Throughout 2010 cloud computing garnered a lot of attention from smart business owners for its scalability, availability, rapid deployment, and low cost. However, most cloud solutions require coding and an...
Landing page optimization is an increasingly important marketing tool for small business websites. Yet most businesses see only single-digit conversion rates from their landing page campaigns. This is in large...
The Great Recession ended the golden years for selling a privately held business. This is devastating to many baby boomers who planned on the sale of their businesses to fund...
A recent study by the U.S. Small Business Administration reports that 52 percent of entrepreneurs get advice from a mentor. If you're part of this group, you know that a...
Most businesses use at least one outside vendor to provide them with a valued service. Some use more than one at a time, depending on the type of business. At...
Today people are more connected to the Internet than ever before. That may sound obvious, but the numbers are truly staggering. Every day, Google receives around 500 million search requests....
If you're a small business owner, you may have taken the plunge and put up a website. Unless you're selling direct from the site, the chances are good that nothing...
Let's say we're dealing with a reluctant shopper. After identifying the product or service that we're convinced will best meet the needs of both the shopper and the business's bottom...
In media advertising and store-based signage, we might choose to market a product by comparing it with alternatives. "Buy our house brand because you get a larger package size for...
Pioneering products and trendy clothing fashions usually carry higher profit margins than older versions. To sell innovative items, appeal to distinctive purchase triggers. Venturesome innovators say, "I want the latest...
These days, most customers are especially sensitive to any increase in price for the items they regularly buy. Sometimes customers accept a price hike and move on, but in other...
While big-box retailers spend millions to grab attention with sales and promotions, many small business owners struggle to keep up. But having a strong online presence and a strategy for...
Everyone has heard of the crisis involving the Toyota recall, but many small business owners don't realize crisis management skills are important for them as well. Big companies like Toyota...
Smart small businesses today understand diversity is more than just a feel-good notion on a human resources poster. It is, in fact, crucial to doing business in a world whose...
There are many missteps at the onset of an outsourcing relationship that can be costly to fix and result in added time to market and unwanted spending. Common mistakes include:...
In today's crowded marketplace, creating loyal, engaged customers is more important—and more challenging—than ever. Here are some tips for overcoming the challenges: 1. Don't treat loyalty like a program. Instead,...
In recent years, startups have found it harder to get funding from traditional sources such as banks and venture capitalists. But since the need for cash grows with the company,...
The typical organization has an annual print budget equal to about 6 percent of revenues, according to the Gartner CIO Research Group. That's about the same percentage as the average...
I once read about a business owner who said he didn't have any unhappy employees because he'd fired them all. I guess that's one way to approach workplace conflict, but...
The days of the simple, hard-copy marketing brochure are being replaced by digital promotions via websites and social media. Many of the marketing principles that were proven in a paper...
As a professional mediator, I know that certain behaviors can result in on-the-job conflicts that adversely affect your bottom line. You can steer clear of most workplace problems by avoiding:...
Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.
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