Businessweek Archives

Employees Back Sprint CEO Dan Hesse

Glassdoor, a site that tracks employee satisfaction, has just published the results of a new survey, which delves into what employees think of their employers. As can be expected CEOs of Motorola and Sony Ericsson, which have been doing badly, got poor ratings, while staffers raved about Apple CEO Steve Jobs.

But the most interesting part of the survey concerns employees?satisfaction with their carrier employers. Sprint Nextel’s CEO Dan Hesse has received the highest employee satisfaction score among carrier CEOs, of 50%. By comparison, CEO of AT&T Mobility only received a 36% rating.

The results are surprising, because AT&T is doing well, and Sprint, by all accounts, is not. The company will report its fourth-quarter results tomorrow. And most analysts expect that Sprint has lost some more customers late last year. Meanwhile, AT&T, which is the exclusive carrier for the iPhone in the U.S., is doing extremely well, and gaining additional subscribers. So, what’s going on?

Clearly, the survey may be an indication that Sprint is finally starting to get better. It could also signal that the iPhone — the device responsible for much of AT&T’s growth in the past year and a half — may be running out of steam. Do you agree? How would you interpret these results?

Toyota's Hydrogen Man
blog comments powered by Disqus