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The staggering amount of e-mail we receive is causing some companies to declare "No E-mail Days." Here are a few things you can do to reduce the amount of e-mail you receive:
Send less e-mail. E-mail begets e-mail; the more e-mail you send, the more e-mail you will get.
Pick up the phone. Complicated, sensitive, or personal issues will take less time when handled by person-to-person dialogue rather than e-mail.
Copy only necessary people. When you copy even one extraneous person, you’ve increased the chance they’ll respond to you. By being "copy frugal" you will reduce the amount of e-mail you receive in return.
Pare down your group lists. Similar to the tip above, many people forget to update their group lists and end up sending e-mails to people no longer appropriate. More e-mail for them, more e-mail for you.
Avoid using e-mail as a chat room or a group discussion forum. It is much better to have a meeting or conference call or to set up an actual chat room when multiple opinions and responses are desired.
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To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.