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Spam from spammer claims spam works

Posted by: Stephen Baker on December 04

And I guess spam does work, at least at one level, if it pays off in this blog post.

I just got an e-mail from Endai Worldwide, an online marketing company that carries out ad and e-mail campaigns. They’ve done a survey that indicates that half of us have made a purchase in the year “as a result of opening a marketing email solicitation” (what many of us would call “spam”).

What’s more: “Over 50% of respondents said they couldn’t resist and check their junk mail folders on a daily basis and 16% admitted to making a purchase from messages found in their spam folders.”

I find parts of this hard to swallow. For instance: the company reports sending out 7,500 email surveys and receiving a 90% response rate. That’s a better response than I get from my family and close friends…


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Reader Comments

Jon Garfunkel

December 5, 2007 09:12 AM

Betsy Schiffman took the bait as well, but she checked some of their facts.

It appears that Endai is a legitimate company with legitimate customers (such as CitiBank). The BusinessWeek reader wonders-- perhaps they profit a little bit from unscrupulous customers, perhaps they look the other way... but at what point can you start calling them a spammer?

Randy Stewart

December 5, 2007 05:28 PM

Sadly, given how little it costs to send out millions of spam messages only a small percentage of messages need a response to make that message effective.

If you send out 10,000,000 emails to people and get a response rate of only .01% , you’ve still gotten 1000 people to respond to you.

However, sending that many untargeted messages breeds bad will, generates a burden on both people and the Internet infrastructure and creates headaches all around.

That said, I seriously doubt that a true “spammer” is getting a 90% response rate.

I work for Boxbe, a company that treats your email like a social network or instant messaging. Boxbe offers email by invitation, in other words, only people who have been invited can reach my email address.

Endai’s messages would only get through to a Boxbe users if they are being sent by a human being that takes a test or (because they are a marketer) pay a fee to the recipient.

If you have any questions about Boxbe, feel free to email me at randy@boxbe.com.

Cheers,
Randy Stewart
Boxbe Product Manager

Rob Vargas

June 24, 2009 10:38 AM

It's interesting to me that one of the responses to a blog post about the efficacy of spam is... well... spam. Unsolicited commercial advertising about how to block unsolicited commercial advertising.

There's a bigger message in that irony. I shan't spell it out. But I wonder if that "service" understands what it is doing to its own reputation with a tactic like that.

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In Blogspotting Senior Writer Stephen Baker and Associate Editor Heather Green take a look at how cutting-edge technologies are changing business and society. Whether its blogs or wikis, data crunching or data targeting, technology’s advances are reshaping the world that we live in.

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