Magazine

UPS


The Project: A service that allows workers to send and track packages without a bureaucratic stamp of approval.

The Payoff: Demand has grown by 20% in the past three months, with 6,000 companies and 300,000 employees signed up.

Package going out? Talk to the receptionist. That's a tired refrain United Parcel Service (UPS) Inc. is eager to end with its new CampusShip service, workers can now operate virtual post offices on their desktops.

Whether in the office or on the road, an employee can track a package, print labels, build an online address list, and e-mail shipping notifications. So workers don't send Grandma in Alaska a box of chocolates on the company's dime, CampusShip lets managers set rules on who can ship what. Use of the free service, which is bundled in with other UPS services customers buy, has grown 20% in the past three months alone, for a total of 300,000 users at 6,000 companies. If this goes on much longer, mailroom employees may soon go the way of elevator operators. By Charles Haddad


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