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Table: Quality Conundrum


Corporation: STRATEGIES

TABLE: Quality Conundrum

Consumer Reports predicts poor reliability for Chrysler's new models, but gives

them high overall ratings based on their comfort, convenience, and performance

MODEL RELIABILITY RATING OVERALL RATING

CHRYSLER CIRRUS NA Very good

DODGE INTREPID Worse than average Very good/excellent

CHRYSLER LHS/NEW YORKER Worse than average Excellent

DODGE CARAVAN Average Excellent

DODGE GRAND CARAVAN Worse than average Very good

JEEP GRAND CHEROKEE Much worse than average Very good

DATA: CONSUMER REPORTS


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