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Reducing Tech Headaches

Posted by: Rod Kurtz on June 27, 2007

Small-business owners know they need technology to survive in their competitive business environment, but the challenge of understanding, implementing, and managing their technology can be constantly overwhelming. Even if they understand what a given technology can do for them and they know what’s available, they often don’t see how they can afford to implement enterprise-class technology solutions. Most small businesses simply don’t have or can’t afford the luxury of a qualified IT administrator, let alone an entire IT department to manage a network and all of its assets.

With managed computing services, small businesses can eliminate the hard costs of equipment and software, and instead, pay a monthly fee for hardware, software, and support services. By letting a company with technology expertise take responsibility for managing the entire computing infrastructure, small-business owners are free to focus on growing their business.

When looking for a managed computing services provider, small businesses should consider the following:
• One that offers a predictable and consistent monthly fee with no hidden costs.
• The ability to generate and receive real-time and historical reports, enabling the business owner to maintain control of the network.
• A single provider that assumes responsibility for all aspects of the network so there is no passing the buck or finger-pointing.
• A responsive and experienced technical support team.

Michael Proper
President and CEO
DirectPointe
Lindon, Utah

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