1x1



MARCH 8, 2005
HELP DESK
By Stephen H. Wildstrom

Remote Access, Remote Danger?
A reader wonders if programs that allow you to access your work PC from elsewhere open companies to virus attack


Reader Gordon Pinkheard asks: Re: "Beaming Into Your PC from Anywhere" (BW, 3/7/05), does the use of GoToMyPC expose your company to virus attacks when you use it to get remote access to your work computer? You may be using an infected public machine to access an uninfected company machine.


A:
It's always dangerous to make categorical assertions about security, but this shouldn't be a problem. GoToMyPC only sends commands to the PC in your home or office and only gets screen-drawing instructions back. There is no obvious path that a compromised public machine could use to spread an infection to another machine. Doing so would probably require exploiting a specific, and so far unknown, vulnerability in the GoToMyPC software, so the risk seems very low. Of course, if you use the file-transfer capabilities of GoToMyPC, you could transfer an infected file, just as you could moving an infected file onto a CD or a USB memory key.

This column also inspired a number of suggestions from readers for the two programs I discussed. One of the frustrations of writing a column like Technology & You is that there are far more products around than there is time to look at them, and it's almost impossible to be comprehensive. Products that I haven't tried but come recommended by readers include MyWebexPC, which, like LogMeIn, is free, and LapLink Everywhere, which costs $10 a month.

OTHER OPTIONS.  BeInSync is in a different class, but provides some of the same functions. Instead of providing remote access to your computer desktop, it links computers so that the files or folders you select for synchronization are always available on both machines. The service costs $60 for the first year, $100 thereafter. A 45-day free trial is available.

And many readers praised another remote-access product called realVNC. This is a shareware version of a program originally developed by AT&T Labs in Britain, and a variety of commercials versions are also available. I actually use VNC a lot for remote control of servers and other computers on my office network. It's very fast and straightforward, but it works best when linking machines that are on the same network, in part because it lacks the elaborate security features of LogMeIn and GoToMyPC.



Wildstrom is Technology & You columnist for BusinessWeek. You can contact him at techandyou@businessweek.com

 BW MALL   SPONSORED LINKS
Buy a link now!


Get BusinessWeek directly on your desktop with our RSS feeds.XML

Add BusinessWeek news to your Web site with our headline feed.

Click to buy an e-print or reprint of a BusinessWeek or BusinessWeek Online story or video.

To subscribe online to BusinessWeek magazine, please click here.

Learn more, go to the BusinessWeekOnline home page

Back to Top



TODAY'S MOST POPULAR STORIES

  1. The Real Question: Should Oil Be Cheap?
  2. Microsoft's Online Chief Signs Off
  3. What the U.S. Can Learn from Indian R&D
  4. Why India Will Beat China
  5. House Helps Fannie and Freddie

Get Free RSS Feed >>
  MARKET INFO

Portfolio Service Update

Stock Lookup

Enter name or ticker



Media Kit | Special Sections | MarketPlace | Knowledge Centers
McGraw-Hill Cos.