Posted by: Stephen Baker on October 30
For years at BusinessWeek, I wrote for an audience of one. At least that’s the way I saw it. If an article pleased the editor in chief, it really didn’t make much difference what anyone else thought. Readers? They wrote letters once in a while. Every couple of months I’d get a phone call. If they had strong opinions, and especially positive ones, I’d urge them to write a letter to the editor. That way they might influence the reader who mattered—the one who decided whether I was in Pittsburgh or Paris, the one who could put my stories on the cover and give me a raise.
I had this belief in those pre-click-counting, pre-blogging days that if my editor had dinner in New York with a big shot—Jack Welch, say, or Dick Parsons—and he heard that one of my stories affected a business decision or an executive point of view, things were looking up for me. This was a world in which relationships among important people made all the difference. There weren’t nearly as many things to measure and count. I may be wrong here. I may be exaggerating. Believe me, I never asked. After all, in a world of relationships, prying questions are rude.
Now things have changed. Editors have loads of things to count. Readers weigh in with page views, clicks, and comments. If an article keeps their attention for three minutes and gets forwarded to friends, those data are recorded. But we as an industry still haven’t figured out how to sort out the voting, how to place value on editorial products. If it were just a matter of clicks, every single story about Apple would be more valuable than even the best about Citibank, or this week’s cover on Lazard Freres. No doubt, a slide show featuring Paris Hilton gathers more clicks than a prize-winning series on Darfur.
So, should some people’s votes still count more than others? If a story alters the thinking of a person who controls thousands of jobs, billions of investment dollars, or even an army, it exerts power and influence. The question is how much that power is worth in the marketplace. How does it get counted? It’s one of the great unknowns as we move toward ever more measurable media. In many ways it was easier for all of us, and for advertisers too, when we were writing for an audience of one.
reader/viewer/user popularity contests are here and will never go away, so be it. and reducing the influence over editorial of the power lunch with jack welch is a fabulous development, long overdue.
but the idea that popularity is a measure of editorial relevence is disturbing, even if it is inevitable.
i wonder: would darwin's works have made the cut if "amazon ranking" and "most emailed story" were the measure that mattered back then? "mein kampf" on the other hand was and still would be extremely relevent. and would woodward and bernstein's early reporting on watergate have been supported or sustained if immediate reader feedback had been the criteria? etc....
hopefully we can balance society's need for leadership and vision and social repsonsibility with our well-founded euphoria over the overthrow of the old media elite
This is a long tail problem right? Or opportunity. in a world focused on economics you look at the ROI. So you write for the masses to succeed if your printing a magazine that costs X and needs a circulation of Y to make the return the advertisers are looking for. Otherwise they shift their support (as they are generally doing)
What's great about Long Tail communications is the ability to segment down to that tiny group that couldn't be economically communicated with in the past. That's the magic of email or blogs right?
The advertiser has the choice of how to reach a million people. A run of press ad in a national publication that appeals to the masses, or find a million people through 100,000 "long tail" publications.
No telling which results are going to be better for the advertiser yet...but it's going to be a fun ride for everyone.
Economics seems to collide with everything. Is there a way to measure a GDP for every article? Possibly, and for the random mishmash of everyday articles that are written, this is probably fine. However, the groundbreaking articles, those written by passionate authors, won't cater to the dollars and cents.
If you look at media and communications in terms of long tail you’re going to be fighting an uphill battle as marketer or editor. You’re competing with possibly dozens of others who may be more of authority on the subject then you are.
I think the only way to truly reach your crowd is creating content that is relevant to the long tail perspective but at the same time write something that is compelling, so that anyone reading would be enthralled. Long tail communication that can grow through viral means is the key to success for web 2.0 marketers, in my opinion that is.
I always enjoy the posts here at Blogspotting. In fact I wrote about it in my 'Tech Newz' blog today and linked to a story entitled 'Social Computing 101.'
I think we're just scratching the surface on this new media. My personal take is that mainstream media is not going away, but those that are innovative (like BusinessWeek) will certainly preference in people's RSS feeds and regular news scanning.
The whole idea of ranking in regards to media does have some validity as long as we're talking about actual new sources and not including the entire blogging community.
Makes your head buzz...I look forward to reading more. Thanks Steve & Heather!
Times have changed since those days of yore - it's no longer and audience of one, but it's now much more democratic. At least that's my opinion.
You make a valid point ... but I think it's up to journalist, authors, playwrights, filmmakers etc to tailor their work to the audience. The era of continuous partial attention is upon us and to grab that audience's attention you need to deliver your work in a way that get noticed.
We can't go on doing our work - in my case as a journalist - the way we used to do it 20 years ago. We need to be innovative in the way we use the new technologies to present our stories.
Our job is to create a buzz. Find the angle that hooks them in or the platform that best showcases our work and the rest should follow. We need to market what we do better - in blogs, on TV and radio, using multimedia presentations etc.
These days, not everyone has the time (or attention span) to read 2000-5000 word pieces of worthy journalism. Popularity doesn't have to mean lightweight.
It is still an audience of one. Everyone is writing for me.
In Blogspotting Senior Writer Stephen Baker and Associate Editor Heather Green take a look at how cutting-edge technologies are changing business and society. Whether its blogs or wikis, data crunching or data targeting, technology’s advances are reshaping the world that we live in.