Teleworking Tools for Small Businesses

Posted by: Rod Kurtz on October 2, 2008

In today’s business climate, the demand of a global economy requires that small companies be available at all hours in order to compete. How do you respond without forcing your employees to work 12-hour days in the office?

As the price of gas continues to rise and workers seek flexibility, working from home has become more popular and accepted. The old stigma "If you can’t see your employees, how can you manage them?" has become a thing of the past. Today’s manager realizes employees should be judged on productivity—not how many hours they spend at their office desk.

Putting in place a unified communications system enables a worker to have all of the functionality of an office desktop no matter where they work. As a way to stay connected, instead of tracking employees down using multiple extensions and phone numbers, you simply dial one number that rings simultaneously on all their extensions. This cuts down on the inevitable "phone tag" that can happen with a small business and its customers.

Teleworking not only frees up your employees, it frees up your company to cross geographic boundaries. You can hire skilled employees regardless of their location by providing them with access to all your voice and data features from their home office.

Doug Michaelides
Vice-President for Global Marketing
Mitel
Ottawa, Ont.

Reader Comments

Michael Manna

October 7, 2008 9:03 AM

As a person that works virtually, I couldn't agree more with your post. I like the freedom to work anytime that is productive. There are nights that I wake up at 3am with ideas and I can go right to work on them. Teleworking is awesome!

Michael Manna
Chief Technology Evangelist/Editor
PhoneFusion

Michael Manna

October 7, 2008 9:06 AM

Doug,

Also, PhoneFusion likes to refer what we do as "User-Defined Communication" to really tout the customization of our products. Again, great article. Thanks for posting it.

Brian

April 17, 2009 1:25 PM

Great information here! I am going to see if I can find more work by you. Side note on Teleworking topic: the best resource for teleworking (web conferencing) tools is the top ten report on http://www.webconferencingcouncil.com. They have a whitepaper you can download on the left handside for top ten vendors in 2009, which is REALLY helpful in sorting out the top vendors. Their top vendor listed in the whitepaper is VIA3 from www.viack.com

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