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Customers, grab your soap boxes

Posted by: Stephen Baker on June 07

Do the comments section on blogs produce real conversations. Problogger thinks not, and proposes an alternative for customer communications. He’s experimenting with opening his blog for visitors to make their own posts, to which everyone else can respond.

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Reader Comments

John (SYNTAGMA)

June 8, 2005 10:28 AM

Darren Rowse (ProBlogger) is on vacation. The post you refer to was written by JS Logan, one of a number of guest bloggers. I think the comments to the post were rather negative, however. I'd be surprised if Darren felt held to opening his blog to all comers.

jim wilde

June 8, 2005 10:59 AM

Hey Stephen,

That is a great idea. Business working with our Ideascape group blogging tool have been experimenting with their customers - lead users to get ideas and feedback.

Tonja

June 8, 2005 11:01 AM

Sounds familiar - I think it's called a forum or a message board ...

Pete Zievers

June 8, 2005 12:33 PM

Steven-

Do people look at blogs to interact with the other readers? I read them to find out what are people's impressions. Sometimes I contribute one or more of my own impressions, but I'd agree that conversations are for forums or chat rooms. Maybe folks can be directed from a blog to a forum for conversation with people of like interests? Lots of ways to connect. - Pete Z.

Jason Davis

June 8, 2005 04:56 PM

I think that comments lead to good conversation on blogs. I think though if 100 people a day are leaving original blog posts hoping to solicit comments from hundreds more, the blog would turn into a free for all. I would rather read blogs of people who's writing style and opinions I respect, and then invite them to be a regular or semi regular contributor on my blog.

Jason

Doug Skoglund

June 8, 2005 06:29 PM

Good critique by J.S.Logan - the answer lies in a properly managed forum with guest writers.

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In Blogspotting Senior Writer Stephen Baker and Associate Editor Heather Green take a look at how cutting-edge technologies are changing business and society. Whether its blogs or wikis, data crunching or data targeting, technology’s advances are reshaping the world that we live in.

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