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THE SITE: EPA Small Business Ombudsman.

WEB ADDRESS: www.epa.gov/sbo/

WHAT'S THERE: A resource for resolving or at least understanding disputes with the agency, which is often the bane of small companies.

WHAT'S GOOD: Offers a hot line (800 368-5888) for advice and complaints. Lists environmental pitfalls.

WHAT'S NOT: Helpful at explaining why you're stuck with a big cleanup bill, but you're probably still stuck.


The Good Business Issue
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