Businessweek Archives

Flight Attendants: Glamorous Jobs?


? The iPod: crack-cocaine for thumbs, poison to competing brands |

Main

| Why is Finding The Right Product So Tough Sometimes ?

August 15, 2006

Flight Attendants: Glamorous Jobs?

David Kiley

I was struck by this sentence in a New York Times story about flight attendants today. "Flight attendants, whose profession was once considered glamorous, may have one of the toughest jobs in the airline industry these days."

Aside from maybe the early 1960s when women weren't going into college at the rate they do today, just when was being a flight attendant considered glam? I have always viewed them as pretty much waitresses in the sky.

Is that unfair of me?

01:43 PM

Brands In Motion

TrackBack URL for this entry:

http://blogs.businessweek.com/mt/mt-tb.cgi/

Absolutely not unfair. I know they go through training and know more about getting out of an aircraft if there is an issue than I do, but the behavior of some of these "professionals" is appalling. I have been on several flights recently where the attendants behavior toward the customers -- and each other! -- was obscene. Just disgraceful. Not much better than customer service elsewhere in the service industry except if you say anything about it you could get security to escort you out!!!

Posted by: j at August 15, 2006 03:26 PM

No, not just a waitress in the sky, and I urge you to contact any airline and sit through a few few weeks of Flight Attendant training, and see for yourself what the "flying waitstaff" is ready and able to handle.

Of course I can't blame you for thinking this way, you're most likely a typically snobby elitist who can't life beyond the 3 martini lunch, see service workers as beneath you and stil don't understand the level of contempt when they are taking care of you.

So I certainly can't fault someone with such terrible shortcomings.

Posted by: tony at May 8, 2007 09:56 AM


Toyota's Hydrogen Man
LIMITED-TIME OFFER SUBSCRIBE NOW
 
blog comments powered by Disqus