Business Schools

FAQ: B-School Surveys and Profiles - Businessweek


Answers to all your frequently asked questions about the surveys used to create Bloomberg Businessweek's online B-school profiles

What's this survey for?

If we complete this survey, will my school be ranked?

Several people at my school received invitations. How can I find out who the contacts are?

Several people at my school received survey invitations. Do we all need to complete the survey?

Do all the contacts complete the same survey?

My log-in credentials don't work. What do I do?

How can I print a copy of the blank survey for data collection purposes?

How can I print my completed survey?

There's no "save" button. How do I save my survey without submitting it?

I entered answers into the survey, but when I returned they were gone. What happened?

I answered all the questions on a page, but when I tried to advance to the next page, I got an error message. What do I do?

I have a question about how to answer one of the questions in the survey. Whom can I contact for guidance?

How can I make sure our school submitted its survey?

Our school has already completed this survey. Why do we keep getting reminders?

I submitted my survey, but I need to make a change. What do I do?

What's the General Survey for?

We have two different Full-Time MBA programs. How can we create profiles for both of them?

How do you determine who receives the survey invitations at each school?

What's the best way to complete the Contact Update Survey to make sure we don't miss future survey invitations?

What's this survey for?

The General, Full-Time MBA, Part-Time MBA, Executive MBA, Distance MBA, Non-degree Executive Education, and Undergraduate Business surveys are the surveys we use to create the online statistical profiles of graduate and undergraduate business programs that appear on the Bloomberg Businessweek website. The Contact Update Survey is used to update our contact information for each school that receives the profile surveys.

If we complete this survey, will my school be ranked?

No. These surveys have nothing to do with the rankings. They entitle you to an online profile and nothing more.

Several people at my school received invitations. How can I find out who the contacts are?

E-mail support at bsurveys@bloomberg.net. Survey support is available from 8 a.m. to 6 p.m. ET, Monday through Friday.

Several people at my school received survey invitations. Do we all need to complete the survey?

No. Only one person at each school needs to complete each survey. Since all the invitations sent to a single school contain links to the same survey, it's impossible for schools to complete multiple versions of the same survey (e.g. two different full-time MBA surveys).

Do all the contacts complete the same survey?

Yes. Most schools have multiple contacts for each survey. If, for example, there are three contacts at your school for the Full-Time MBA survey, all three contacts will be able to work on the same survey. If Jane opens the survey first and completes the first five pages, they will be visible to Jim when he opens it later; and when Lisa opens the survey after Jim, she'll be able to see the work that both Jane and Jim did before making her own contribution. Once a survey has been submitted by ONE contact at a school, it is no longer available to ANY of the contacts at that school, so it's important to make sure your survey is complete and checked for errors before it is submitted. Once submitted, a survey can't be reopened; however, it can be edited by a school. See: "I submitted my survey, but I need to make a change. What do I do?"

My log-in credentials don't work. What do I do?

In the invitation we sent, your user name and password are separated by a slash (e.g. bsurvey/2000789). The user name is always to the LEFT of the slash (bsurvey); the password is always to the RIGHT of the slash (2000789). Do NOT use the combined user name/password, your e-mail address, or any other combination of letters and numbers for either your user name or password. They won't work. Check to make sure CAPLOCK is off when typing the password, or copy and paste the password into the survey directly from the invitation.

How can I print a copy of the blank survey for data collection purposes?

On the first page of the survey, where you enter your user name and password, is a link, in red, that says: To download a copy of the blank survey for data gathering purposes, click HERE. Clicking on HERE will take you to a printer-friendly version of the blank survey. Do not attempt to enter your answers on this printer-friendly version of the survey; all answers must be entered into the survey itself.

How can I print my completed survey?

At the end of every survey, after you answer the last question but before you submit the survey, a printer-friendly version of the completed survey (questions and answers) automatically appears. If you need a record of your completed survey for your records, you must print this version of the survey using your browser's print function. IMPORTANT: This will be your last chance to print your survey. You will NOT be able to print your survey responses or obtain a printout or PDF after you've submitted your survey.

There's no "save" button. How do I save my survey without submitting it?

Saving is automatic; data are saved when you advance through the survey from one page to the next, or when you leave the survey to go to another website, and periodically uploaded to the Survey Gizmo servers. There's no need (and no way) to manually save the survey.

I entered answers into the survey, but when I returned they were gone. What happened?

Several things might have happened. You may have returned to the survey while the data you entered were being uploaded to the Survey Gizmo servers, during which time the information temporarily "disappears" from the survey itself. If you wait 15 minutes and log back in, it should be there. If not, send an e-mail to bsurveys@bloomberg.net alerting us to the problem. Another possibility is that the information you entered was inadvertently deleted by one of your colleagues who may have had the survey open at the same time. In that case you may need to reenter the data.

I answered all the questions on a page, but when I tried to advance to the next page, I got an error message. What do I do?

Most error messages highlight the problematic answer in yellow and indicate what the problem is. If it's unclear what the problem is, rereread the question; the questions frequently include instructions to avoid certain characters (dollar signs, NA, etc.). If a text box is highlighted in yellow, the problem might be that you exceeded the character count, which is included in the question. (Characters include spaces and punctuation. Text should be entered without any paragraph marks or line breaks, bullet points, etc.) E-mail addresses will not be recognized as valid if they don't include the @ sign and a recognized suffix (.com, .edu, etc.) URLs for websites should include http://.

I have a question about how to answer one of the questions in the survey. Whom can I contact for guidance?

E-mail support at bsurveys@bloomberg.net. Survey support is available from 8 a.m. to 6 p.m. ET, Monday through Friday.

How can I make sure our school submitted its survey?

Click on the URL in the invitation you received. If you or anyone else at your school has previously submitted that survey, you will be denied access, and you will receive a message indicating that the survey has already been submitted. If the survey has not yet been submitted, you will be able to access the survey. Do not contact Bloomberg Businessweek to confirm receipt of your survey.

Our school has already completed this survey. Why do we keep getting reminders?

For most schools we have multiple contacts, and all of them receive invitations to complete the same surveys. When one contact completes a survey, reminders to that contact—and that contact only—are turned off. Contacts who did NOT complete the survey will continue to receive reminders, even though the school's survey has already been submitted. If you, or someone using your invitation, completed the survey, and you continue to receive reminders, there's an easy way to find out if the survey has been properly submitted. See: "How can I make sure our school submitted its survey?"

I submitted my survey, but I need to make a change. What do I do?

Before submitting your survey, you should make sure that all the information is accurate and as complete as possible. Check numbers, names, spelling, and grammar; make sure e-mail addresses and website URLs work. Do not leave questions blank if it's avoidable. (Substantially incomplete surveys will be rejected.) You should not need to make any changes after submitting your survey. If, however, you discover a substantive error in your submission, or you need to add information that was previously unavailable, contact survey support at bsurveys@bloomberg.net. We will send you an editing link that, along with your user name and password, will allow you to access your previously submitted survey and make the necessary changes. IMPORTANT: When using the editing link, you MUST submit the survey after making your changes; if you don't, your changes won't be saved. You can submit your survey (and use the editing link to reaccess it) as many times as you need to.

What's the General Survey for?

The General Survey is used to gather information that is used in all the graduate profiles (Full-Time MBA, Part-Time MBA, Executive MBA, Distance MBA, and Non-degree Executive Education). It is REQUIRED for ALL graduate profiles. If you complete a program-specific survey (e.g. Full-Time MBA) without also completing the General Survey, you will NOT get a profile.

We have two different Full-Time MBA programs. How can we create profiles for both of them?

You can't. Only one profile per program type (Full-Time MBA, Part-Time MBA, etc.) is allowed. When you are deciding which program to profile, we strongly urge you profile the biggest (or most popular) program—it's the one most visitors to the Bloomberg Businessweek website will be interested in. We rank undergraduate business programs annually, full-time MBA programs in even-numbered years, and part-time MBA, executive MBA, and non-degree executive education programs in odd-numbered years. If one of your programs is in the process of being ranked, you should profile that program. Do NOT attempt to "combine" or "blend" two programs into one (by summing or averaging data). Do NOT attempt to "reclassify" a program (using the Executive MBA survey to describe your Part-Time MBA program, for example).

How do you determine who receives the survey invitations at each school?

Once a year, in May, we distribute a Contact Update Survey to all our current survey contacts asking them to update their contact information. Schools are asked to designate contacts for specific surveys (General, Full-Time MBA, Part-Time MBA, etc.) Invitations for each of the surveys go to the contacts specified by the school in that survey.

What's the best way to complete the Contact Update Survey to make sure we don't miss future survey invitations?

The Contact Update Survey permits schools to designate up to three contacts for each of seven surveys: General, Full-Time MBA, Part-Time MBA, Executive MBA, Distance MBA, Non-Degree Executive Education, and Undergraduate Business. While any contact who receives an invitation to the Contact Update Survey can make changes to the survey, the survey must be complete before it's submitted. That means it must list contacts for ALL the surveys the school wants to receive. For that reason, we STRONGLY SUGGEST that one contact at each school collect all the updated contact information and enter it in the survey.

To make sure someone at your school receives the invitations in the event that one contact is sick or on vacation, we suggest listing at least two, but ideally three, contacts per survey. It's O.K. to list the same contact for more than one survey, but do NOT list the same person as a contact for a single survey more than once, and do NOT list multiple contacts with the same e-mail address for a single survey. The idea is to send the invitation to as many e-mail addresses at your institution as possible to ensure delivery. Identical contacts or identical e-mail addresses for the same survey defeats that purpose.

If you're providing contacts for any of the graduate surveys (Full-Time MBA, Part-Time MBA, Executive MBA, Distance MBA, or Non-Degree Executive Education), you must also provide contacts for the General Survey. To make sure that the General Survey is completed by one of the graduate contacts, we STRONGLY SUGGEST that the contacts supplied for the General Survey include at least one of the contacts for the graduate surveys. The General Survey is REQUIRED for any graduate profile. If, for example, your school completes the Full-Time MBA Survey but fails to complete the General Survey, your school will NOT get a Full-Time MBA Profile on the Bloomberg Businessweek website. The General Survey is not required for an Undergraduate Business profile.


Toyota's Hydrogen Man
LIMITED-TIME OFFER SUBSCRIBE NOW
 
blog comments powered by Disqus