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Look closely at an unacceptable behavior pattern, and you will likely find a positive intention taken too far. For example, someone who is overly controlling may simply be taking the notion of his or her responsibility to an extreme. As the leader of your small business, understanding ineffective actions—whether yours or those of others—will help solve recurring problems. In fact, gaining awareness of that original good intention can, over time, be the key to ending a bad pattern. Take a look at what’s not working for you and ask yourself: What is the positive intention that this behavior takes too far?
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