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Could Yahoo's spam filter be this bad?

Posted by: Stephen Baker on September 19

I was on the road yesterday, in Washington, and trying to close a story at the same time. I had my editor send messages to my Yahoo account, which goes into my (personal) Blackberry. Today I see that Yahoo stuffed all of his mail into my spam folder. Doesn’t its machine they see that I do a lot of legitimate traffic with addresses ending in businessweek.com? Could it possibly be because my article mentions the word “spam?” and “viagra?” Could their spam filter be working on such primitive key words? (I just experimented on that, sending the same story to my Yahoo account, and it got through.)

This issue extends far beyond spam. If Yahoo wants to close the gap with Google, the company must teach its machines to analyze our written words (and other data) with ever greater sophistication and precision. Am I wrong to think that a spam filter this far out of kilter signals problems in that area?

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Reader Comments

Jonathan Potts

September 20, 2007 10:23 AM

Imagine the problems such a primitive spam filter would cause for employees at Pfizer and Hormel.

steve baker

September 20, 2007 11:16 AM

Well, workers at those companies would have to start acting just like spammers, and refer to the products they sell as V1agra and sp*m.

Matthew Carter

September 24, 2007 12:01 PM

I have the same problem! I use yahoo and have moved, as you can see by my email to Gmail as they're a LOT better and I can get Gmail on my Blackberry too (as a quick applet to download). It is so frustrating when I have won BILLIONS / TRILLIONS of foreign dollars and ever Wo/MAN wants to have $&x with me and V!@gr@ is all over. It's out of control. I like you, go through and SIFT and work hard to keep up. We have a BlackList check with our corporate account that is AWESOME! Getting over a million pices of SPAM a month, we are blocking them ALL by doing a query FIRST with this Trend Micro program to decide if it's SPAM or not. Our 100+ employees have been happy. If we were on YAHOO! I am sure as an I.T. administrator, I'd be fired!

Yahoo Mail is a Disaster!

October 6, 2007 06:42 AM

Yahoo's spam filter is absolutely shocking. Not to mention how many legitimate email domains they block, meaning million of users never get the email even though they have subscribed to it!

I am maintaining a newsletter list with thousands members, and Yahoo keeps blocking our emails. We therefore have had to urge all members using Yahoo to change to e.g. Hotmail or Gmail that both work perfectly fine.

Beatdemon

July 8, 2008 01:54 AM

I'm commenting nearly a year later and wish I could report that Yahoo! has cleaned up their act. We are exclusively an online business, so you can imagine how precious email is to us. It's the only way we can send download links to our customers and communicate with them. Every other email service works great, but we have a lot of customers with Yahoo! accounts.

Recently we were blocked by Yahoo! because someone reported one of our email newsletters (that they opted in to) as SPAM. That's all it took! After complaining to Yahoo! they removed the block, but it took almost 3 weeks. We proved to them that we are not SPAMMing anyone by taking nearly an hour to fill out their online form.

Then, only a month after the ban was lifted we've gotten banned again. I've sent numerous email messages to mail-abuse-bulk@cc.yahoo-inc.com to no avail. Our customers are not getting the download links that they purchased and we've had to put a ban on Yahoo! email addresses to try to prevent any new users from experiencing this frustration. It's absolutely ridiculous!

Rick

October 14, 2008 01:27 PM

Far worse than you imagine.

Yahoo! sends EVERY email that has a link in it to the spam folder. My business has been suffering because people are po'd that I'm not replying to them. Got online with support person from Yahoo today, he sent me an email and I replied and it went into his spam folder.

Why?

Because I have a signature that includes my web site! A link! SPAM!

They consider ANY link, even if replying directly to an email from a Yahoo user, as spam. They consider any graphic spam.

Dump them already.

Richard Yonash

October 24, 2008 03:15 PM

My company has been spending over $1000/week in pay per click advertising with Yahoo. Last week they began rejecting our responses to customer's online orders. (No, not just flagging them as Spam but REJECTING them)

Yahoo claims that we have been flagged as a spammer, and there is nothing they can do about it. No proof given, no justification, no appeal.

So... my ad budget with Google just got bigger!

Jim

January 12, 2009 10:34 AM

Yeah, it really is that bad. I noticed that all our emails from our company mail server goes straight into yahoo's spam boxes. It doesn't matter how many times I told yahoo email that "this is not spam", it keeps doing it. Luckily, so far not too many of our customers use yahoo.

Brett

February 9, 2009 11:20 AM

I run a website for Australian football and I did a very occasional check that new users were registering okay. So I got my partner to register, and she waited for the password email. And waited. And waited. 3 days later - I guess it isn't happening. Nothing in Inbox nor Spam nor Trash.

I tried 2 accounts on different sites - 1 was fine, the other spammed it, but it was in the Spam folder. I tried 2 dummy Yahoo accounts - both failed, no sign of the email anywhere.

I thought spam was supposed to go to the spam folder! Now what do I do, warn on screen all people joining not to use Yahoo.

Ben

February 12, 2009 10:20 PM

I agree. Yahoo spam filter is nothing but a brute force filter scheme. It cannot differentiate between legitimate email and spam. Email going out of our website are automatically tagged as spam by yahoo. Since our site is free to use, some abusers use the mail system and now yahoo tags all mail from our site as spam. It must have a very primitive filter scheme and our site now tells our user to use email from live.com or aol.com or gmail or any other source so that they can receive email response to their postings on our site.

Witold

February 16, 2009 09:36 AM

I confirm. Same problems with Yahoo Mail, web.de and hotmail.

With other mail systems all works fine.
But those three mentioned are true mess.

Tigran

February 17, 2009 08:56 PM

WE HAVE THE SAME PROBLEM WITH YAHOO EMAIL ACCOUNTS. I WORK FOR PARTYREGISTRY.COM A PARTY PLANNING AND SOCIAL NETWORK WEBSITE, PARTY HOSTS INVITE THEIR GUESTS TO PARTIES VIA EMAIL AND SMS. AND THESE EMAILS ARE NOT SPAM AT ALL. I HAVE TRIED TO CONTACT YAHOO MANY TIMES, I EVEN GOT RESPONSES FULL OF ZERO RESULT. ALL OTHER EMAIL PROVIDERS RECEIVE INVITATION EMAILS FROM PARTYREGISTRY.COM.
DOES ANYONE KNOW WHAT WE COULD REALLY DO TO HAVE YAHOO FIX THIS

Patch

March 6, 2009 01:33 PM

I think the best way to fix the problem is to have Google or Microsoft buy them out, because it seems obvious that Yahoo either can't or won't fix their problems.

Hotmail used to be terrible, but Microsoft has made great strides with it - I can't believe I'm saying I LIKE something MS has done, but the new Hotmail seems to filter spam quite well. Gmail has never let any spam into my inbox, and I've been on it for almost a year now.

It's not just Yahoo's mail that's suffering - Groups and 360 are poorly maintained, Messenger is turning into bloatware quickly, and the Personals matching routines let some funny choices through, no matter what you select. Anyone else see a pattern here?

John

July 15, 2009 10:23 AM

We are experiencing the same problem. We run Campster.com, a free community site for RV and camping enthusiasts, and 75% of users with Yahoo email addresses don't get our emails. Our confirmation email has a link in it to confirm the registration so that may be what Yahoo is basing it on. It's ridiculous!

albert w loescher

August 5, 2009 12:24 PM

I am a victim of overzealous spam filtering of either Yahoo or Google. Yesterday, I sent 100 emails to senators regarding pending dangerous bills intended to kill the 2nd amendment: HR 1013 and S 909. One of the recipients advised me that my message was defined as spam. She had the courtesy to send it again via another venue. I don't which of my word or words that triggered the robot to trash what I sent. How many more were trashed into the ether dump? Who is reading our stuff--the politburo or the dacha of DC?

albert w loescher

August 14, 2009 07:43 AM

Has the WH snoop site crashed?

albert w loescher

August 15, 2009 05:27 PM

Will there be a 'General Machiavellian' auto mortgage bubble if this idiotic scheme continues? When 'clunkers' kill the the Tonka cars, will the czar clones triple insurance when they discover they are unsafe? Should this regime offer 'end of life' counseling for those who buy them? The lighter the midgets are made, the more oil they consume. Will there thus be a VAT inversely proportional with weight? Do any of the clowns understand the laws of thermodynamics and that no one has ever devised a perpetual motion machine? As we devolve toward the wooden age, will buyers of muscle driven vehicles be assessed a 'metabolic tax' for the estimate of CO2 exhaled? Only Bill Clinton will be exempt, 'cause he never inhales.

albert w loescher

August 17, 2009 11:36 AM

Memo to Rossputin re' 'snitch site':

I tried the flag site (Flag of 'The Stand'?). This is what I have concluded--whether you like it or not:

# 1
albert w. loescher says:
August 16, 2009 at 6:19 pm

Have any of you tried recently to send a message to Axelrod’s snoop site? Earlier this week, I was blocked with an error message stating ‘this page is temporarily whatever…’
I changed my screen name and they accepted my memos as of yesterday. When the word count exceeds the query box limit, I had to break it into several increments to abide that parameter. No problem. Today, the site accepts as many words as I stuff into the box now. However, after the notation is sent, the site ‘thanks me for the memo. Great, er, ah, not so fast. When I toggle the ‘resend’ button returning me to the comment box, a yellow ribbon states the ‘message was not processed’ for lack of completion of the ’subject’ box. I ALWAYS check that box. Nonetheless, I repeat it and have noted my input remains as it was before I submitted it. Ergo, this is their ploy to blockade information they choose not to read.

# 2
albert w. loescher says:
August 17, 2009 at 10:35 am

Have any of you encountered the Rorschach test before you are enabled to submit comments in Axelrod’s wacky wiki flag site? The blots are impossible to decipher. I was so frustrated for so many failures to register my plaints, I made several photos to verify that I had accurately done so. My messages were constantly rejected because I was accused for failing to translate their goofy graffiti.

Try accessing the ’site’. When the gov tires of your tirades, you will be challenged with the gauntlet of undecipherable ink blots. The scribbled ‘art work’ appears to be the product of the three benighted monkeys. In fact, the ploy smacks of the CIA caveat known as ‘plausible denial’.
awl

albert w loescher

August 19, 2009 02:47 PM

“The people never give up their liberties but under some delusion”.
--Edmund Burke, 1729-97

“It is seldom that liberty of any kind is lost all at once”.
--David Hume, 1711-76

“. . . the man who stands in the midst of the struggle and says, '“I have found it [liberty]', merely shows by doing so that he has lost it”.
--Henrik Ibsen, 1828-1906

“If people ignore those who decry tyranny, the loudest favoring freedom will be the first to lose it”.
--A.W. Loescher, 1940-2010

After the imbroglio of NLE-09 was done, I warned it was merely a modest skirmish in the ongoing 'cruel war'. Information overload choked the the snooper sites of the bight house. Despite the outcries from PILMOA, we are now identified as 'domestic terrorists'. Our names are now on a dossier on Axelrod-Emanuel's read-only mega hard drive. Another quote:

In Flanders Fields:

In Flanders fields the poppies blow
Between the crosses, row on row,
That mark our place; and in the sky
The larks, still bravely singing, fly
Scarce heard amid the guns below.

We are the dead. Short days ago
We lived, felt dawn, saw sunset glow,
Loved, and were loved, and now we lie
In Flanders fields.

Take up our quarrel with the foe:
To you from failing hands we throw
The torch; be yours to hold it high.
If ye break faith with us who die
We shall not sleep, though poppies grow
In Flanders fields.
--Lt. Col. John McCrae, 1918

AWL

albert w loescher

August 27, 2009 04:45 PM

Wordpress, Michael Behenna, 27 Aug 09:
I toggled the ‘page down’ button over 230 times from top to bottom in the reply section of this site spanning from March to August regarding Michael Behenna’s plight. I discern we share similar thoughts. Do not quit. Write letters to your representatives/senators until they throw up their hands and will finally listen to the heart of America.

It is accordant to Christ’s second commandment. I am willing to die for truth and for the love of my fellow man. For my vociferous critique of this perverted government, I am labeled as a ‘POI’ and an ‘enemy’ of this evil regime. My days are numbered, but those days are not mine. They are the Lord’s–and so are yours. AWL
By: Albert, August 27, 2009

Wordoress.com, Trish Cleek: This morning, I received a letter describing this travesty of unjustice by this nation and its military courts. Michael’s attorneys seek donations to defend him against the nation he himself had sworn to defend. Each and every morning, my mail box is stuffed with horror stories such as Lt. Behenna’s. I lack the resources to physically support his defense fund. As you, my prayers are for him and many others who are harassed unlawfully. Mine are for him and the many others who are so shabbily treated. It is no wonder that Janet Napolitano fears the soldiers coming home. home.

I stopped donating to secular entities last year when I was inspired by Agabus of Acts 11–thus my email address. At first, it was called the ‘Agabus Agenda’. Now, it is the ‘Agabus Necessity’, for a worldwide famine is near upon us. Then will come the plagues augmented by malnutrition. Shortly later, weakened America will be suborned. Justice will finally arrive. The beast will be consumed by its own fire. We of Christ anticipate His return, but our ‘great saddness’ remains for those who are not under His Grace. I pray Michael and the countless others are bound beneath the umbrella of His love. Paul was frequently unjustly imprisoned. The Lord always provided his escapes until his task was done. Continue to witness with boldness for Christ. Our task is to feed His sheep and gather them into the fold. He will call us Home when when the time is right. Albert of PILMOA*
*Politically Incorrect Like Minds Of Agabus

Ruth

November 7, 2009 12:22 PM

My spam filter with yahoo does not work at all. I select spam and the same emails just keep coming over and over again. Contacted them by email and they treat you as if you are a low level user user stating that you should not click on the emails...duh! Can't report them to the bulk mail because there are so many. Then they try to sell you an upgraded mailbox to use a better spam filter. Sorry folks, don't see any brute force on my end exercised by yahoo. Closing out the account and do not plan to use their search engine either. Sounds like they don't have their act together.

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In Blogspotting Senior Writer Stephen Baker and Associate Editor Heather Green take a look at how cutting-edge technologies are changing business and society. Whether its blogs or wikis, data crunching or data targeting, technology’s advances are reshaping the world that we live in.

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