Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Bloomberg Customers

Make Your Advertising Content Matter

Posted by: Today's Tip Contributor on October 21, 2010

John Wanamaker, a department store mogul from the late 1800s, once lamented: "Half the money I spend on advertising is wasted. The trouble is, I don’t know which half." If you’re a small business owner trying to grow, or even just survive in challenging times, you’ve probably felt the same frustration.

One area where I observe a great deal of waste is content. Once you’ve done your due diligence to select an advertising vehicle with the greatest potential to deliver your ideal audience, don’t drop the ball with a pointless message.

You can help avoid this pitfall by applying the "so what?" test to your advertising message. Consider each statement in your current or planned advertising, and imagine your perfect prospect crossing their arms and saying "So what?" in response to each point. In other words, why should that statement matter? Remember to explain what’s in it for the would-be customer. Back up statements with content that explains who benefits, and how. Here are a couple of examples:
1. The refrigerator door has a textured finish. So what? The finish hides annoying fingerprints. Aha! Mom spends less time cleaning up after everyone.
2. You offer evening appointments. So what? People don’t have to take time off work to see you. That fits conveniently into a busy person’s schedule.
Even with an aggressive budget, you can’t afford to waste money on advertising that doesn’t deliver. If you consistently apply the "so what?" test to your content, your potential customers can feel confident their purchase of your goods or service is justified by the benefits you provide. Confidence opens wallets.

Carole Holden
Gelmtree Advertising
Howey-in-the-Hills, Fla.

Reader Comments

Denise Gainer

October 22, 2010 9:33 AM

So, very true and simple! But most still do not think to ask the question.

Keri Morgret

November 1, 2010 7:40 PM

I've also seen this applied to looking at your marketing metrics. You can collect lots of data..but apply the "so what" to see if it's actually useful, or if you're wasting your time looking at meaningless data.

Post a comment



Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.

To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.

BW Mall - Sponsored Links

Buy a link now!