No one wants to be associated with a failure, and leaders are no exception. When something goes awry, it can be tempting to point the finger—especially if you feel certain of the cause and justified in making someone accountable. Yet blame never results in a solution. Instead, it tends to snowball, wasting much time and energy that is better suited for problem-solving. Focus others on finding solutions that generate progress, and you demonstrate true accountability—and that’s leadership at its best.
To coach yourself, prepare answers to the following questions:
1. How do I handle assigning credit and blame?
2. When I blame, do I tend to find solutions?
3. How can I reframe any impulse to blame into "lessons learned" and more effective actions going forward?
Executive Coach and President
Palm Springs, Calif.
Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.
To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.