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Jim Rogers' Tough Love

Reactions to "Jim Rogers Doesn't Mince Words About the Crisis," (FaceTime, Mar. 9), my interview with one of the most outspoken global investors, were a lot like the positions Rogers takes: black or white. The readers who loved what he had to say were most attracted by his Darwinian approach to the financial crisis: Let weak banks and car companies wither and make way for the strong. Others bristled at that, with one reader dubbing it Hoover-era "déja 'voodoo.'" —Maria Bartiromo

Rogers is on target. It is nonsensical to think that we can work our way out of this depression by loading more debt onto the taxpayer.

Screen name: Barry Marcus

Jim Rogers, please come home and run for President.

Screen name: Viking Mar

In a vacuum, there might be something to what Rogers says. But he should stick to picking stocks. Help the companies survive, because Americans need stability.

Screen name: Stephen Tiano

Andrew Mellon, President Hoover's Treasury Secretary, is well known for saying, as the Great Depression was picking up steam: "Liquidate labor, liquidate stocks, liquidate the farmers, liquidate real estate." [Rogers] sounds like déja "voodoo." Without liquidity by way of lending from banks, the economy won't recover. It is wiser to have some moral hazards from reorganized mortgages and a restructured banking system than another depression.

Robert Singer

HAMDEN, CONN.

I agree with Jim Rogers. Handing out money to these banks is like giving a loaded gun to a felon. I kind of like bailing out automakers, though. They just flush the funds down the toilets to keep inflation low.

Screen name: Andrew Smith

Media: What's Bringing in Those Late-Night Numbers

Regarding "What's So Prime About That Time?" (Media Centric, Mar. 9): It's spurious to correlate an increase in late-night TV viewing with decreases in prime-time viewing since September 2008.

Over that period, the unemployment rate rose 2.3%, allowing more people to watch late-night television now. They're joined by those who can't sleep for fear of joining their ranks.

Mark Woodward

DURHAM, N.C.

Middle Management's Critical Role

Regarding "Speaking Up for the Organization Man," Books, Mar. 9): Paul Osterman's observation that "the need for strong middle managers is as great as ever" is welcome.

Until the early 1980s, when many of them were fired, middle managers held the institutional memory and consciousness that guided [corporations] for many years. It's not surprising that we are in the current economic mess: Middle managers played an important role in moderating risk, based on their knowledge and expertise.

Robert Stemper

SUNNYSIDE, N.Y.

Customer Care: Extraordinary Valor...and Business as Usual

"When Service Means Survival" (In Depth, Mar. 2) listed several international hotel chains as customer service champs. Overlooked was the extreme customer service exhibited by the staff at the Taj Mahal and Oberoi hotels in Mumbai during the terrorist siege in November. Under the most adverse circumstances, staff at both hotels displayed selflessness, presence of mind, and extraordinary valor in protecting their guests.

Subhabrata Rontu Basu

MUMBAI

Shortly after reading your story, which emphasized the importance of customer service during the downturn, I received a mass e-mail from US Airways. With the subject line "We're bringing back free drinks," the e-mail stated: "We believe in our pay-for-what-you-choose-to-usebusiness model, but it's a work in progress." I appreciated the candor, until I read the next sentence: "You still have the choice to only pay for the things you want—like checked bags"

Ron Silver

ELLICOTT CITY, MD.


Cash Is for Losers
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