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Dealing with Tough Situations

Posted by: Rod Kurtz on June 11, 2007

When facing a truly difficult situation, important questions naturally arise. If we identify and reflect on them, they can provide a goldmine of information, shedding new light on what’s holding your company back—and what to do about it.

When confronting a tough problem, make a list of the most significant questions, and put it aside for a while. Then play detective: What do the questions reveal about you? What patterns do you see? What’s being masked or avoided? Use this simple and powerful practice of assessing your own questions to help resolve the immediate situation and avoid a recurrence in the future.

David Peck
Leadership Unleashed
San Francisco

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