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Archives: March 2009

Being SMART With Your Employees

Posted by: Rod Kurtz on March 31

Bad performance reviews are rarely welcomed—especially when they're unexpected. Employees who believe they are performing satisfactorily, only to receive poor reviews, will not be happy. Worse, they could lose faith...

Managing for the Upturn

Posted by: Rod Kurtz on March 30

How you respond to change in the current economic landscape will determine your company's prospects as the economy begins its recovery. What changes can you make to strengthen both yourself...

What's Your Transfer Rate?

Posted by: Rod Kurtz on March 27

My definition of communication is the transfer of information and emotion: every time, every conversation, every person, and every topic. If we want strong relationships, we must learn to allow...

Make Business Problems a Priority

Posted by: Rod Kurtz on March 26

You may be tempted to put off finding a solution to a problem if you do not have to fix it right away. But procrastination is a fatal characteristic in...

A Search Engine Marketing Campaign Primer

Posted by: Rod Kurtz on March 25

These days, we are all looking for ways to reduce expenses, increase margins, and generally make our businesses work smarter. There are a few simple tactics you can use to...

Four Startup Basics

Posted by: Rod Kurtz on March 24

It's no secret the economy is slumping. I have told the companies I'm involved with that for 2009 let's not worry so much about growth as much as maintaining the...

Understand Your Web Site's Marketing Potential

Posted by: Rod Kurtz on March 23

As the economy continues its downward slide and companies slash budgets left and right, marketers are forced to do more with much less. For businesses of all sizes, the Web...

Business Plan Readers No Longer Believe the Hype

Posted by: Rod Kurtz on March 20

As investors and lenders continue to tighten their purse strings, it is more important then ever for small business owners seeking capital to create credible business plans. What business owners...

Develop a Selling Plan

Posted by: Rod Kurtz on March 19

As a sales professional you need to ask yourself if you've established a rhythm that will drive the results you're looking for. Start by taking a look at your selling...

Slowing Down to Go Fast

Posted by: Rod Kurtz on March 18

Many sales professionals have the bad habit of assuming what their customers' needs are and thus missing valuable opportunities to expand their business. I find this especially true when the...

Allow Learning Through Failure

Posted by: Rod Kurtz on March 17

Many business leaders say they coach employee performance as a part of their day-to-day routine. We know by observing sporting events that coaches do many things while the game is...

Avoid a "Recessionary Mindset"

Posted by: Nick Leiber on March 16

At first glance, you'd think our company would be a prime candidate to feel the recession's pinch. We're in technology. We're consultants. And we're based in Connecticut, a state with...

Treat Your Employees Like Customers

Posted by: Rod Kurtz on March 13

You know how important good customer service is. If you cannot satisfy your customers, you may not have a reason to be in business. Part of that customer service responsibility...

Four Ways to Delegate Decisions

Posted by: Rod Kurtz on March 12

As a small business owner, there are many ways that you can make a decision. Taking a page from the experience and expertise of others, the decision-making process can be...

Be Wary of Misguided Passion

Posted by: Rod Kurtz on March 11

Does a business need passion in order to thrive? There are many ingredients that go into creating a winning business, including a great idea, a great team, great passion, and...

Determine What Sets You Apart from Your Competition

Posted by: Rod Kurtz on March 10

Business owners know that if competition was limited to companies that have a product or service exactly like theirs, the business environment would be a friendlier place. But companies compete...

Research on a Shoestring Budget

Posted by: Rod Kurtz on March 09

The U.S. economy has hit hard times and short-term growth isn't going to be easy for most of us business owners. While it's tempting to cut back on your sales...

Don't Let Your PDA Manage You

Posted by: Rod Kurtz on March 06

As with many tools, PDAs have the potential to increase efficiency and productivity. However, if not properly managed they also have the potential to waste your time. To ensure that...

Reduce the Time You Spend Fielding E-mail

Posted by: Rod Kurtz on March 05

If it seems like you and your employees are spending too much of your time fielding e-mail, you are not alone. Here are six tips for streamlining your e-mail handling...

View Your Business from Your Customers' Perspective

Posted by: Rod Kurtz on March 04

There are many methods you can use to gauge customer opinions about your business—such as asking about the quality of your products, services, or processes, the benefits you offer, your...

Find and Solve Your Company's Real Problem

Posted by: Rod Kurtz on March 03

Most of us spend a good deal of our work time trying to find the sources of problems and fixing them. Sometimes problems are pointed out to us; in other...

Determine What Motivates You

Posted by: Rod Kurtz on March 02

The definition of "to work with meaning" is unique to each leader, and the leaders of small businesses are no exception. It's helpful to reflect on this from time to...


Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.

To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.

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