Dealing with Information Overload

Posted by: Rod Kurtz on December 16, 2009

In today’s business environment, one of the biggest challenges an organization faces is information overload—especially where e-mail is concerned. Companies are finding that too much money and resources are being wasted managing e-mail on desktops; provisioning, configuring, and maintaining servers and storage; and attempting to manually respond to compliance needs.

Information overload impacts everyone: Employees must keep up with their ever-growing in-boxes; IT tries to minimize storage costs, increase data security, and enhance the performance of applications; and compliance and legal departments struggle to determine the value of each e-mail message, instant message, or word document to meet internal and external regulations and electronic discovery requests.

With analysts estimating that the amount of electronic information is growing by 60% year-over-year, an effective information management and archiving strategy is critical to achieving your business objectives.

A company’s intellectual property lives everywhere so it’s important to create an e-mail and information management policy that addresses the security of that information, ensures information is retained and accessible when needed, and puts into place a comprehensive archive strategy to keep in-boxes from overflowing and servers from crashing. Meeting these requirements will not only address the needs of individual departments but will also drive significant benefits for the company as a whole.

Whitney Tidmarsh
Chief Marketing Officer for Content Management & Archiving
EMC
Hopkinton, Mass.

Reader Comments

Duh

December 16, 2009 2:26 PM

This is news? Fluff

LunarRyder

December 17, 2009 5:55 PM

like to write an article like this, businessweek.

Whitney makes a great point. Like to know what tools are available.

Leo

April 1, 2010 6:32 PM

I second the Dec 16 comment. This isn't an article; this is an introduction and not even a very good one.

ME Sanchez

April 3, 2010 6:50 PM

This isn't as much about dealing with information overload as it is in establishing a strategy to manage and organize information resources to support value-creation processes in an organization. Information overload is a human-centered issue and has little to do with email server management practice; rather, it requires an enterprise to ensure they've provided their staff clear guidelines for knowledge sharing, decision-making and archival of information assets.

Bowman

April 12, 2010 10:46 AM

Wow, did somebody hack Business Week and create an account they could use to promote their own business? There is no substance to this article whatsoever.

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