Small companies have a distinct advantage over their larger counterparts and that is the ability to be flexible when it comes to employee policies. Large companies often rigidly adhere to the policies outlined in the employee handbook. Workers who want to make special arrangements, whether it’s working from home one day a week or taking every other Friday off in the summer, often have to jump through several bureaucratic hoops and many times the request is still denied.
As a small-business owner, one way to attract and retain quality workers is to be flexible when it comes to policy. Make decisions on a case-by-case basis. You may have one employee who works 40 hours a week, but does it in four days instead of five. You might have someone who can do his or her job from home and only comes into the office once a week. You may allow a worker to listen to his iPod at his desk all day.
Set specific goals and deadlines for your workers and establish standards when it comes to quantity and quality of output. How, when, and where your employees get the work done should be a non-issue as long as they conform to legal and ethical standards.
Challenger, Gray & Christmas
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