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Archives: June 2009

Plan for the Unpredictable

Posted by: Rod Kurtz on June 30

I know the title sounds like a stretch—how can you plan for the unpredictable? If it's unpredictable, it can't be predicted, much less planned for! But how many times a...

Empathy Matters

Posted by: Rod Kurtz on June 29

Denial, anger, sadness, and fear are the quiet yet powerful human responses to upheaval inside and outside a business. Unfortunately these strong feelings radiate among your people at the very...

Show Appreciation

Posted by: Rod Kurtz on June 26

Pay attention to the performance of your employees and offer them the appropriate praise when they do something well. Giving your workers credit when it is due will create a...

If Your Business Doesn't Have a Web Site

Posted by: Rod Kurtz on June 25

In today's tough economy, we all know small businesses need to go the extra mile and beyond to succeed. So how can it be possible that two-thirds of small businesses...

If You Want to Sell Your Business

Posted by: Rod Kurtz on June 24

After spending years—sometimes decades—building a successful enterprise, you'll have to make countless decisions about choosing your replacement, such as the impact on your employees, your community, your customers, your financial...

What to Remember When Pitching a Sales Prospect

Posted by: Rod Kurtz on June 23

How many times have you received a sales call in which the other person only wants to tell you all about what they're selling? Despite new savvy marketing efforts to...

Keep People Awake in Meetings

Posted by: Rod Kurtz on June 22

We've all attended meetings that failed to start on time, ran over, or went off track because the agenda was not followed. When meetings go off course or drag on,...

Talk When You're Under Pressure

Posted by: Rod Kurtz on June 19

An essential coping skill for staying cool under pressure—more important than ever in a downturn—is communication. W. Edwards Deming is reported to have once said: "People will do anything rather...

How Many Times a Day Should You Check Your E-mail?

Posted by: Rod Kurtz on June 18

Before I give you a number, let me set the stage. We all get more work done when we are focused and uninterrupted. An effective time management strategy is to...

Prepare a Strong Elevator Pitch

Posted by: Rod Kurtz on June 17

Ever find yourself in a room with a key prospect and you couldn't succinctly explain your business to her—in less than a minute? Perhaps you rambled on, never getting to...

Find Out If Perception Is Reality

Posted by: Rod Kurtz on June 16

How do your customers and prospects perceive you? Do you know this based on fact (meaning you've asked them directly or had a third party find the answer for you)...

Identify Partners That Support Win-Win Relationships

Posted by: Rod Kurtz on June 15

In challenging times, one of your best resources for new leads can be companies that target the same audience that you do yet offer complementary services or products. By leveraging...

Focusing on Safety Helps the Bottom Line

Posted by: Rod Kurtz on June 12

For most businesses today, the bottom line is the only line, and helping protect it is of utmost importance. It may even be tempting to cut safety programs and practices...

Safe Drivers Save Dollars

Posted by: Rod Kurtz on June 11

It is an established yet sad fact that the most life-threatening job in the nation is a truck driver. According to the Occupational Safety & Health Administration (OSHA), individuals involved...

Help Prospective Customers Find Your Web Site

Posted by: Rod Kurtz on June 10

With continuing advancements in search engine technology and changes in user behavior, it is essential to ensure your Web site is search-engine-friendly. By implementing the following fundamental organic search engine...

Using Independent Contractors

Posted by: Rod Kurtz on June 09

Being an entrepreneur is hard. You are a jack of all trades, master of some, and have more jobs than can fit under one title. To get help, many times...

Determining Your Company's Valuation

Posted by: Rod Kurtz on June 08

Whether you're an owner-operator among the 12 million baby boomers poised for retirement or a young entrepreneur considering net worth, getting a read on your business' valuation can be a...

A Conficker Worm Primer

Posted by: Rod Kurtz on June 05

What is it? The Conficker worm (aka Downadup) is a Windows worm that can infect your computer, automatically spreading to other computers across a network. To date, the worm has...

Innovation on the Cheap

Posted by: Rod Kurtz on June 04

Reports indicate that companies are relying on incremental improvements to existing products to maintain market presence. Research shows that it takes 12 product failures for one successful product launch. This...

Small Businesses Still Have Options for Financing

Posted by: Rod Kurtz on June 03

Much has been reported in the news to suggest that the availability of outside financing for small businesses has tightened or dried up completely. But this is not the case....

Tough Steps to Being the Best

Posted by: Rod Kurtz on June 02

Wanna win? Wanna be the best? Wanna become No. 1 at what you do? There is a way. It isn't easy, but it is simple. 1. Never graduate from grunt...

How to Write a Loan Proposal

Posted by: Rod Kurtz on June 01

At one time or another, most small business owners seek loans to fund their companies. Approval of a loan request often depends on how well you present yourself, your business...


Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.

To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.

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