the line to not make the scene I could have because of the injustice I felt at that moment. I got my prescriptions or shall I say some of them. There is poor inventory kept here because if you sell insulin flex-pens and you don't have the needles needed to administer the insulin makes no sense to me. But I guess they consider ME stupid.

I went home and got my camera to take pictures of the front desk to prove that there was no kind of policy stated on procedure for pick-up. There was a lot of laughing and snickering behind the counter at my action. I don't know what the store policy is for employees in their treatment of customers, but I am requesting that you e-mail me those policies. I can also e-mail you the pictures of the front of the counter, but I know you know that there are no such policies in written form.

I look forward to hearing from you about this injustice. I would hate to communicate this to all of my family and friends, neighbors and acquaintances, etc.

carol tarbill

June 12, 2009 5:09 PM

I shopped my walmart today.I tried servey walmart.com. and could not get it. Does such a sight exist? If not some one should tell not to put it on their receipts.I still have my receipt from today. Thany you.

Phyllis

June 23, 2009 6:38 PM

I too had a survey ; but could not find where to take it online . Is this a fraud. I go to Walmart quite often because there is no place else to go since they took over our town but I am not happy about it either . They run other stores out of business and we don't have a choice anymore.Also there are a lot of things I can not find there. have to drive 50 miles to find a decent shopping experience. MyKey # was 79C,KK8CZL0 DON'T KNOW WHERE THE STORE # IS LOCATED.

Jo Phlieger

July 3, 2009 12:48 PM

I am another one who can't find the survey site but that isn't important. I only wanted to ask why, in a 24 hr store, does Wal-Marts management feel the need to have the restrooms cleaned, & therefore unusable, during the busiest time of the day, the middle of the afternoon? Our store in Hays, Ks. is clean and the employees are polite & helpful but I too have been wondering why it suddenly is now costing about 10% more to go thru the check-out than it did a couple of months ago. I think we should all start keeping a closer check on those totals & COMPLAIN!!

clarence

July 13, 2009 5:37 PM

if your not going to give the site for your surver dont advertise on your walmart receit.

Elaine Vaughn

July 19, 2009 12:02 AM

July 18 2009 10:52pm Walmart surveys are just another way they try to make you think yhey are a great store and want to help people out they helped me out ok right back to the dollar stores and Brookshires grocery store for most of my shopping the survey is a big joke

Elaine Vaughn

July 19, 2009 12:09 AM

July 18 2009 11:06pm you should not have to go through all of that stuff just to enter a survey to win something to give peoplr a chance to win you would think they would want people to win for better advertizment big joke

riley marshall brashier

July 20, 2009 10:49 AM

wall-mart has lost my business because of there stance on imports from china and other asians countrys. Wall-mart when mr. Walton was alive America first and American products. There is a major disapointment in the stance on Carbon Tax and Obama national medical plan that is being pushed of on the American tax payers. My opinion is Wall-Mart and other large companys are trying to profit off this program at tax payers expence. I hope you and other copanys such as


GE discontinue the support. I have supported Wall-Mart on a average of $300.00 plus a week which I and family an friends discontinue. Thanks Riley

rachel blevins

August 1, 2009 12:38 PM

i too have tried to find the servey with no luck. every one is saying something about it and not doing anything about it. if nothing is done about it then walmart will do nothing. i love goin to walmart they sell amost anything, but when there is only 3 checkouts open then i just leave without what i wanted and go elswhere. the best part of my walmart in wf tx is the portrait studio. they have always been great.

anita luper

August 21, 2009 11:42 AM

anita luper ; august 19 /09 ,10.30am i dont care aboutthe stupit 1000.00 card .but i went to walmart to buy watch batteries. the lady behind the counter was so rude.she snached my watch out of my hand.saying we dont put batteries in watches that dont come from walmart. which all 5 watches came from there. i didnt ask her to put the batteries in. i just wanted top buy them. i was going to put them in myself.the lady embarrised me in front of other customers.iwas so angry i told my friend i would take my bussiness to target from now on. buy my batteries elsewhere. not avery good way to start the day ofshopping for school. so i left.

Carol

August 31, 2009 8:25 PM

Where do I get a survay to win some money? Let me know.I do alot of shopping at your store in my area.

fran hooper

September 29, 2009 6:06 PM

please call me and explain why the store in tupelo,MS will not honor the advertised price on sale!!!!!! (02568) please I need to know !thanks. store 0258

Post a comment

 

About

News, opinions, inflammatory meanderings and occasional ravings about the world of advertising, marketing and media. By marketing editor Burt Helm, Innovation Editor Helen Walters, and senior correspondent Michael Arndt.

BW Mall - Sponsored Links

Buy a link now!