How Much Technology Is Too Much?

Posted by: Rod Kurtz on July 31, 2008

In theory, giving your employees a new technological device such as the BlackBerry is an ingenious idea. The trouble lies in its ability to blur the lines between the workplace and home. Many employees who get things like a BlackBerry quickly become overly dependent on them.

Here are a few tips on how to keep your workplace productive and how to avoid technological overdependence:

Preparation. Before handing out a new device to your employees, make sure your company has thoroughly discussed the reasons that you need the device. Be clear about what it will and will not be used for.

Expectations. Having a clear set of expectations for how your office productivity should improve with the implementation of the new device is crucial. If the technology won’t advance your company, then it is useless.

Guidelines. Make sure you have a written set of guidelines for both employee and employer on the usage of the new device. Employees should be made aware, for example, that answering e-mails during meetings is not acceptable. Likewise, contacting employees after work hours should be avoided. These simple rules will help keep the workplace and an employee’s personal time separate.

Communication. Once the policy has been set in place, there should be an open line of communication between employee and employer about the benefits and drawbacks of the new technology.

Every company must stay in tune with new technology and be aware of how it can boost productivity in the workplace. Having a plan set in place to curb technological overdependence and misuse is an excellent way to usher in the next generation of gizmos and gadgets while heading off a communication problem.

Bob Kustka
President
The Fusion Factor
Norwell, Mass.

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