Using a Hosted Phone System

Posted by: Today's Tip Contributor on November 20

When someone calls a business, his or her first impression is based on how the call is answered, placed on hold, and transferred, as well as what additional options are available to complete the call. You can give your small business a more professional image and create the perception of a larger company by investing in an enhanced phone system.

Look for a sophisticated but affordable phone system, such as a hosted PBX service, that will ask callers to "Press one for sales, two for support, or enter your party’s extension," but can route them anywhere you want. This can place small business in the big leagues, and give the impression that the business is much larger than it may actually be.

You can be up and running with a fully functioning hosted and virtual phone system in minutes. As long as there is a number to be reached on, a hosted phone system can typically be set up to forward calls without complications.

Harprit Singh
CEO
Intellicomm
Philadelphia

Reader Comments

john

July 3, 2008 01:07 AM

any links or suggestions???

Kyle Forts

October 27, 2008 10:57 PM

If you are looking for a good hosted phone system company check out.

www.cytracom.com

we use them in our office and love them. we used to have a regular phone system and would not go back for anything.

-Kyle

Mike

May 22, 2009 09:53 AM

We have been using www.fonangle.com for quite some time and we would recommend them to anyone. Quality is excellent and service is great!

Jason

June 3, 2009 08:02 PM

www.GetJive.com

We've had Jive Communications' hosted phone system for a couple of years. They have an excellent reputation.

Voicemail-to-email, free auto-attendant, unlimited extensions, transferring calls to outside numbers, etc., etc. Employing a hosted phone service is the way to go.

Anuj Gotra

June 22, 2009 08:04 PM

Just moved our whole VoIP platforms to Nexco Networks and we used to be providers. Amazing services, endless possibilities.

Check these guys out www.nexconetworks.com

Jesicca Henry

July 1, 2009 08:59 PM

Our office switched from Verizon to Easy Office Phone www.easyofficephone.com in April and its been working really well for us. I think this type of technology makes sense.

Tyler James

October 14, 2009 11:37 AM

If in Canada, I would suggests Allstream's Hosted Phone System:

www.allstream.com/smallbusiness

C J L

January 8, 2010 09:32 AM

Has anyone here used All Stream's Hosted Phone System? Would you recommend it? Is it's service good? Any pros and cons to consider before investing in a hosted phone system? or specifically All Stream's Hosted Phone System?

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