) technical-support person to get rid of this menace.
I was fed up and decided to see if I could survive in a world without Microsoft. In fact, I would abandon the commercial software realm altogether and use so-called open-source programs, which seem to be less prone to viruses and spyware, for everything from my operating system to my browser to my desktop applications. While some open-source software is available commercially, thousands of programs are free on the Web.Weakest: Linux
Using open-source programs would turn out to be no Sunday afternoon stroll. While open-source programmers have tried to make their products easy to use, and several that I tried were as good or better than their Microsoft counterparts, others literally gave me a headache.
Getting the Linux operating system loaded on a PC was the thorniest part. The first stop on my quest was leading Linux distributor Red Hat (redhat.com). But to install its free version, I would have to repartition my hard drive to make space for it. Fortunately, I found Mandrakelinux (mandrakelinux.com), with a partitioning program built in. Still, it took six hours to download, and, because I had trouble figuring out how to configure the system, I had to install it twice.
Then, more frustration. Mandrake came with the GNOME user interface, comparable with Windows' icons and menus. It was familiar and easy to navigate, but I had trouble finding and opening a couple of programs that I had downloaded from the Internet. Things just weren't as simple as with Windows.
Once I got beyond Linux, things got fun. It took under a minute to download and install the Firefox browser from mozilla.org. Firefox worked fast and has a nifty feature called tab browsing: You can open multiple Web sites at once and switch quickly between them.
Firefox is wildly popular. More than five million people have downloaded the preview version since mid-September because it isn't affected by all the viruses aimed at Internet Explorer. I had no problems with viruses or spyware, even though I searched for half an hour looking for "free stuff," trying to trigger an attack.
I also installed an alternative to Microsoft's Office suite, OpenOffice (openoffice.org). While others have warned of compatibility glitches, I found none. The OpenOffice applications had all the capabilities I needed to type this story and perform other routine tasks.
Experiment over. I've largely returned to the Windows world, but because many open-source programs run on Windows as well as Linux, I've made the switch to Firefox, and I'll never buy Microsoft Office again. Who knows, if I run into a few more glitches with Windows, I may even give Linux another shot. Review by Steve Hamm