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June 28, 1947, Wellington, Kan.EDUCATION
B.S., business administration, Kansas State College, 1969; M.S., international business, American Graduate School of International Management, Glendale, Ariz., 1973POSITION
Chairman & CEO, Bridgestone/Firestone Inc.HOW HE STARTED
Changing tires in a Firestone retail store as a management trainee in Cincinnati in 1973BUSINESS PHILOSOPHY
If you take care of the customer, the rest takes care of itselfBEST OFFICE TCHOTCHKE
A Depression-era, Firestone-brand hatchetHOW HE RELAXES
Plays bridge and goes antiquing with his wife, BarbaraFAMILY
They have a son and daughter