Using a Virtual Phone Number to Manage a Mobile Team

Posted by: Rod Kurtz on May 2, 2007

Dropped calls or spotty connections on mobile phones are no longer a problem when conducting business. The concept of a mobile workforce is respected and accepted. And now, reaching someone on their mobile phone is considered the most direct way of getting ahold of them. Nowhere is this more obvious and helpful than in a mobile salesforce team.

From an organizational perspective, it’s not practical to give out the mobile-phone numbers of each team member to every prospective or current customer. It’s better to have a virtual phone number that can be configured so each selection from the auto attendant gets forwarded to the appropriate team member. Having a virtual phone number can also come in handy should a team member switch their mobile-phone number or leave the company. In order to make the change, simply update the forwarding information on the virtual phone number’s auto attendant, and the caller can reach the appropriate number without any inconvenience.

Harprit Singh
CEO
Intellicomm
Philadelphia

Reader Comments

Nestor

May 10, 2007 12:24 PM

That is a great idea! Although I myself have been using JetNumbers' virtual phone numbers in Italy and Spain so that my Euro clients can contact my virtual offices in said countries. They have no idea that our offices are ONLY in NYC. It makes us seem that we a company that is world wide but only spend $19.99 a month to "maintain" our European offices.

Saman Vakili Shahmir

June 4, 2008 11:06 AM

Hi dear,

Iranian Gold Line co is a Tele-communication company which has worked in field of Origination & Termination for more than 10 years ,

Recently we have imported DID technology to Iran and can provide DID services in Iran . we would like to work with the carrier companies that are interested and has worked in DID services . so please kindly send your offer to us and don’t hesitate to ask me if you had any question about us,

Look forward to hearing from you .

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