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Checklist for the Perfect Checklist


To make complex operations routine, keep these guidelines in mind

Include all "stupid but critical" tasks so they're not overlooked

Make it mandatory for team members to let others know when they complete one of those tasks

Empower subordinates to question their superiors about the checklist

Allow for improvisation in unusual circumstances

Thoroughly test-drive your checklist before putting it into practice

Data: Checklist Manifesto


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