National Broadband Plan: Why Consumers May Be Let Down
Defining broadband is an important effort (so is mapping out where broadband is), but consumers are likely to be disappointed by the National Broadband Plan, because the divide between what the American people want and how the government works means a lot of consumers' desires will fall into the chasm between.
That divide is becoming increasingly clear. Last month, Blair Levin, a former FCC staffer and the head of the National Broadband Plan task force, expressed frustration with the quality of suggestions he was getting from consumers with regard to ways to improve broadband service. He said they exhibited "sloppiness" and a "lack of seriousness and purpose."
A Google (GOOG) effort to generate public comments on the state of the nation's broadband resulted in the following top suggestions: "Remove the monopolies held by cable companies;" and "Make broadband a utility. Internet is like phone service, water service, or electricity. It is quickly becoming almost necessary to have it. Since Internet itself is a service, it should become a utility with no filtering." But while the commenters raise some valid points, the FCC needs more to work with. The top-ranked suggestion on the list came from Richard Whitt, Google's Washington telecom and media counsel, who wrote: "Install broadband fiber as part of every federally funded infrastructure project. Most of the cost of deployment is due to tearing up/repaving roads. Laying fiber during public works projects already under way would dramatically reduce costs."
That's the type of concrete policy decision that the FCC can take and evaluate. Although in addition to deciding whether putting fiber into road projects would help bring broadband to where it's needed, the FCC would also have to consider who would get access to that fiber and what sort of rules they'd have to follow, since government dollars would pay for it. Already the large carriers are reluctant to take government handouts under the stimulus package for broadband, in part because they don't want to deal with any federal strings that might be attached.
These are just a few examples to show how the hope of getting 100 Mbps two-way fiber connections to every home could somehow morph into a policy that delivers a minimum of 768 kbps to rural areas with no access. Just like in business, a plan is good, but execution is key. At least in a corporation everyone is theoretically fighting for the same goal. With politics, folks responsible for the execution don't necessarily even agree on the plan.
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