Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Bloomberg Customers

Building Good Working Relationships

Posted by: Rod Kurtz on October 6, 2008

Each of us strives to form good working relationships, to be a cooperative and constructive member of the group, to control anger and other counterproductive impulses, and to increase our effectiveness with co-workers. We need to be able to separate healthy feelings from unhealthy feelings and turn negative feelings into positive ones. This is called emotional intelligence.

Emotional intelligence (EI) refers to the ability with which people deal with their own emotions and the emotions of others. It focuses on the four basic competencies—self-awareness, social awareness, self-management, and social skills—that influence the way people handle themselves and their relationships with others.

When emotional intelligence or people skills are low, the behaviors we see can be negative and counterproductive, such as loosing perspective, withholding information, being judgmental, and disregarding the feelings of others. We can increase EI by paying attention to our feelings, resisting unexpected impulses, thinking about the consequences of our actions, recognizing the feelings of others, seeking feedback for our behaviors, and setting boundaries.

The key to emotional intelligence is understanding your emotions and the emotions of others and acting in the most appropriate way.

Mallary Tytel
President and founder
Healthy Workplaces
Sioux Falls, S.D.

Reader Comments

Olalekan Samuel

October 6, 2008 8:21 PM

it's a lovely tip for young people like us who are trying to be enterreneurs and even successfulnbussiness men.
peole play an imortant in the success story of any successful person so, having a good relationship with peole is very imortant.


October 7, 2008 11:36 AM

I don't think it helps that research into "Emotional Labour" has become confused with emotional intelligence resulting in debate over whether one should even be asked (and paid) to manage their emotions in the workplace (with soultions including letting people use a script resulting in an inauthentic and grating interaction). Of COURSE one should be asked to control ones-self, it's called profesisonalism... Perhaps the secret is to pay, support and train frontline workers with enough emotional intelligence to understand this and then let them work using their skills not a script.


February 18, 2009 5:52 PM

Spelling is important too.

That was painful to read olalekan.

My emotional intelligence would snap if I had to proof read that from day to day.

Post a comment



Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.

To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.

BW Mall - Sponsored Links

Buy a link now!